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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (90)All
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By Deasia Lawrence
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hair is super beautiful, no smell, length is true, and it's very soft. Shipping was fast and the communication is top. I will be back for more.
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By Samiah Daniels
Verified -
So lovely and very soft Super cute and I also made it myself today I really love this hair I can’t wait to older more thanks seller for relying to all my messages and for shipping it very fast it take 5days to delivery to my address wow I appreciate seller
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By Akya Branwell
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BEST HAIR EVER ! it has NO smell , bundles are VERY thick , and true to length , i ordered last Monday i received the hair only 4 days! it comes with 2 little gifts in the package as well . overall i’m very satisfied with this hair !
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By Morgan Graham
Verified -
Customer service is really great. I really appreciate the seller communication skills. The seller was kind and very patient in answering my many queries and questions. Definitely worth buying from. Great quality hair. 5 stars all the way
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By Kenya Singleton
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Amazing and soft also came faster than I thought it would,ZERO shedding! I’m impressed, this hair is very gorgeous and its so full and thick, it's the best.
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By Shavonne Myrant
Verified -
omg this hair is so soft, no shedding and hair came very fast. I am definitely ordering again. also I will be referring to other people
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By Elea Jones
Verified -
This order did not take long to come. When the hair was received it came well packaged & the hair is lovely! Minimal shedding , true to length, & wonderful closure ! Customer service was top tier ! They stay in contact with me , ready to answer any questions that I had concerning my shipment. Definitely will be purchasing from this wonderful company again.
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By Faith Hanna
Verified -
The customer service was so great the hair is very soft and true length thank you very much for your great service I really appreciate that
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By Niali Hackett
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I really love this hair, so soft and pretty. Have not had any shedding so far, I will order again. Customer service is amazing, I was always informed about my order, they were on top of things. Great company
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By Maxine Smith
Verified -
Good quality hair for the price! Shipping was much faster than expected. Great deal!
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By Deasia Lawrence
Verified -
hair is super beautiful, no smell, length is true, and it's very soft. Shipping was fast and the communication is top. I will be back for more.
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By Samiah Daniels
Verified -
So lovely and very soft Super cute and I also made it myself today I really love this hair I can’t wait to older more thanks seller for relying to all my messages and for shipping it very fast it take 5days to delivery to my address wow I appreciate seller
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By Akya Branwell
Verified -
BEST HAIR EVER ! it has NO smell , bundles are VERY thick , and true to length , i ordered last Monday i received the hair only 4 days! it comes with 2 little gifts in the package as well . overall i’m very satisfied with this hair !
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By Morgan Graham
Verified -
Customer service is really great. I really appreciate the seller communication skills. The seller was kind and very patient in answering my many queries and questions. Definitely worth buying from. Great quality hair. 5 stars all the way
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By Kenya Singleton
Verified -
Amazing and soft also came faster than I thought it would,ZERO shedding! I’m impressed, this hair is very gorgeous and its so full and thick, it's the best.
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By Shavonne Myrant
Verified -
omg this hair is so soft, no shedding and hair came very fast. I am definitely ordering again. also I will be referring to other people
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By Elea Jones
Verified -
This order did not take long to come. When the hair was received it came well packaged & the hair is lovely! Minimal shedding , true to length, & wonderful closure ! Customer service was top tier ! They stay in contact with me , ready to answer any questions that I had concerning my shipment. Definitely will be purchasing from this wonderful company again.
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By Faith Hanna
Verified -
The customer service was so great the hair is very soft and true length thank you very much for your great service I really appreciate that
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By Niali Hackett
Verified -
I really love this hair, so soft and pretty. Have not had any shedding so far, I will order again. Customer service is amazing, I was always informed about my order, they were on top of things. Great company
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By Maxine Smith
Verified -
Good quality hair for the price! Shipping was much faster than expected. Great deal!
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By Msqueenificent
Verified -
First off, I LOVE this hair! The hair came super fast, it is SOO soft and true to length. I got it made into a wig and the person who made it was asking where I got such nice hair from. I definitely will be recommending this hair to other people, it doesn’t shed and is very flowy and nice! The seller was also great with letting me know when my hair was shipped and kept me updated. 10/10!
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By Londyn Smith
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I love this hair so much. It was a really easy experience and was able to have great communication with seller. The seller contacted me after my package was delivered to confirm that I was completely satisfied
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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