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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (141)All
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By Mary lyen
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The hair is great and I love it. It is still holding up and it’s so soft. The hair doesn’t tangle and does well to heat. I do plan on buying from this brand again.
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By Leaja Coleman
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The hair is so nice & full. ABSOLUTELY some good quality hair! No smell, soft, and curls are not stiff. pretty pretty curls! Can’t wait to install for birthday. I will surely recommend it
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By philmore mills
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The hair looks and feels amazing. I only got it delivered today so I haven’t installed it just yet but I’m very excited about it. The seller was easy to reach and communication was exceptional. It also shipped very very quickly. I also received small gifts, Overall so far, I’m happy and will buy from this seller again!
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By Aiana Ray
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I just received my hair today. Shipping was very fast. I can not wait to wear them I will recommend I'm proud of my purchase thank you to the seller for her seriousness and his follow-up
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By Nathalie Powell
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Thank you Mary. Hair came faster than expected ! Communication was great. I will always use their hair. Second time using them and I love it. No tangling and shedding. Also gcome with some lashes too !!
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By Deborah Martin
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The hair feels amazing I’m really shocked on how soft it is especially for the price it’s been a week now, definitely worth the purchase!I’ll be back in a month to leave another review.
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By AMINAH MEHMOOD
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Very very true to length. The hair is super soft. Absolutely no smell whatsoever. The seller communicates with you as well so that’s a plus. There were some gifts in the package. I will definitely order from this seller again
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By Fanta Smith
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Accurate hair was great fast shipping great communication! Will buy hair form again!
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By Kira Edwards
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This hair was absolutely amazing I will Oder from this vender again the hair is so soft and has little to no shedding. overall you get what you pay for, love it!
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By Olivia Payne
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The hair is great. I deep conditioned the hair before installation and it was even softer. I have washed and conditioned it several times since installation and every time it comes back to the consistency it was before. I will order again.
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By Leaja Coleman
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The hair is so nice & full. ABSOLUTELY some good quality hair! No smell, soft, and curls are not stiff. pretty pretty curls! Can’t wait to install for birthday. I will surely recommend it
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By philmore mills
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The hair looks and feels amazing. I only got it delivered today so I haven’t installed it just yet but I’m very excited about it. The seller was easy to reach and communication was exceptional. It also shipped very very quickly. I also received small gifts, Overall so far, I’m happy and will buy from this seller again!
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By Aiana Ray
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I just received my hair today. Shipping was very fast. I can not wait to wear them I will recommend I'm proud of my purchase thank you to the seller for her seriousness and his follow-up
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By Nathalie Powell
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Thank you Mary. Hair came faster than expected ! Communication was great. I will always use their hair. Second time using them and I love it. No tangling and shedding. Also gcome with some lashes too !!
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By Deborah Martin
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The hair feels amazing I’m really shocked on how soft it is especially for the price it’s been a week now, definitely worth the purchase!I’ll be back in a month to leave another review.
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By AMINAH MEHMOOD
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Very very true to length. The hair is super soft. Absolutely no smell whatsoever. The seller communicates with you as well so that’s a plus. There were some gifts in the package. I will definitely order from this seller again
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By Fanta Smith
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Accurate hair was great fast shipping great communication! Will buy hair form again!
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By Kira Edwards
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This hair was absolutely amazing I will Oder from this vender again the hair is so soft and has little to no shedding. overall you get what you pay for, love it!
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By Olivia Payne
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The hair is great. I deep conditioned the hair before installation and it was even softer. I have washed and conditioned it several times since installation and every time it comes back to the consistency it was before. I will order again.
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By Tyana Peoples
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Shipping was fast, no smell, hair was really soft, custom colored, love the way it looks and feels! Will order from this vendor again. They were very courteous and kept in contact the entire time.
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By Anne Etchu-Njang
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I am in love with this hair. It is soft has no odor as I was combing through there was no shedding. My very picky 3 teenage daughters even love it so you definitely can count me as a loyal customer from here on out. Did I mention how thick the bundles are, for myself I ordered an extra bundle which I now will not need.I recieved my order in 4 days great customer service I am beyond pleased.
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By Adrianne B.
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The frontal was a perfect fit especially for my big head. The curl volume and softness is amazing. I LOVE that the hair is soft and flows so naturally. I will be purchasing soon. My custom wig came out more than perfect. Thank you
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By Adrianne B.
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The frontal was a perfect fit especially for my big head. The curl volume and softness is amazing. I LOVE that the hair is soft and flows so naturally. I will be purchasing soon. My custom wig came out more than perfect. Thank you
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By Becks
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I bought 4 24” and a 20” frontal I overprocessed the frontal so I bought a closure and did bands instead. I flat ironed the hair for the bangs and I’m going to leave it like that until I get a new frontal. Hopefully the curls come back though.
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By Pictutu
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I ordered 4 bundles of 24 inches on Monday night and it came 2 days later(Wednesday morning). I absolutely love! Not my first time ordering definitely not the last. Haven’t sewn in yet. Will post those pictures soon along with my instagram and page.
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By TRULY
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This was one of the first times that I ordered from Wiggins Hair and I can say it will not be my last! I am a YouTube Blogger and I couldn't have been more happy with the turn out. I ordered two 18" and two 20", along with a 18" Lace Frontal. I even colored the hair and do a pattern before the install and it took very well! Shedding: Minimum-None at all Smell: Slight Length: True to Sale Bundle Size: True to Sale.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
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Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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Q What’s the hair density ?
A By *****
It's 180%density for the frontal. Any other question, contact Wiggins Hair customer service to ask more.
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