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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (95)All
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By Dominique
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Very happy with my purchase as you see I have not yet custom but there are already baby hairs I just have to wash the wig to be able to do the line the curls will refine with the products very really happy
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By Denisha Johnson
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Hair came faster than expected. and communication was great. I can’t wait to install the hair. and I love the beautiful package.
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By Jaylyn
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This hair was just as expected & came In time also . In love with this hair and currently waiting on the same exact wig again for my mom . You won’t be disappointed. The customer service was amazing and replied within 10 mins . it’s worth it .
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By Toni
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I never been the one to leave reviews lol but this was my first time ever ordering a hair buying a hair and wears hair and I am sooo pleased with it! It's so freaking pretty. It's soft!It came extremely fast.
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By Yadeidra Johnson
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I love how silky and smooth the hair feels. No weird smells to the hair. Shipping didn’t take as long as I thought. Company communicates and replies really well and are consistent. Can’t wait to try!
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By toniqua shaw
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I love the length would definitely recommend! Vendor has very good communication. Hair looks good and it feels nice. I will definitely order from the seller again.
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By Shaquayja Miller
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I absolutely love the hair, it came very fast, the hair is very soft & easily manageable. I will definitely be buying from this store again.
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By JaKaiya Pettway
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I received my hair on time and it is awesome as usual . I have no problem with this vendor , this hair lasts a very long time for me always .
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By ShaMikenesha Morgan
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Getting a lot of compliments on the hair! I’m so in love with this hair and definitely considering ordering again. Love love love it.The seller is so sweet and kind and customer service is everything to me. Lovely hair and excellent customer service. Definitely order this hair guys!
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By Zelda Abadom
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I received my hair, so far so good. The hair doesn't have any weird smells, it's very soft, & the curl pattern is nice. So far I am pleased with my order.
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By Dominique
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Very happy with my purchase as you see I have not yet custom but there are already baby hairs I just have to wash the wig to be able to do the line the curls will refine with the products very really happy
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By Denisha Johnson
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Hair came faster than expected. and communication was great. I can’t wait to install the hair. and I love the beautiful package.
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By Jaylyn
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This hair was just as expected & came In time also . In love with this hair and currently waiting on the same exact wig again for my mom . You won’t be disappointed. The customer service was amazing and replied within 10 mins . it’s worth it .
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By Toni
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I never been the one to leave reviews lol but this was my first time ever ordering a hair buying a hair and wears hair and I am sooo pleased with it! It's so freaking pretty. It's soft!It came extremely fast.
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By Yadeidra Johnson
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I love how silky and smooth the hair feels. No weird smells to the hair. Shipping didn’t take as long as I thought. Company communicates and replies really well and are consistent. Can’t wait to try!
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By toniqua shaw
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I love the length would definitely recommend! Vendor has very good communication. Hair looks good and it feels nice. I will definitely order from the seller again.
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By Shaquayja Miller
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I absolutely love the hair, it came very fast, the hair is very soft & easily manageable. I will definitely be buying from this store again.
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By JaKaiya Pettway
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I received my hair on time and it is awesome as usual . I have no problem with this vendor , this hair lasts a very long time for me always .
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By ShaMikenesha Morgan
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Getting a lot of compliments on the hair! I’m so in love with this hair and definitely considering ordering again. Love love love it.The seller is so sweet and kind and customer service is everything to me. Lovely hair and excellent customer service. Definitely order this hair guys!
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By Zelda Abadom
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I received my hair, so far so good. The hair doesn't have any weird smells, it's very soft, & the curl pattern is nice. So far I am pleased with my order.
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By RACHEL GUSTAVE
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It came exactly how I hoped it would. Beautiful curl pattern. True to length. Took less than a week to arrive. I have received many compliments on the hair and will be purchasing again!
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By Brittany Thomas
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I bought this hair for my wife for her graduation and she loved it. It is soft and the length was perfect. The hair did not have an odor. The thickness was also good. She will definitely buy another hair. The curls were also amazing.
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By Ashanti Sinclair
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I like this hair. And this hair is beyond soft! No shedding and true to length when stretched! I highly recommend buying from this seller. Very little shedding and long lasting.
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By Lois Jones Mensah
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Love the hair itself and just everything about the hair. Easy to wet and run your hands threw it. Will buy from this Company again.
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By Laila Hamiter
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My order came as stated. The bundles was full and soft with no smell. Love the quality of the hair. Great product!! Love the feels and I get so many compliments when I wear it!!! Will be ordering all my hair from here.
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By Patrice Miles
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For the price, this hair is amazing. Very soft, nice lace, comes pre plucked, fast shipping, very good communication with seller.& I received eye lashes as well! Will be shopping again
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By Oblitey
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The seller was very good at shipping my item on time. But the hair was soft, but thin. You might need 4 bundles if you chose lengths over 20. Will buy hair form again!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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