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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (6873)All
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By Santana Robinson
Verified -
The hair is very soft and elastic, full, no unpleasant smell, no shedding, no tangles.No matter the hair is dry or wet, it always looks beautiful, and it will come from here in the future. A company ordered my wig.
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By Jenille King
Verified -
I received so fast, Its a lovely wig I already love it. They even sent me some nice giveaways to take care of it, and followed up to see if it was ok. I am impressed. Thank you so much
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By Adetola Atanda
Verified -
I love the info I got from seller all the time,makes my life so much easier!Lastly the hair,I'm super impressed with the quality,it's very soft even I washed it and hot dry it,this hair is amazing..
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By fjiaoh
Verified -
Great hair, very soft, no tangle. Communication with the unbeatable seller. I ordered the 20inch 180 density wig. Very good! Thank you seller
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By Kiamber Russell
Verified -
I love the hair it’s super soft ,no shedding ,easy to manage ,I haven’t actually put the wig on yet just a trial run it’s my first wig so I’m very excited about it ! Definitely will be ordering again soon !
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By GoldenPlugs.
Verified -
I bought this wig during this time ! I could not be happier ! It's worth the money!! It took about 5 days for it to come . It came pre plucked already.Very minimal shedding.I highly recommend! It's full and soft.
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By KEESHA BRAITHWAITE
Verified -
10/10 soft hair, thin lace, little shedding. Keeping it short and cute. Great communication with the seller
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By Ashalia Blackett-Rock
Verified -
Wig received very quickly less than 1 week. The communication with the seller was excellent. The seller was able to answer my questions very quickly despite the time shift. The hair is just amazing the lace is similar to a HD and pre feathered. I strongly advise you you will not be disappointed. The length is very correct. I recommend this wig
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By jgkidjg
Verified -
This hair was exactly what I was looking for!! This was my first time buying a wig and I’m pleased to say that it was a really good experience. I get many compliments on it and when a friend of mine touched it she wouldn’t stop commenting on how soft it was! This wig is well worth the money.
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By Djamila Cassama
Verified -
the hair is beautiful I absolutely love the curl pattern it’s so natural looking. it’s very soft and low maintenance little to no shedding either. i’ve gotten so many compliments on this hair.
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By jisndd
Verified -
Wig is nice, the hair is so soft ,the cap size I selected is suitable for me. I love it, shipping was fast and the hairline is pre-plucked. I will definitely be buying from this seller again ty!
4
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By jisndd
Verified -
Wig was good , had a nice flow , no tangle , stayed in good condition, gave a 5star rating .
3
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By ccnusnx
Verified -
The wig is very nice wig and is just like the picture. Very soft and no smelly odor.
206
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By Aaliyah Shields
Verified -
I absolutely love this hair. They are one of the best conpanies ！！！ I recommend their hair. It is very soft an full. The hair curls well as well as flat irons well. I will definitely purchase hair from them in the near future.
1
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By Shandrea Thorne
Verified -
My hair came so fast! I love it so much.. it feels greatt! Great communication from the seller! really love how they kept me updated with everything! I love the pouch that it came in and everything.. can't wait to put this on for my birthday!
2
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By Rahkel Avalonne
Verified -
This hair is good quality for a good price. The body wave pattern is gorgeous. There’s no harsh smells. The wig came with a hair cap. The hair is true to length and the hair remained wavy even after washing. I will definitely be purchasing again.
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By Tina Fubara
Verified -
Im so satisfied with the service and the communication while waiting for my order was beyond measures. Thank you
1
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By Barbie
Verified -
Hair quality is amazing!!! I can’t wait to get my wig installed & take pictures! Best hair ever!
82
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By Destiny
Verified -
The hair is nice true to length. However a little disappointed at the density. It is definitely not 180% density. I like my wigs full and this is on the thin side a little but it will do the job first r now. Going to have to order a 200% density to get the fullness I want. Good hair for the price tho
11
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By Travis Jacinda
Verified -
the hair is very soft and nice and true to length, LOL. I received a gift and the hair is full.I did not speak with the vendor. it came in 5 days surprisingly, it's my second time ordering from this company excited to see the results.
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By mvjkdsn
Verified -
This wig came and immediately I was pleased! Very soft, and the lace doesn't have to be bleached! I did some plucking and styling to achieve my look. I absolutely love this hair, and will be buying more!
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By ifosjfj
Verified -
I absolutely love the wig! I have 0 complaints.. it’s full, preplucked and the lace is beautiful. And shipping was fast i had it in 8 days. (REAL REVIEW) I own 3 businesses so I know how important reviews are.
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By vhjkjo
Verified -
I would seriously buy this again . The quality of the wig is amazing for the price and shipping. I was needing something ASAP. It was a great purchase for the price. Don’t hesitate
1
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By Ruth Afrane kesey
Verified -
I honestly love this unit. The unit is so soft, with no tangles and I finally found a wig that fits my head. After washing and air-drying the hair the hair is still soft. The lace melts perfectly. The hair arrived fast. I will buy from this company again. Amazing!!!
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By Yanique Spence
Verified -
I order the 26inch straight lace front
wig. The shipping is very fast and I
received the wigs very soon. The hair
of this human hair wig is shiny and
natural, it also soft and no smell.
Definitely high quality. The lace
matches my skin tone pretty evenly
and I did nothing to the lace. I think it
looks very natural when I part it. If
you're a first time lace wig buyer like I
was, I would DEFINITELY recommend
this wig!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q How long does the wig last?
A By *****
It will last more than a year
33
Q What's the cap size ? Typically I can choose it..
A By *****
The default is medium size and the head circumference is 22.5 inches. If you want small or large size , you can contact customer service to help you customize
32
Q Is it true 250% density?
