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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (76)All
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By Sharnae Rouse
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I received my product very quickly. I ordered my hair on a Wednesday and received it on Monday. So it took 3 business days. Very fast shipping. My order was processed in less than 24 hours as well. Probably the fastest order processing i've seen from a vendor on here.
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By Peyton Charles
Verified -
Can't wait to reorder again !their customer service is on point!!! Ladies, You can order here with no fear it's very very very good quality, no losses of hair at all!! Excellent Customer service from the beginning to the end. Very Fast shipping. No bad smell. Hair did not tangle during co-wash.
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By shenika coombes
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I love it! I co-washed it, the pattern still in and no shedding. I think the hair even softer now. Such a good deal! I just got it installed today, after a few weeks I'll give feedback on how it holds up.
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By Wanda
Verified -
Hair is super soft no shedding so far,communication was excellent between supplier and hair came pretty quick not counting holidays I will be ordering again from company especially if the hair looks like this all the time
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By Greenle
Verified -
This product came just as described the hair is so soft and beautiful I haven't installed it yet but with just running my fingers through the hair I got absolutely no shedding what so ever and the seller was awesome with their communication I will definitely be ordering again.
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By Yolanda
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The hair is beautiful and soft. Excellent quality! This is 2 bundles of 22". The communication was constant, and while I did not interact, the messages were friendly and informative. I will order again.
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By Sharnae Rouse
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I received my product very quickly. I ordered my hair on a Wednesday and received it on Monday. So it took 3 business days. Very fast shipping. My order was processed in less than 24 hours as well. Probably the fastest order processing i've seen from a vendor on here.
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By Peyton Charles
Verified -
Can't wait to reorder again !their customer service is on point!!! Ladies, You can order here with no fear it's very very very good quality, no losses of hair at all!! Excellent Customer service from the beginning to the end. Very Fast shipping. No bad smell. Hair did not tangle during co-wash.
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By shenika coombes
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I love it! I co-washed it, the pattern still in and no shedding. I think the hair even softer now. Such a good deal! I just got it installed today, after a few weeks I'll give feedback on how it holds up.
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By Wanda
Verified -
Hair is super soft no shedding so far,communication was excellent between supplier and hair came pretty quick not counting holidays I will be ordering again from company especially if the hair looks like this all the time
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By Greenle
Verified -
This product came just as described the hair is so soft and beautiful I haven't installed it yet but with just running my fingers through the hair I got absolutely no shedding what so ever and the seller was awesome with their communication I will definitely be ordering again.
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By Yolanda
Verified -
The hair is beautiful and soft. Excellent quality! This is 2 bundles of 22". The communication was constant, and while I did not interact, the messages were friendly and informative. I will order again.
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By Haley Tamia
Verified -
The hair was exactly how it was described.This is my second time buying this hair, it's just that good. The quality is amazing and I think this is the best hair I have ever bought. The customer service is also fast and friendly. This is a must BUY.
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By Qearl
Verified -
I love this hair so much it's so soft it doesn't tangle it doesn't sheds and i received my hair very fast definitely orders more hair from this company‼️
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
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