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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (124)All
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By Canielle Lucas
Verified -
The hair is beautiful even after pre washing! Very soft, hardly any smell, and very shiny.
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By Hell Melasco
Verified -
Definitely a 5 star product and arrived super quick. I highly recommend and I will keep ordering with them.
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By Sichelle Watson
Verified -
The hair feels and looks great. I can’t wait for my appointment this week to get it installed
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By Hannah Glah
Verified -
Communication was great ! The vendor kept me updated on everything . Hair came in very fast only 3 days . I love it ! Bundles are very thick I only used 1 & 1/2 . So far so good .Highly recommend this hair :)
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By Adeola Omoyele
Verified -
So far this hair is absolutely amazing have not yet installed the hair will be making into a custom unit soon ..... Communication with seller AMAZING Speed of shipping AMAZING so far so good.... Will definitely be ordering again soon
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By Chanel Hill
Verified -
I am in love!! My hair came in 4 business days. I ordered Wednesday night received my hair Monday morning. I’m very picky with hair VERY but I can say this is about the softest hair I ever felt in my life!! I love it and seller was amazing with contact!
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By Anastysia McClinton
Verified -
This hair is absolutely beautiful!! It looks just like the picture. It does not have a smell & it’s so silky. I ordered my hair on Sunday and received it Thursday morning. I am so in love with this hair. Will recommend to others.
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By Diane Jemison
Verified -
I love my hair second time ordering it . Just received today ! Amazing quality and also had a goody inside , hair was so smooth and tangle free ! And received within 4 days . i will update when i install for prom , so good so far great review !!!!! Very pleased :)
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By Shamecki McCoy
Verified -
I love this hair! It is thick,very soft, didn't come with a bad smell, and holds curls. Does she'd just a little when brushing but other than that this is the best hair I've had, & the prices are reasonable. Mary kept in touch and kept me updated throughout the entire shipping process. I love this store, will purchase again.
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By Imani Maasai
Verified -
I purchased the hair on a Thurs night, and received it on Tuesday! The shipping was so fast and I couldn’t believe it arrived when it did. The customer service from Mary was above and beyond. She communicated with me in a timely fashion and gave me accurate info. I have not installed yet, but the hair is so silky and doesn’t shed thus far. I will most DEFINITELY be ordering from her store again!!!
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By Canielle Lucas
Verified -
The hair is beautiful even after pre washing! Very soft, hardly any smell, and very shiny.
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By Hell Melasco
Verified -
Definitely a 5 star product and arrived super quick. I highly recommend and I will keep ordering with them.
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By Sichelle Watson
Verified -
The hair feels and looks great. I can’t wait for my appointment this week to get it installed
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By Hannah Glah
Verified -
Communication was great ! The vendor kept me updated on everything . Hair came in very fast only 3 days . I love it ! Bundles are very thick I only used 1 & 1/2 . So far so good .Highly recommend this hair :)
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By Adeola Omoyele
Verified -
So far this hair is absolutely amazing have not yet installed the hair will be making into a custom unit soon ..... Communication with seller AMAZING Speed of shipping AMAZING so far so good.... Will definitely be ordering again soon
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By Chanel Hill
Verified -
I am in love!! My hair came in 4 business days. I ordered Wednesday night received my hair Monday morning. I’m very picky with hair VERY but I can say this is about the softest hair I ever felt in my life!! I love it and seller was amazing with contact!
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By Anastysia McClinton
Verified -
This hair is absolutely beautiful!! It looks just like the picture. It does not have a smell & it’s so silky. I ordered my hair on Sunday and received it Thursday morning. I am so in love with this hair. Will recommend to others.
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By Diane Jemison
Verified -
I love my hair second time ordering it . Just received today ! Amazing quality and also had a goody inside , hair was so smooth and tangle free ! And received within 4 days . i will update when i install for prom , so good so far great review !!!!! Very pleased :)
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By Shamecki McCoy
Verified -
I love this hair! It is thick,very soft, didn't come with a bad smell, and holds curls. Does she'd just a little when brushing but other than that this is the best hair I've had, & the prices are reasonable. Mary kept in touch and kept me updated throughout the entire shipping process. I love this store, will purchase again.
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By Imani Maasai
Verified -
I purchased the hair on a Thurs night, and received it on Tuesday! The shipping was so fast and I couldn’t believe it arrived when it did. The customer service from Mary was above and beyond. She communicated with me in a timely fashion and gave me accurate info. I have not installed yet, but the hair is so silky and doesn’t shed thus far. I will most DEFINITELY be ordering from her store again!!!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
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