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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (205)All
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By Jessica Carr
Verified -
Good!I love this wig, it is very soft, does not tangle, and has the right length,hair is long,I really like it. Lace is very nice. This hairstyle is absolutely stunning and I definitely recommend 100! ! After washing, it does not fall off. This seller is really good, recommend this store
1
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By Mia Odum
Verified -
I am really satisfied an impressed with this wig hair it is very soft. when I received my wig the packaging was super nice wig smelled brand new it came with a wig cap and lashes will definitely be ordering more hair with them .
1
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By Komommoh Oyebode
Verified -
It's been about a week since I've installed the wig and it has been holding up beautifully! The hair feels wayyy more of quality than previous wigs I've bought from other companies online. I will definitely be purchasing again:)
1
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By Esther Okari
Verified -
Very full,no smell, The quality is great! Very dense and full. The hair is soft and the length is real. There is no shedding and smell. I am very satisfied with this purchase! The customer service is fantastic! They contacted me to make sure I was satisfied, and I felt they really cared.
1
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By Haley Tamia
Verified -
This hair is good quality for a good price. The straight pattern is gorgeous. There’s no harsh smells. The wig came with a hair cap. The hair is true to length . I will definitely be purchasing again.
1
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By Laurie Francis
Verified -
Love this hair!!! So soft and has no smell!!! easy to pluck and style how you like, or wear it just as is!! Great communication with seller! Hair is bouncy and has little to no shedding, amazing! will purchase with seller again soon. 10/10 will recommend to friends.
1
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By Sierra Chambers
Verified -
The hair was exactly like the picture..Hair arrived in less than a week.Once I opened the hair there was no smell hair was soft and true to length.Seller communicated with me and answered all my questions about to order my second wig. Ladies get the hair it is bomb you won't regret it!!!!!
1
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By Alayshia butler
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Good quality hair. The seller is amazing. She took her time out to track my order and follow up with me every step of the way. Great product, great price and excellent customer service. I will be ordering me another one soon
1
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By Kaddyann Henry
Verified -
The hair quality is amazing and the hair is also very true to length.Lace of the hair was pre-plucked and was very easy to melt..I’m a satisfied customer and highly recommended!
1
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By Deja Harrison
Verified -
This hair is wonderful and amazing. It has little to no shedding. The hair is very soft and I will be recommending my friends to buy from this seller. 100% recommended to anyone who is interested in buying. It’s an amazing quality for an even better price!!!
1
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By Jatoria Pride
Verified -
Wow this hair is very beautiful, I love the hair. It's very soft and easy to style. You don't have to do much to it. I highly recommend this seller excellent customer service!
2
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By Jenice Styles
Verified -
This hair is the best hair I have ever purchased. Of course, every wig needs a little love before you just throw it on your head but the lace melted into my skin. The hair was amazing! There was little to no shedding as well. I HIGHLY recommend it.
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By Courtney Elle Smith
Verified -
Hair so soft!!! I recommend this seller to 100% order eyes closed, seller very listening to did the follow-up with me and I received my wig in 5 days!!! The lace is so beautiful and the wig is pre-customized.
3
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By Jemay Ocana
Verified -
Perfect Lace!!! The hair is a must buy ladies! I love it. Just as described. The hair is so full. You will not be disappointed whatsoever. This is the best wig hair purchased that I have made in a while. It is so soft and length was as expected. I would definitely buy again. If you are hesitating to buy.. just BUY IT!
2
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By Imani Gibbs
Verified -
This is a perfect hair, easy to style, heat resistant,hair looks good, true to length, soft in texture, no funny smell. This is the wig for you. Highly recommended.
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By Kallator Kamara
Verified -
I love this hair soo much, The hair is super soft. You can style it. The seller was always in contact with me answering all my questions and making sure everything was okay. I will definitely order again!!THANK YOU!!!
2
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By Laurie Francis
Verified -
Love this hair!!! So soft and has no smell!!! easy to pluck and style how you like, or wear it just as is!! Great communication with seller! Hair is bouncy and has little to no shedding, amazing! will purchase with seller again soon. 10/10 will recommend to friends.
1
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By Rega Jones
Verified -
Oh my god the hair is still good quality it didnt have any smell And no shedding ,I do recommend it to anyone thats a beginner.Thank you for a great first time experience. Highly recommend! will buy it again thanks
2
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By Sierra Chambers
Verified -
The hair was exactly like the picture..Hair arrived in less than a week.Once I opened the hair there was no smell hair was soft and true to length.Seller communicated with me and answered all my questions about to order my second wig. Ladies get the hair it is bomb you won't regret it!!!!!
1
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By Selena Mason
Verified -
The hair was exactly how I wanted it to be and true to its description. Very little shedding or none at all. I do recommend getting this hair cause I am getting another wig for a family member who loved it!
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By Selena Mason
Verified -
The hair was exactly how I wanted it to be and true to its description. Very little shedding or none at all. I do recommend getting this hair cause I am getting another wig for a family member who loved it!
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By Selena edwaards
Verified -
I am so thankful I found a company that actually delivered what I Paid for! I received so many compliments at work today:-) This is a beautiful unit, and I will be a faithful customer. 100% would recommend.
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By Alayshia butler
Verified -
Good quality hair. The seller is amazing. She took her time out to track my order and follow up with me every step of the way. Great product, great price and excellent customer service. I will be ordering me another one soon
1
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By Bethany Adebowale
Verified -
I absolutely LOVE this wig! I have received so many compliments about this beautiful hair. I would definitely recommend this wig, because it is true to length and very soft! Will buy it again!
2
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By Kevin McCauley
Verified -
this wig is so beautiful.It’s soft true to length and the color is perfect and beauty.It didn’t have a smell and it was so soft and is real hair.I’ve had it for almost a month and it’s in great condition.This is defiantly a top wig. Don’t wait just buy now
2
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By Tyla Liddell
Verified -
I love this wig. The wig is the same as the description made, the hair is soft and good quality as always! It came packaged with gifts. The hair is very soft and appears to be true to length. It looks very natural! I get a lot of compliments on this wig.
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By Ayana McAdory
Verified -
Love the hair! Very soft and no shedding . I got a 26 in but the length seems longer. love it and the lace was very niceeeeee. Definitely will order again. And they was very communicative. I will be ordering from them again.
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By Michelle
Verified -
Im really happy.. Looks good even thaugh i havnt fixe it yet
2
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By Belin
Verified -
This hair looks way better in person. Worth the pay. I bleached the hair & the texture still stayed the same
2
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By Trenesha Allen
Verified -
Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. I’ve also dyed it too an it didn’t become stuff or hard. Would 100% recommend it to first time buyers who are unsure of what to buy . Will be purchasing hair again from this company very soon.❤️❤️
2
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is this an hd lace and will you be able to customize it to a small cap size for me when i order ?
A By *****
The only size of 360 lace wigs is medium cap size (head circumference: 22.5 inch), which is suitable for more than 95% customers. There has the adjustable band on each wig, you can adjust the wig based on your head size. Besides, this 360 wig is regular Swiss lace, not the HD lace.
1
Q Do you have small wig caps. Average size is too big for my head
A By *****
WIGGINS just can customize the medium cap size for the 360 wig.
1
Q Can you add a band to this wig to be more secure?
A By *****
You can contact Wiggins customer service, they'll help you add a head to your wig
0
Q Do you have jet blank wig in this style?
A By *****
No，but we can customize it for you according to your request.
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