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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (205)All
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By Ursule Nkongolo
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Really nice hair this is my second time ordering with them, only took 4 days to come they were really nice when i was communicating with them. will definitely order again shipping was fast. very soft. true to length. no smell. loved this hair will definitely buy again.
1
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By Ashley White
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This is hair is really soft and it's true to length also customer service was amazing and shipping was fast I love how the hair look and how well put together the wig is it's really really good i can' t wait to install it and will buy more.
1
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By Lakeisha Taylor
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I bought this wig for a specific occasion,I told the seller,I need it urgently,they make sure I can get it in time. To be honest, this hair is so great and affordable!! I am truly shocked at how good it is. The hair came fast feels soft and has no smell. I love the beautiful wig. Hair is full and tangle free. I got many compliments no matter when I wear it! I highly recommend and most definitely will be buying their hair again.
1
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By Gabriellah blackburn
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Firstly this hair is super thick and true to length! Lace is super undetectable . Very nice lace ,came fast , great communication. I will definitely be ordering again
1
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By GoldenPlugs.
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This is some good hair came in a nick of time and look just like the picture honestly I was very impressed and would most like shop again!! A very satisfied costumer!!
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By Katrina Hernandez
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The seller was extremely nice and very good communication. They kept in contact with me until my hair arrived. The hair was very soft and thick. Highly recommended the seller they are excellent
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By Hannah Powell
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I really love it too much!! The hair is so smooth and soft, a very nice seller. I highly recommend you!!! If this opinion you were useful do not hesitatp. Thank you
1
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By Jakira Gibbs
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I received my wig in 5 days, great hair nice, soft and silky!!! Held up great during the shampoo and conditioning phase.Did not shedding!!!The lace fits my skin very well, fully meets my expectations, and is very breathable. I highly recommend this wig to any wig wearer you will not regret spending a little money.
1
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By Stephanie Williams
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Yhhhh guys this hair is gorgeous!! I got the hair in 16inches 180 density and it's lenggg (beautiful) and it's full. No shedding and it's worth it!
1
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By ANIYA BELLAMY
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Let me start by saying this hair is the freakin bomb! It is sooo soft and the curls are so soft and pretty.. It didnt have a bad smell at all. I have told all my friends about this wig.. I was so surprised by the quality the shipping and the customer service is top notch. Definitely will purchase again
1
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By Selena edwaards
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I am so thankful I found a company that actually delivered what I Paid for! I received so many compliments at work today:-) This is a beautiful unit, and I will be a faithful customer. 100% would recommend.
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By Brandi Hurst
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OMG, this wig is so beautiful, it’s soft and full. The seller was so helpful, good communication from the start of the order to the end. Am so happy and satisfied, thank u
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By Alayshia butler
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Good quality hair. The seller is amazing. She took her time out to track my order and follow up with me every step of the way. Great product, great price and excellent customer service. I will be ordering me another one soon
1
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By Bethany Adebowale
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I absolutely LOVE this wig! I have received so many compliments about this beautiful hair. I would definitely recommend this wig, because it is true to length and very soft! Will buy it again!
2
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By Whitley Brown
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I love this hair I would definitely recommend it will come back to this store , shipping is fast hair had no smell lace is very thin BLENDS IN well Inch was very true to length I love this wig !! Will definitely be back & seller is very nice !
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By Kevin McCauley
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this wig is so beautiful.It’s soft true to length and the color is perfect and beauty.It didn’t have a smell and it was so soft and is real hair.I’ve had it for almost a month and it’s in great condition.This is defiantly a top wig. Don’t wait just buy now
2
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By Tyla Liddell
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I love this wig. The wig is the same as the description made, the hair is soft and good quality as always! It came packaged with gifts. The hair is very soft and appears to be true to length. It looks very natural! I get a lot of compliments on this wig.
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By Ayana McAdory
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Love the hair! Very soft and no shedding . I got a 26 in but the length seems longer. love it and the lace was very niceeeeee. Definitely will order again. And they was very communicative. I will be ordering from them again.
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By Shawny Bien
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The hair is so beautiful . I ordered it for my birthday so I haven’t put it in yet but I cannot wait! The hair came in a week earlier than expected so that’s a bonus. The seller was great, they even text me after receiving the hair to make sure I got it and was satisfied with my order. I will be ordering again!
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By Odyssey Scamaldo
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this wig was way better than I expected! It was really soft & it didn’t have a bad smell at all. The quality was good and better than what I was expecting for this price honestly. I loveeeee it & I still will be purchasing from this hair company.
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By Selena Mason
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The hair was exactly how I wanted it to be and true to its description. Very little shedding or none at all. I do recommend getting this hair cause I am getting another wig for a family member who loved it!
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By Selena edwaards
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I am so thankful I found a company that actually delivered what I Paid for! I received so many compliments at work today:-) This is a beautiful unit, and I will be a faithful customer. 100% would recommend.
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By Alayshia butler
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Good quality hair. The seller is amazing. She took her time out to track my order and follow up with me every step of the way. Great product, great price and excellent customer service. I will be ordering me another one soon
1
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By Bethany Adebowale
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I absolutely LOVE this wig! I have received so many compliments about this beautiful hair. I would definitely recommend this wig, because it is true to length and very soft! Will buy it again!
2
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By Kevin McCauley
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this wig is so beautiful.It’s soft true to length and the color is perfect and beauty.It didn’t have a smell and it was so soft and is real hair.I’ve had it for almost a month and it’s in great condition.This is defiantly a top wig. Don’t wait just buy now
2
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By Tyla Liddell
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I love this wig. The wig is the same as the description made, the hair is soft and good quality as always! It came packaged with gifts. The hair is very soft and appears to be true to length. It looks very natural! I get a lot of compliments on this wig.
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By Ayana McAdory
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Love the hair! Very soft and no shedding . I got a 26 in but the length seems longer. love it and the lace was very niceeeeee. Definitely will order again. And they was very communicative. I will be ordering from them again.
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By Michelle
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Im really happy.. Looks good even thaugh i havnt fixe it yet
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By Belin
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This hair looks way better in person. Worth the pay. I bleached the hair & the texture still stayed the same
2
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By Trenesha Allen
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Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. I’ve also dyed it too an it didn’t become stuff or hard. Would 100% recommend it to first time buyers who are unsure of what to buy . Will be purchasing hair again from this company very soon.❤️❤️
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is this an hd lace and will you be able to customize it to a small cap size for me when i order ?
A By *****
The only size of 360 lace wigs is medium cap size (head circumference: 22.5 inch), which is suitable for more than 95% customers. There has the adjustable band on each wig, you can adjust the wig based on your head size. Besides, this 360 wig is regular Swiss lace, not the HD lace.
1
Q Do you have small wig caps. Average size is too big for my head
A By *****
WIGGINS just can customize the medium cap size for the 360 wig.
1
Q Can you add a band to this wig to be more secure?
A By *****
You can contact Wiggins customer service, they'll help you add a head to your wig
0
Q Do you have jet blank wig in this style?
A By *****
No，but we can customize it for you according to your request.
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