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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (325)All
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By Brandi
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This hair is great!. It's true to length, and it's super soft and silky. Communication with the seller was great as well. was so happy. I will definitely be ordering again!
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By Charity
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Fantastic hair shipped very fast . Very soft and nice. I was hesitate to ordered but i ordered and it was the best decision i’ve ever made
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By Naiomy
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best hair ever, hands down! quality is amazing, nice, ordering again real soon!! came in 7 days.
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By Deijaha
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I will recommend this product and this company to anyone whose looking for quality hair and good customer service. The seller was very helpful with each update from the time I ordered the hair until I received it .
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By Michelle
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Absolutely love this hair! The quality is amazing! It does not shed, it’s very soft and thanks for fast shipping
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By Iesha
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Hair arrived in exactly a week, the customer service was amazing and I was constantly updated on the status of my hair
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By Angela
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Omg I love this hair . It is so soft and the vendor stayed in contact with me I will order this hair again . I'm so excited for my birthday
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By Dacia
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Really love this hair. It’s great hair for a sew in or to make a wig . I really like the texture of this hair. The hair came with no smell and was true to length.
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By Candace
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Let me just say how pleased I am with my order it came early the customer service is great and my hair is super soft no horrible sent hair is not easily tangled let’s just say I am pleased and happy with my order.
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By Briana
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I loveeee this hair, thick, silky, straight, little to no shedding and true to length. and it shipped early and arrived within the 5 days.
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By Candace
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Let me just say how pleased I am with my order it came early the customer service is great and my hair is super soft no horrible sent hair is not easily tangled let’s just say I am pleased and happy with my order.
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By Briana
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I loveeee this hair, thick, silky, straight, little to no shedding and true to length. and it shipped early and arrived within the 5 days.
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By Leatrice
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I loved the great communication from the seller. And the hair!! I love how affordable the hair is. It was true to length, had no weird smell, and healthy ends. Other than that I believe it is a great value.
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By MERVIN
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Super fast delivery. It came in 4 DAYS to US. I would have preferred the bundles a bit thicker but I like how they're a natural black/brown colour.
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By Esther
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Absolutely love this hair!!ture length and came very fast. The seller's communication was great. they communicated with me the whole time
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By Renee
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Shipping was smooth. Hair is soft. beautiful.I love it and I'll definitely be shopping with them again! thank you
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By Briana
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This hair is amazing!! The shipping was super fast, the seller had great communication and was helpful with the tracking of the package. The quality is excellent!!! so silky and so soft!
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By Moradeyo
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I just installed my hair I’m in love with it. The delivery was fast I had my hair colored it took well. I see little too no shedding so far this my first time using this hair
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By sian
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Hair was true to length and very soft. Made it into a unit and it was full, nothing bad. will be ordering from here again.
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By Alexis Coleman
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I love this hair it's full and healthy no shedding and no bad smell i will be ordering from this hair company again besides the shipping was amazing i absolutely love it
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By Ken'Neshia Jones
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this hair is wonderful, highly recommend. This is also the second time i ordered from this vendor, the first time was peruvian and it was great too.
I love this hair it’s beautiful and I love the communication between seller.
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By Kavona Chase
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my first time with long bundles and i’m sooooo glad i chose this vendor .
I love the hair. This is the best hair I’ve had so far。
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By Dania Minino
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Good communication with seller. Ordered the hair Thursday, was delivered Tuesday (uk)
Very Little shedding and true to its length, very soft, I am proud of it making me a princess.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is medium brown the only lace color available?
A By *****
They also have the the light brown, transparent lace and HD lace. As for more details, you can contact with Wiggins Hair Service to ask.
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