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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (205)All
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By Imani Gibbs
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This is a perfect hair, easy to style, heat resistant,hair looks good, true to length, soft in texture, no funny smell. This is the wig for you. Highly recommended.
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By Selena Mason
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The hair was exactly how I wanted it to be and true to its description. Very little shedding or none at all. I do recommend getting this hair cause I am getting another wig for a family member who loved it!
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By Selena edwaards
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I am so thankful I found a company that actually delivered what I Paid for! I received so many compliments at work today:-) This is a beautiful unit, and I will be a faithful customer. 100% would recommend.
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By Brandi Hurst
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OMG, this wig is so beautiful, it’s soft and full. The seller was so helpful, good communication from the start of the order to the end. Am so happy and satisfied, thank u
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By Whitley Brown
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I love this hair I would definitely recommend it will come back to this store , shipping is fast hair had no smell lace is very thin BLENDS IN well Inch was very true to length I love this wig !! Will definitely be back & seller is very nice !
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By Tyla Liddell
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I love this wig. The wig is the same as the description made, the hair is soft and good quality as always! It came packaged with gifts. The hair is very soft and appears to be true to length. It looks very natural! I get a lot of compliments on this wig.
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By Ayana McAdory
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Love the hair! Very soft and no shedding . I got a 26 in but the length seems longer. love it and the lace was very niceeeeee. Definitely will order again. And they was very communicative. I will be ordering from them again.
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By Shawny Bien
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The hair is so beautiful . I ordered it for my birthday so I haven’t put it in yet but I cannot wait! The hair came in a week earlier than expected so that’s a bonus. The seller was great, they even text me after receiving the hair to make sure I got it and was satisfied with my order. I will be ordering again!
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By Odyssey Scamaldo
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this wig was way better than I expected! It was really soft & it didn’t have a bad smell at all. The quality was good and better than what I was expecting for this price honestly. I loveeeee it & I still will be purchasing from this hair company.
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By Herbertina tubman
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The hair is gorgeous. The volume the length. I’m so glad I ordered with them. Shipping only took a few days, communication was amazing. I got it waaaaay before the expected date. Will be ordering from them again.
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By Kayla Patterson
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The seller was very responsive,the hair came really fast about a week,it feels good looks really nice can’t wait to put it on and style it I will be buying again
1
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By Chantal Young
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The hair is very silky, The description is accurate and the lace is thin. will definitely be ordering from this store again
1
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By Kerryann Ranglin
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Wig very pretty, and very good quality I'm really happy with my purchase, no loss in washing and no smell, very fast delivery and good communication from the seller I would recommend again
1
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By Kayliyah Bighem
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Love the hair. Came very fast and Just as described. The seller was very helpful all the way. Will definitely recommend
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By Daija Dior
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I ordered this wig in 18 "and it is of very good quality, the same for the lace. I also noticed that babyhairs were pre-customised. I highly recommend it!!!
1
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By Briana Linson
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I have not worn it yet but it promises compliments on my way, my fingers easily pass through the hair which is the most important to me, no smell. Will be very easy to install.
1
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By Miesha Miller
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Received a little gift, the seller is very very attentive, always kept me contact, end received my order was more doque expected, hair very soft beautiful and no smell
1
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By Ella combobach
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This wig was exactly as described! I got a 20 inch wig. The hair is definitely true to length and density. It also was very soft and didn’t come with a strong smell like some wigs from other companies do. The wig came very fast and efficiently.
1
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By Nadia Dean
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Very accurate description
the hair is absolutely beautiful and SOFTTT!!! SO SOFT. Very beautiful hair and quality. Came very securely packaged and the caps are super comfortable
1
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By Francesca Shakoor
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The hair didn’t take long to com at all. It came with a wig cap and nice lashes. Hair is soft and full and 20inch. Keep it moisturize and shine for lovely results. Would definitely buy again but longer.
1
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By Selena Mason
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The hair was exactly how I wanted it to be and true to its description. Very little shedding or none at all. I do recommend getting this hair cause I am getting another wig for a family member who loved it!
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By Selena edwaards
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I am so thankful I found a company that actually delivered what I Paid for! I received so many compliments at work today:-) This is a beautiful unit, and I will be a faithful customer. 100% would recommend.
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By Alayshia butler
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Good quality hair. The seller is amazing. She took her time out to track my order and follow up with me every step of the way. Great product, great price and excellent customer service. I will be ordering me another one soon
1
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By Bethany Adebowale
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I absolutely LOVE this wig! I have received so many compliments about this beautiful hair. I would definitely recommend this wig, because it is true to length and very soft! Will buy it again!
2
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By Kevin McCauley
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this wig is so beautiful.It’s soft true to length and the color is perfect and beauty.It didn’t have a smell and it was so soft and is real hair.I’ve had it for almost a month and it’s in great condition.This is defiantly a top wig. Don’t wait just buy now
2
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By Tyla Liddell
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I love this wig. The wig is the same as the description made, the hair is soft and good quality as always! It came packaged with gifts. The hair is very soft and appears to be true to length. It looks very natural! I get a lot of compliments on this wig.
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By Ayana McAdory
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Love the hair! Very soft and no shedding . I got a 26 in but the length seems longer. love it and the lace was very niceeeeee. Definitely will order again. And they was very communicative. I will be ordering from them again.
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By Michelle
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Im really happy.. Looks good even thaugh i havnt fixe it yet
2
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By Belin
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This hair looks way better in person. Worth the pay. I bleached the hair & the texture still stayed the same
2
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By Trenesha Allen
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Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. I’ve also dyed it too an it didn’t become stuff or hard. Would 100% recommend it to first time buyers who are unsure of what to buy . Will be purchasing hair again from this company very soon.❤️❤️
2
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is this an hd lace and will you be able to customize it to a small cap size for me when i order ?
A By *****
The only size of 360 lace wigs is medium cap size (head circumference: 22.5 inch), which is suitable for more than 95% customers. There has the adjustable band on each wig, you can adjust the wig based on your head size. Besides, this 360 wig is regular Swiss lace, not the HD lace.
1
Q Do you have small wig caps. Average size is too big for my head
A By *****
WIGGINS just can customize the medium cap size for the 360 wig.
1
Q Can you add a band to this wig to be more secure?
A By *****
You can contact Wiggins customer service, they'll help you add a head to your wig
0
Q Do you have jet blank wig in this style?
A By *****
No，but we can customize it for you according to your request.
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