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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (245)All
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By Sienna Thompson
Verified -
Arrived faster than expected and hair is full and exactly as shown in the pictures.....love it cant wait to put it in
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By Zoe Milker
Verified -
the hair is very soft and it doesn’t smell. it came in quickly even due to COVID-19
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By Fatim
Verified -
Although the hair took longer than usual to arrive the seller’s communication was amazing. I was alerted of every detail about my order. To my surprise the late arrival was right on time. It’s soft and it doesn’t tangle or shed.
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By VICTORIA
Verified -
Very satisfied. Extensions of very good quality. Delivery in 3 days. Very happy. Thank you
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By Foster
Verified -
At first I doubted the quality of the hair the bundles seemed thin and it kind of tangled up a bit BUT HONEY after I applied some heat and styled it how I wanted I fell inlove ! I’ll be buying from them again!
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By Gawds
Verified -
When I received the hair, I colored this hair and made a wig out of it, it's amazing.l love it so much.
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By Akoma
Verified -
I highly recommend I love the hair itself I made it into a closure wig. Its so soft it shipped very quickly and minimal shedding!!!
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By Ola
Verified -
Shipping was fast, hair arrived in 4 days and is true to length. It also came with a pair of lashes so that was cute. So far, everything looks good and I’m going to make a wig out of it; will update after install. Packaging was also very cute .
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By Clark
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ust got my bundles this morning shipping took a little longer than expected but I know that was only because of the sale. Seller communication was AMAZING!!!! Hair is soft no smell very light shedding I did notice one of my bundles was a tad brassy at the end but I haven’t washed them yet so no red flags overall very good quality and product I will do a updated review after I install .. Based off first impressions I’m a satisfied customer and encourage everyone to
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By Hannah
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I love ordering from this company. Never had a problem with my order as far as tangling. I will order again as always.
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By Zoe Milker
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the hair is very soft and it doesn’t smell. it came in quickly even due to COVID-19
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By Fatim
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Although the hair took longer than usual to arrive the seller’s communication was amazing. I was alerted of every detail about my order. To my surprise the late arrival was right on time. It’s soft and it doesn’t tangle or shed.
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By VICTORIA
Verified -
Very satisfied. Extensions of very good quality. Delivery in 3 days. Very happy. Thank you
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By Foster
Verified -
At first I doubted the quality of the hair the bundles seemed thin and it kind of tangled up a bit BUT HONEY after I applied some heat and styled it how I wanted I fell inlove ! I’ll be buying from them again!
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By Gawds
Verified -
When I received the hair, I colored this hair and made a wig out of it, it's amazing.l love it so much.
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By Akoma
Verified -
I highly recommend I love the hair itself I made it into a closure wig. Its so soft it shipped very quickly and minimal shedding!!!
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By Ola
Verified -
Shipping was fast, hair arrived in 4 days and is true to length. It also came with a pair of lashes so that was cute. So far, everything looks good and I’m going to make a wig out of it; will update after install. Packaging was also very cute .
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By Clark
Verified -
ust got my bundles this morning shipping took a little longer than expected but I know that was only because of the sale. Seller communication was AMAZING!!!! Hair is soft no smell very light shedding I did notice one of my bundles was a tad brassy at the end but I haven’t washed them yet so no red flags overall very good quality and product I will do a updated review after I install .. Based off first impressions I’m a satisfied customer and encourage everyone to
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By Hannah
Verified -
I love ordering from this company. Never had a problem with my order as far as tangling. I will order again as always.
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By jerrycurly
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All three bundles were the right lengths and the hair is super soft. Shipping was super fast and easy. Will be ordering from them again !
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I put a semi-permanent color on the hair? More specifically ginger brown.
A By *****
Yes, you can
2
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