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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Q1: HOW TO WASH YOUR WIG?1) Gently remove tangle with your hands before washing the wig.2) Put the wig into cold water, when performing the shampoo do not approach hair abrasively, dip hair in/out while adding shampoo directly to hair from the bottom.3) Rinse shampoo thoroughly and finger comb the conditioner onto the wig to give it even distribution. Leave wig in conditioner for 10-15 minutes.4) Rinse the conditioner off the wig with cool water. Water should appear clear after rinsing. Using a clean towel, blot the wig dry.5) Allow the wig to air dry in a cool, dry environment. Never wear your wig wet.Q2: HOW TO CARE YOUR WIG ?1) Hair has to be washed and conditioned at least twice a week. Let your hair dry naturally after washing, and avoid direct exposure to sun.2) For detangling or daily maintenance use a Wide tooth comb including a denman brush to keep curls nice and bouncy. Avoid using a fine tooth comb for curly hair as this will cause tangling and excessive shedding.3) Do not use products that contain sulfate, parabens, or alcohol. These will dry out hair and cause tangling including shedding.4) If hair has to be put in a ponytail do not use a rubber band, use a soft fabric or satin hair scrunchie to avoid tangling and dryness.5) Place your wig on a wig stand or mannequin head when not wearing your wig.
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (54)All
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By Jess
Verified -
Honest review… BUY IT NOWWW
4
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By Priscilla Ofton
Verified -
love the wig，the layers are so beautiful, wigs are smooth and soft, no shedding no small, buyer showed me real pics before shipping, the communication are really nice, thanks seller!
7
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By Jess
Verified -
Honest review… BUY IT NOWWW
4
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By Priscilla Ofton
Verified -
love the wig，the layers are so beautiful, wigs are smooth and soft, no shedding no small, buyer showed me real pics before shipping, the communication are really nice, thanks seller!
7
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By Jess
Verified -
Honest review… BUY IT NOWWW
4
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By Priscilla Ofton
Verified -
love the wig，the layers are so beautiful, wigs are smooth and soft, no shedding no small, buyer showed me real pics before shipping, the communication are really nice, thanks seller!
7
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q How many inches is the model wearing?
A By *****
The wig worn by the first model was about 20 inches.
1
Q What is the circumference if the unit?
A By *****
The default cap size is medium cap (head circumference: 22.5inch). If you prefer large cap (23.5inch) or small cap (21.5inch), you can contact Wiggins Hair customer service to help you add a note.
1
Q What’s the hair density ?
A By *****
The wig density is 180%.
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