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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (325)All
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By Naomi Edwards
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High quality hair with no chemical smell! The Product is really of excellent Quality the Hair have the specified Length. And you feel't artificially to or about strong chemically treated to a comfortable Wearing.
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By Linda Walters
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This hair is sooo great nice and true to length i love it it didn’t take any time to get here and it didn’t smell bad so far so good I’m very pleased with my purchase i have a sew in and i got 20,22,24 inches with 20 closure and it goes down to my butt it’s super soft super nice and even gets curly if u out flexible rods in it .im definitely a fan
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By Debbie Balogun
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This hair is bomb... I loved it, it is soo soft and shiny, beautiful, and it smells good. It does not get tangled easly, and it is easy to comb and to style it. It took 4 business days for me to receive it. I got four Bundles of 22 inches. I am soo happy with this hair
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By Aerial Williams
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The seller provided really good service. Super nice and professional. The product itself came in good condition and was nicely wrapped. This is my first time ordering human hair and I am not disappointed.
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By Ikeoluwa Ogunranti
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Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. Will be purchasing hair again from this company very soon.❤️❤️
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By Yarpah
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Hair is 5/5 so soft I love it so much ! Would totally recommend anyone not but this hair ! It’s worth the investment .love it !!!
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By Monet Sabree
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I just got my hair today and got it installed and i LOVE LOVE it even more! still no shedding still soft and definitely true to it’s length it comes past my butt. if your confused on if you should purchase this hair it’s definitely worth the purchase!
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By Shakela
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I ordered hair from this company for Christmas, the hair and customer service was just awful!!!!!!!!...Better customer service needed!
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By Valeria Diemmi Arroyave
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The hair was delivered within three days. There was no smell and it’s very soft. I washed and conditioned the hair with no problems.
So you guys won't be disappoint with this vendor, I promise you.
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By Eden Chikerema
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The hair came in 3 days bundles are super thick hair is really soft and doesn’t smell.
came very fast. And I love the quality Of the hair very soft. Hardly any shedding. Thank you, wiggins.
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By Debbie Balogun
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This hair is bomb... I loved it, it is soo soft and shiny, beautiful, and it smells good. It does not get tangled easly, and it is easy to comb and to style it. It took 4 business days for me to receive it. I got four Bundles of 22 inches. I am soo happy with this hair
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By Aerial Williams
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The seller provided really good service. Super nice and professional. The product itself came in good condition and was nicely wrapped. This is my first time ordering human hair and I am not disappointed.
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By Ikeoluwa Ogunranti
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Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. Will be purchasing hair again from this company very soon.❤️❤️
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By Yarpah
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Hair is 5/5 so soft I love it so much ! Would totally recommend anyone not but this hair ! It’s worth the investment .love it !!!
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By Monet Sabree
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I just got my hair today and got it installed and i LOVE LOVE it even more! still no shedding still soft and definitely true to it’s length it comes past my butt. if your confused on if you should purchase this hair it’s definitely worth the purchase!
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By Shakela
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I ordered hair from this company for Christmas, the hair and customer service was just awful!!!!!!!!...Better customer service needed!
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By Valeria Diemmi Arroyave
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The hair was delivered within three days. There was no smell and it’s very soft. I washed and conditioned the hair with no problems.
So you guys won't be disappoint with this vendor, I promise you.
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By Eden Chikerema
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The hair came in 3 days bundles are super thick hair is really soft and doesn’t smell.
came very fast. And I love the quality Of the hair very soft. Hardly any shedding. Thank you, wiggins.
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By Claudio Silva
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What can I say this hair is fabulous I had it in for about a week now and I love it it’s still Soft and Still holding the curls I love it I will definitely recommend this vendor and will be buying from them again thanks again I hear is great.
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By Kharah Bell
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I have installed it yet will update more once I do however so far it feels good little shedding has a little smell not bad. The seller kept in contact with me the whole time which was very nice..
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By Ken'Neshia Jones
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this hair is wonderful, highly recommend. This is also the second time i ordered from this vendor, the first time was peruvian and it was great too.
I love this hair it’s beautiful and I love the communication between seller.
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By Kavona Chase
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my first time with long bundles and i’m sooooo glad i chose this vendor .
I love the hair. This is the best hair I’ve had so far。
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By Dania Minino
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Good communication with seller. Ordered the hair Thursday, was delivered Tuesday (uk)
Very Little shedding and true to its length, very soft, I am proud of it making me a princess.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is medium brown the only lace color available?
A By *****
They also have the the light brown, transparent lace and HD lace. As for more details, you can contact with Wiggins Hair Service to ask.
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