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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (325)All
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By Myesha
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My hair was very soft. It came faster than expected too. The company also interact with you until you receive the hair. Great customer service!!
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By Amani Harris
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The hair is very nice, i showed it to my friend and had to order another for her lol, great service as well, only took a week to come, and the seller is constantly in contact with you.
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By Kristin
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The bundles are soft, the hair is also very thick and it does not have an unpleasant smell. Customer service was great too!
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By Ajia Shaw
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The hair is very soft and nice, I have been ordering from this store over 2 years, so far so good nothing bad.
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By Cynthia
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I love this hair so much! I wore it for my birthday, I dyed it and it took the color really well and it melted on my head really well! 10/10 highly recommend
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By Chevonne
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Wow,I can’t tell that this hair is everything,my hairstylist compliments was so nice talking about the hair and I’m very thankful for the seller to send me this good hair and update me on everything
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By Shania Winston
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Got my hair and it's very beautiful, cant wait to install, it was delivered quickly! the seller was kind and answered my questions.
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By Patrice
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The hair came in perfect condition. Very nice, excellent quality. Arrived in 5 days The seller gives excellent attention and always aware of the status of the shipment. I would definitely buy again.
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By Kim Castle
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I’ve had this hair for about 6 days now and I love it! The bundles are true to length. Hair is nice and full. Seller communicated until package arrived. I'm satisfied with this purchase.
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By Raye
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Beautiful hair, good quality hair. The service was very fast!I 've never had such a quick service. Thanks to the seller for being present.
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By Kim Castle
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I’ve had this hair for about 6 days now and I love it! The bundles are true to length. Hair is nice and full. Seller communicated until package arrived. I'm satisfied with this purchase.
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By Raye
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Beautiful hair, good quality hair. The service was very fast!I 've never had such a quick service. Thanks to the seller for being present.
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By Patrice
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The seller was in contact with me the whole time, my hair came within 4 days super excited to install !! like it very much
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By Myriam
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Perfect customer service!! Fast shipping my hair came within 4 days and the seller stayed in touch through The whole process and even after
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By Kimberly Noel
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This is my 3rd time buying their hair for my client and my client loves the quality . As a hairstylist I know good hair when I receive it . It’s amazing quality for the price . Their customer service is also amazing . You won’t regret it .
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By Jada
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I received this hair really quick and was in love at first sight.I love the quality and price of the hair. So I had to buy it for my lil sister! She loves it!! I’ll definitely be ordering again.
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By Grace Palmer
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The communication is amazing and shipping was super fast. The hair has no smell and is smooth. Love the quality of the hair - 5 stars
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By Keni Morris
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I really like that hair and shipping was fast I haven’t installed it yet so I will be back to give update.
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By Sherrene Acceus
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The hair looks true to length and it came when it said it would! no smell and I will add pictures when I get it installed! Seller had great communication.
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By Fanie Rivet
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The hair came so fast it has no bad smell I’m about to wash it and customize it and I will update my reviews on this wig. The hair is soft asf lol and It’s overall great wig it’s came so fast communication was amazing very good hair I recommend you would not be disappointed
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By Ken'Neshia Jones
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this hair is wonderful, highly recommend. This is also the second time i ordered from this vendor, the first time was peruvian and it was great too.
I love this hair it’s beautiful and I love the communication between seller.
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By Kavona Chase
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my first time with long bundles and i’m sooooo glad i chose this vendor .
I love the hair. This is the best hair I’ve had so far。
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By Dania Minino
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Good communication with seller. Ordered the hair Thursday, was delivered Tuesday (uk)
Very Little shedding and true to its length, very soft, I am proud of it making me a princess.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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Q Is medium brown the only lace color available?
A By *****
They also have the the light brown, transparent lace and HD lace. As for more details, you can contact with Wiggins Hair Service to ask.
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