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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (176)All
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By LaVerne
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I have been purchasing hair from this company for 2 years. Their hair is always beautiful and will last you long times. Just buy from them you will not regret it.
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By Kala Kala
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I love everything about Wiggins hair. I like the simple fact that you don’t have to hassle to find good wigs they have reviews under every wig which is very helpful. Thank you :)
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By Glenda
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Website easy to use. Easy to fine what I was searching for.Great descriptions of merchandise, This is my 4th purchase and the customer service is great.
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By Denea Estep
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Will definitely continue ordering. Added Item to my CART. I did dye the hair jet black but thats because I love dark hair. Definitely rate the hair 5 stars Seller is also very great with on-time delivery.
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By Gardine
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Fast shipping, fast reply, and overall I love my hair. Good quality hair and lace, good customer service, delivered package in good shape. I will order again! Thank you so much!!
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By Darlene
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I ordered three bundles 22,22,24. My order took less than one week to get to me. The hair was soft and no smell fresh out the package. As I ran my fingers threw each bundle I saw no shedding. I will be ordering again.
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By cristina cristina
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It is the best hair I have bought in recent times, I really recommend it ，it came very fast and seller communicated throughout the whole thing .i will be ordering from this company again.
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By Darlene
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Ladiessssss !!! this hair is everything if you’re looking for good quality hair this is your stop the hair is silky , soft & flows easily i got a 14 16 18 I promise you won’t be disappointed don’t think about it just buy ittttttt I hope this helps.
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By Divine Malewu
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I LOVE THIS HAIR! It is soft! The packages are cool, that is, they are not thin. My stylist finally convinced me to buy straight hair and I'm glad I ordered it from this company because the quality is awesome! I will definitely order from them in the future! the only thing that matters is that my hair was CUTE!
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By Kayla Harrington
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This hair is great! Love this hair. Different style options. I'm very satisfied with this hair. You really have to buy it and see for yourself how much better it looks. I like this hair very much. It is very elegant and soft. It doesn't fall off after cleaning. It's still very smooth after air drying. I look forward to wearing it
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By Nathly DiMacco
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love love love awesome wig amazing quality came quick a must buy definitely recommend!!! It's so beautiful. I also got a free gift.
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By Angelina Carvery
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I give it a 10/10. little to no shedding and very soft. came super fast:)
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By Tamitha Statam
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Buy this hair!!! I absolutely love the fact that these bundles were so soft and easy to work with. Will definitely order again!
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By Asatta Bradford
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I loved the hair is super soft, very beautiful. it really is 100% human hair.nice wefts and also it cheap for the quality of hair plus the hair came way earlier then excepted
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By Ruthie Araya
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Hair arrived quickly. It has a nice smell, very satisfied! I recommend these 100%.
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By Denise Walston
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Great customer service! Made sure my hair arrived and liked it! Talked everyday till it arrived! Very nice and professional! Hair true to length and more!Silky smooth and no smell! Well packaged! I will be buying some bulk for myself!!
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By Tanisha Hill
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i love this hair, this hair is super soft and DOESNT SHED! Little to no shedding. I just love it! Will be ordering for my birthday!
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By Shantae Marquez
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Loved the hair, nice and soft and arrived quickly. true to length, doesn’t tangle, did I mention it’s soft. The wave is perfect. Will order again.
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By Samira Yusuf
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First of all the customer service is A+ . They emailed and updated through the entire process. The hair is beautiful soft & silky. No shedding or tangles And no chemical smell. Thank you ! Well worth it
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By Reshell Hampton
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I got a 22,24,26 the hair is long which I loved. I highly recommend amazing quality no shedding. Shipping was fast, with great communication. Don’t hesitate go shop!
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By Ruthie Araya
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Hair arrived quickly. It has a nice smell, very satisfied! I recommend these 100%.
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By Denise Walston
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Great customer service! Made sure my hair arrived and liked it! Talked everyday till it arrived! Very nice and professional! Hair true to length and more!Silky smooth and no smell! Well packaged! I will be buying some bulk for myself!!
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By Tanisha Hill
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i love this hair, this hair is super soft and DOESNT SHED! Little to no shedding. I just love it! Will be ordering for my birthday!
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By Shantae Marquez
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Loved the hair, nice and soft and arrived quickly. true to length, doesn’t tangle, did I mention it’s soft. The wave is perfect. Will order again.
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By Samira Yusuf
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First of all the customer service is A+ . They emailed and updated through the entire process. The hair is beautiful soft & silky. No shedding or tangles And no chemical smell. Thank you ! Well worth it
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By Candace Bush
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It was so full and soft . The company reaches out via email and I appreciate that so much . I love how the packaging was as well. This was my first time buying a wig and it was definitely a great buy . Thank you Wiggins .
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By Thomas
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I ordered my hair from them and it came within 4 days. It’s great quality hair with no shedding. I definitely recommend Wiggins Hair!
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By erin erin
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Surprise,The hair is very soft, smooth and shiny, and the ends of the hair strands are thick. And it is not tangled, and no shedding has been found so far. It is highly recommended! !
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By FRENDZ PAUL
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I absolutely love this hair! Its true to length and very soft. The hair came with no smell. Mde it into a wig, love it. I definitely will be ordering again
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By Patricia
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love the hair. I used it to make a wig and the hair is super soft & silky. It didn’t have any smell when I took out the bundles. I added some coconut oil to make it shiny but it was good on its own.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
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Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
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Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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Q Does the hair lose fullness and length over time, if so is there any way to prevent that from happening?
A By *****
They make sure the fullness and length of their hair. As for more details, you can contact with Wiggins Hair customer service to ask that.
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