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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (73)All
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By Dana
Verified -
Wig came within a week, very full and neat, no smell, very minimal shedding (so far). I just got it today and so far no complaints
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By Kalynn
Verified -
I have not gotten this unit installed yet but i am very pleased with my package. The hair is full and there is no type of bad odor on the hair. I will be shopping with them again..
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By Monica
Verified -
I absolutely love this hair, super light weight and 100% doesn’t shed. The only issue was that it wasn’t really pluck well the lace frontal . I had to keep plucking the lace
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By India
Verified -
This hair came fast and the packaging was very cute the hair is so soft and pretty I am going to buy more from this company I love this hair and I'm sold it is a good value
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By Francesca Shakoor
Verified -
Don’t let the negative reviews scare you from purchasing this item . This hair is everything plus more received the item in less then 5 days in the box there were two wig caps and a pair of eyelashes .
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By Latrice Flakes
Verified -
The goods literally came in 4 days, hair is amazing and looks just like pictures, came with gifts. Will post more when I installThis hair is BEAUTIFUL I’m in loveeee, and it came fast too
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By Latrice Flakes
Verified -
I just received my hair, I’m super happy, shipping took 4 days that was real quick. The hair is so beautiful and the texture feels great I can’t wait to install
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By Shelby Parks
Verified -
Seller communication was great, the hair came packaged very well.I love this hair! It is true to length with very pretty curls. It is a natural color not black.
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By Shelby Parks
Verified -
Hair was extremely soft with no smells. communication was great and shipping was fast. I didn't have any problems with seller. This hair fits PERFECTLY I am 100% satisfied with this wig. MUST BUY!!!!!!
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By Latrice Flakes
Verified -
The hair is beautiful of an incredible sweetness the seller is super nice answers quickly is listening I recommend it may be that it should be provided a little more otherwise all is ok
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By Dana
Verified -
Wig came within a week, very full and neat, no smell, very minimal shedding (so far). I just got it today and so far no complaints
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By Kalynn
Verified -
I have not gotten this unit installed yet but i am very pleased with my package. The hair is full and there is no type of bad odor on the hair. I will be shopping with them again..
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By Monica
Verified -
I absolutely love this hair, super light weight and 100% doesn’t shed. The only issue was that it wasn’t really pluck well the lace frontal . I had to keep plucking the lace
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By India
Verified -
This hair came fast and the packaging was very cute the hair is so soft and pretty I am going to buy more from this company I love this hair and I'm sold it is a good value
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By Francesca Shakoor
Verified -
Don’t let the negative reviews scare you from purchasing this item . This hair is everything plus more received the item in less then 5 days in the box there were two wig caps and a pair of eyelashes .
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By Latrice Flakes
Verified -
The goods literally came in 4 days, hair is amazing and looks just like pictures, came with gifts. Will post more when I installThis hair is BEAUTIFUL I’m in loveeee, and it came fast too
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By Latrice Flakes
Verified -
I just received my hair, I’m super happy, shipping took 4 days that was real quick. The hair is so beautiful and the texture feels great I can’t wait to install
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By Shelby Parks
Verified -
Seller communication was great, the hair came packaged very well.I love this hair! It is true to length with very pretty curls. It is a natural color not black.
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By Shelby Parks
Verified -
Hair was extremely soft with no smells. communication was great and shipping was fast. I didn't have any problems with seller. This hair fits PERFECTLY I am 100% satisfied with this wig. MUST BUY!!!!!!
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By Latrice Flakes
Verified -
The hair is beautiful of an incredible sweetness the seller is super nice answers quickly is listening I recommend it may be that it should be provided a little more otherwise all is ok
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
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