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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (325)All
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By Elizabeth Gigger
Verified -
The shipping was fast , the packaging is amazing,the hair is so soft and I can’t wait to install it.
I’ve been wearing this hair for almost a month. It’s soft and doesn’t tangle a lot. Worth your money! & great communication!
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By Darrecia Johnson
Verified -
The hair is really soft and doesn't shed a lot. It's still soft after I washed and conditioned it. The shipment was very fast and it only took 4 working day's to Germany. The communication with the seller was also very good. I'll definitely buy this hair again!
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By Ayanna Hymes
Verified -
This hair is always amazing. I started ordering from this vendor last year or two years ago and never been disappointed. True to length, soft, lightly shed and arrived in 3 days
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By Alisha Ross
Verified -
I really love the hair. It is so soft and has no smell.
Fast delivery. Highlights in very good condition and especially without smell.
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By Tony Gonzales
Verified -
I’ve had this hair in for one day so far & it’s really soft and holds a curl . The hair is true to length, slight smell that went Away after I washed the hair .
I recommend this hair , almost no shedding.
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By sasha reece
Verified -
Just got it today, came in fast and is some good quality hair.. it’s really soft and pretty.
i definitely will be ordering from here again!!!!
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By alexandrya Account
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I received the hair in 4 days like seller noted. Seller was extremely attentive & responsive before & after receiving my product. Customer service is phenomenal.
Lastly, the hair is very soft, holds curls & seems to be pretty good.
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By Fedianie Joseph
Verified -
The hair haven’t shedded . The vendor keep in contact throughout the entire process. It’s very true to length . I would definitely recommend this vendor .
I recommend this vedor to my girl friends and families, awesome!!!!
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By Destiny Benton
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i have positive things to say every time.
The hair looks very gorgeous and the seller was very great with communication. I ordered the hair on Saturday and it came on Monday.
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By Briana Lecompte
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I’m very impressed with hair I love it I ordered the hair on Sunday and it came this morning (Friday) it came earlier then expected communication with the seller was fabulous can’t wait to use it
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By Darrecia Johnson
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The hair is really soft and doesn't shed a lot. It's still soft after I washed and conditioned it. The shipment was very fast and it only took 4 working day's to Germany. The communication with the seller was also very good. I'll definitely buy this hair again!
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By Ayanna Hymes
Verified -
This hair is always amazing. I started ordering from this vendor last year or two years ago and never been disappointed. True to length, soft, lightly shed and arrived in 3 days
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By Alisha Ross
Verified -
I really love the hair. It is so soft and has no smell.
Fast delivery. Highlights in very good condition and especially without smell.
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By Dania Minino
Verified -
Good communication with seller. Ordered the hair Thursday, was delivered Tuesday (uk)
Very Little shedding and true to its length, very soft, I am proud of it making me a princess.
1
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By Tony Gonzales
Verified -
I’ve had this hair in for one day so far & it’s really soft and holds a curl . The hair is true to length, slight smell that went Away after I washed the hair .
I recommend this hair , almost no shedding.
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By sasha reece
Verified -
Just got it today, came in fast and is some good quality hair.. it’s really soft and pretty.
i definitely will be ordering from here again!!!!
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By alexandrya Account
Verified -
I received the hair in 4 days like seller noted. Seller was extremely attentive & responsive before & after receiving my product. Customer service is phenomenal.
Lastly, the hair is very soft, holds curls & seems to be pretty good.
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By Fedianie Joseph
Verified -
The hair haven’t shedded . The vendor keep in contact throughout the entire process. It’s very true to length . I would definitely recommend this vendor .
I recommend this vedor to my girl friends and families, awesome!!!!
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By Destiny Benton
Verified -
i have positive things to say every time.
The hair looks very gorgeous and the seller was very great with communication. I ordered the hair on Saturday and it came on Monday.
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By Briana Lecompte
Verified -
I’m very impressed with hair I love it I ordered the hair on Sunday and it came this morning (Friday) it came earlier then expected communication with the seller was fabulous can’t wait to use it
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By Ken'Neshia Jones
Verified -
this hair is wonderful, highly recommend. This is also the second time i ordered from this vendor, the first time was peruvian and it was great too.
I love this hair it’s beautiful and I love the communication between seller.
1
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By Kavona Chase
Verified -
my first time with long bundles and i’m sooooo glad i chose this vendor .
I love the hair. This is the best hair I’ve had so far。
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By Dania Minino
Verified -
Good communication with seller. Ordered the hair Thursday, was delivered Tuesday (uk)
Very Little shedding and true to its length, very soft, I am proud of it making me a princess.
1
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is medium brown the only lace color available?
A By *****
They also have the the light brown, transparent lace and HD lace. As for more details, you can contact with Wiggins Hair Service to ask.
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