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Shipping & Delivery

You will receive a confirmation email after placing your order successfully. normally it will take 3-5 working days to process after confirmation (you can view the product description). Most orders will be received with 3-5 businessed days,such USA, Canada. On very rare occasions, international shipping to some countries can take 5-10 days or even longer for some slow-to-ship countries such as South Africa, Nigeria. We are not responsible for any delays caused by the destination country's customs clearance processes. 

We now use FedEx / DHL / USPS / UPS as our main shipping provider. We also provide express shipping service, if you need, you can contact our email:

Track Your Order 

You will receive an e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. Please allow 1-2 days for the tracking information to show.  If there is a problem with your tracking number or package delivery, please contact the courier or us.

International Taxes And Duties 

International customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Wiggins Hair, and thus cannot be refunded.

Wrong Address Disclaimer 

It is the buyer's responsibility to ensure the correct shipping address is entered. If you decide to cancel your order or change your address, please email us at immediately after placing your order and we will do our best to make the changes, but we cannot guarantee 100% success. If it is too late for our team to cancel or change your order, you can return it to us after you receive it. For more information on how to return an item, click here (Return Policy).

Delivered But Not Delivered

All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact your local express company for consultation as soon as possible, you can also contact our email address:


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