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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (120)All
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By Lamara Brooks
Verified -
hair came fast. soft no smell or shedding. dyed 3 bundles jet black. condition and shampoo. minimal shedding. wand curled. held curl. the ends of the hair were great prior to color change, slight tangling of the ends but overall i do not regret purchasing this hair.
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By Ariel Henderson
Verified -
Hair is very soft and true to length. There was great communication the whole way . She let me know where my package was the whole time. Hair looks beautiful and has so much volume . I’m very pleased can’t wait to install it .
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By Ravilie Katera
Verified -
This hair is very soft, little to no shedding, it's affordable & it came in within 3 days.. Communication with the vendor was on point, I will be ordering from this vendor again. beautiful. ❤❤❤ thanks
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By Britney White
Verified -
Omg this hair is beautiful!! Shipping was fast even when one of the flights had an delay, it came within 4 days. (Ordered Monday night got it Thursday Morning) I have installed the hair really pretty, no shedding at all, I got a little tangling but thats normal for curly hair it is also very easy to manage, i wet it and use my fingers through it every two days, i love the hair, will update more pictures later!
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By tahyna Jeudy
Verified -
The hair is great!! Blends soo well with my natural hair. It is also very soft. Customer service from Mary was sooo amazing. This is my first time ordering from this store and the reviews about Mary’s customer service is the truth! Will definitely order more.
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By Nesha Phadael
Verified -
the seller is very good have very good comunication the hair its good the best hair I get thi s seller its the best I lovehappy. Hair is true to description, very fast shipping! very soft and no smell. I will leave additonal feedback after I have installed it. right now I'm very pleased with this purchase :)
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By Meryle Garner
Verified -
Hair came quicker than I expected. I ordered the hair on Tuesday and it was here by Friday morning! Bouncy, NO SMELL, and very soft. I love the hair and can’t wait to install it <3 I’ll definitely be ordering from here again
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By Khimara Favors
Verified -
I Have well received the parcel, the hair is very silky and well provided. I do have not yet laid but quality-eye view is top. No smell and seller put a small gift in the package. THANK YOU
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By Sylvia Fobi
Verified -
So Ive had this hair for 4 days (made a unit) and the hair has been decent. I.T was easy to pluck the closure, didnt need to bleach the knots, just used foundation. The hair is really soft and minimal shedding, Closure is same texture with bundles, I would highly recommend this hair though. Maintenance is easy. Ill add additional feedback after about two months with this unit on.
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By Vernique Jamison
Verified -
the hair is very soft to touch no odor and good texture. the seller is very kind . she worry keep in touch with the customer to inform at each step of the transaction. I have not yet used the hit but will comment again when I do. I really like will buy again
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By Lamara Brooks
Verified -
hair came fast. soft no smell or shedding. dyed 3 bundles jet black. condition and shampoo. minimal shedding. wand curled. held curl. the ends of the hair were great prior to color change, slight tangling of the ends but overall i do not regret purchasing this hair.
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By Ariel Henderson
Verified -
Hair is very soft and true to length. There was great communication the whole way . She let me know where my package was the whole time. Hair looks beautiful and has so much volume . I’m very pleased can’t wait to install it .
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By Ravilie Katera
Verified -
This hair is very soft, little to no shedding, it's affordable & it came in within 3 days.. Communication with the vendor was on point, I will be ordering from this vendor again. beautiful. ❤❤❤ thanks
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By Britney White
Verified -
Omg this hair is beautiful!! Shipping was fast even when one of the flights had an delay, it came within 4 days. (Ordered Monday night got it Thursday Morning) I have installed the hair really pretty, no shedding at all, I got a little tangling but thats normal for curly hair it is also very easy to manage, i wet it and use my fingers through it every two days, i love the hair, will update more pictures later!
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By tahyna Jeudy
Verified -
The hair is great!! Blends soo well with my natural hair. It is also very soft. Customer service from Mary was sooo amazing. This is my first time ordering from this store and the reviews about Mary’s customer service is the truth! Will definitely order more.
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By Nesha Phadael
Verified -
the seller is very good have very good comunication the hair its good the best hair I get thi s seller its the best I lovehappy. Hair is true to description, very fast shipping! very soft and no smell. I will leave additonal feedback after I have installed it. right now I'm very pleased with this purchase :)
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By Meryle Garner
Verified -
Hair came quicker than I expected. I ordered the hair on Tuesday and it was here by Friday morning! Bouncy, NO SMELL, and very soft. I love the hair and can’t wait to install it <3 I’ll definitely be ordering from here again
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By Khimara Favors
Verified -
I Have well received the parcel, the hair is very silky and well provided. I do have not yet laid but quality-eye view is top. No smell and seller put a small gift in the package. THANK YOU
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By Sylvia Fobi
Verified -
So Ive had this hair for 4 days (made a unit) and the hair has been decent. I.T was easy to pluck the closure, didnt need to bleach the knots, just used foundation. The hair is really soft and minimal shedding, Closure is same texture with bundles, I would highly recommend this hair though. Maintenance is easy. Ill add additional feedback after about two months with this unit on.
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By Vernique Jamison
Verified -
the hair is very soft to touch no odor and good texture. the seller is very kind . she worry keep in touch with the customer to inform at each step of the transaction. I have not yet used the hit but will comment again when I do. I really like will buy again
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By Laquisha Dasher
Verified -
The hair is really soft and easy to install. NO SHEDDING. The seller had really good communications. You will not be disappointed.
1
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By Salimatou Ndiaye
Verified -
The hair is as advertised. I am happy I purchased it. There's minimal shedding so far. I will be ordering from this company again. Great hair for a reasonable price.
2
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By Ambria Wilkins
Verified -
Hair is soft and true to length. This is my second time ordering with this company. Minimum to no shedding. Recommend this product to anyone. You will not regret it.
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By Kebe sakouvogui
Verified -
The hair has no smell. It is thick all the way to the end. I washed it and curls immediately bounced back. Full of volume not matting. The hair is soft I will be buying from this vendor over and over again! Highly recommended
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By Magalie Terneus
Verified -
I love this hair. The hair is super soft and easy to manage, I am recommending this company to all my friends. The customer service is top notch, they were able to resolve my problem immediately and kept in contact every step of the way.
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By QahRizma Tuitt
Verified -
This is definitely real hair!!! 100 percent Brazilian virgin hair!!!! I got mines yesterday and the compliments keep on rolling in!!! I will only buy my hair from this vendor!
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By Janiah murray
Verified -
I love it! This is everything I imagined, it looks so soft and natural. This is the second one I ordered in this shop. I was not disappointed. I got 24 26 26+20 inch,ture to length!i will buy agian!
1
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By Titilayo Sodeke
Verified -
The hair was exactly how it was described.This is my second time buying this hair, it's just that good. The quality is amazing and I think this is the best hair I have ever bought. The customer service is also fast and friendly
1
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By Janelle Reyes
Verified -
Very Lovely Hair , The Vender Kept me updated on my package from the time I purchased till received . Hair Came Within 3Days With Lashes attached . Will definitely shop again & HIGHLY RECOMMEND shopping ladies ‼️
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q How long does it take to deliver usa
A By *****
Normally the delivery time is 3-5 working days after it ships. You can contact with Wiggins Hair service to ask more details.
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