A By *****
Yes, it't true 250%density.
27
Q How thick and long is the model hair wearing the body wave in the video?
A By *****
It is about 26inch and 200%density. Contact with Wiggins Hair service to ask more details.
25
Q What is your customer service number to place a customized size small wig cap order?
A By *****
The phone number is +86 15136438574, and the email is tg@wigginshair.com; You can leave a note when you place the order. Or you can contact WIGGINS service to help you add a note after you order successfully.
25
Q Whats the difference between HD LACE AND TRANSPARENT LACE?
A By *****
HD lace is our top quality transparent swiss lace. It is lighter and thinner with invisible knots. And it also matches all the skins. Transparent lace is suitable for the light skin。
24
Q Is the wig re-wearable?
A By *****
Yes, it can be re-wearable. With good care, it can be used for at least a year
24
Q Can I style this by cutting a bang that will lay properly with this wig?
A By *****
Yes, you can cut a bang. It is recommended that you find a professional hair stylist to help you style it.
24
Q Is this particular wig glueless? I mean the 13x6 hd lace wig.
A By *****
All of their wigs are glueless. You don't need to use glue. Inside the wig, there are combs and adjustable strap to ensure tightness. Please rest assured.
24
Q How many days does it take to ship to Dubai
A By *****
It may take 7-15 working days after it ships.
23
Q are the wigs both glue and glueless?
A By *****
They are glueless wigs.
23
Q How long does it take to ship to england?
A By *****
Normally the shipping time is 3-6 working days after it ships.
21
Q Can the body wave be straightened?
A By *****
Yes, it can be straightened. When using hot tools, we suggest temperatures under 300F degrees for colored hair, and under 360F degrees for natural colored hair to avoid dryness. Do not leave any hot tools on the hair for no more than 30 seconds. Once done styling your hair, clean your hot tools.
21
Q how long does shipping take?
A By *****
Different products have different shipping time. Please tell Wiggins Hair customer service more details about the wig you want, then they will check the shipping time for you.
21
Q I need to be able to put up my hair in one, how do I know its 360, its not specifying.
A By *****
For this product, you can choose 5*5 wig, 13*4 wig or 13*6 wig. If you want 360 wig, you can enter "360 wig" in the website search box to search. Or you can also contact Wiggins Hair customer service to find the exact link for you.
21
Q how long does it to ship to USA (Brooklyn Ny)?
A By *****
Normally it may take 3-5 working days after it ships. But they also have the US store located in New York. So sometimes, the customers can get the package within 1-2 working days after it ships. As for more details, you can contact with Wiggins Hair service to ask that.
21
Q I’m curious— are the frontals Brazilian, Malaysian or Peruvian hair? I didn’t see an option.
A By *****
They have all of them. You can leave a note for that when place the order.
20
Q If I wet the wig will i get a curly wet look or straight wet look?
A By *****
Normally you can get curly wet wig. Suggest that you can make the style once again after dry. As for more details, you can contact with Wiggins Hair serivice to ask that.
20
Q Is the free wig a headband wig
A By *****
The free wig is sent randomly by Wiggins. You can ask them about your order.
19
Q I see it say buy one get one free how that work i buy the wig i want and you guys send it with the one i buy same length & same destiny?
A By *****
The system of Wiggins hair will automatically send you the free wig. The free wig is sent randomly.
19
Q is the 13x6 a full lace frontal or is it just a frontal
A By *****
They can make full 13*6 lace frontal. Contact with Wiggins Hair customer service to ask more.
17
Q Can you request a large cap size ?
A By *****
Yes, they can make large cap size. You can leave a note when place the order.
16
Q Can I get this color 1b
A By *****
It is natural black(1B). You can contact with Wiggins Hair Service for more details.
16
Q Hello !How long would it takes to ship to Egypt?Do you includes DHL country importación taxes
A By *****
Sorry, they don't ship to Egypt. Any other questions, you can contact with Wiggins Hair customer service to ask more details.
16
Q What do I put in for the free wig? And will it be the same wig that I ordered to be free?
A By *****
After you purchase this wig, the system will randomly send you an extra wig for free, you don't have to do anything else
16
Q If I ordered 2 wigs one was for my daughter will I be getting 2 free wigs
A By *****
If you buy two wigs in this link, then you will get extra 2 free wigs. Wiggins Hair will add the free wigs in their system. You can also ask them to check after you place the order.
16
Q does it cost extra to get a full 13x6?
A By *****
You can contact with Wiggins Hair customer service, they will tell you more and explain to you.
15
Q j'aimerai recevoir la perruque avec un élastique band à l'intérieur
A By *****
There has the adjustable band on each wig, you can adjust the wig based on your head size. If you want an extra elastic band, you can contact Wiggins hair customer service and they will send it to you.
15
Q If I order a wig, what cap size would it normally come in?
A By *****
It is medium cap size on the website, but they also make small and large size for most of products. Contact with Wiggins Hair customer service to ask more.
15
Q Do the wig come in black ? Is it pre plucked with baby hairs ? Is there combs inside
A By *****
It is natural black and the wig is also pre-plucked with baby hair. There has the combs inside.
15
Q Is this wig part free?
A By *****
Yes, it can be parted free.
15
Q Hi,If i order a 13x6 wig in this style, are the sides from temple till ear also 6 inch?
A By *****
It can be made in full 13*6lace frontal, pls leave a note when place the order. Contact with Wiggins Hair to ask details.
15
Q Does the frontal have 4in parting from ear to ear or just in the middle?
A By *****
They can make the 13*4full lace frontal wig, you can leave a note when you place the order. Or you can contact with Wiggins Hair service to ask more details
14
Q Is there a way to make it a full 13x6 and not the 13x6 that’s only 6inches deep in the middle part of the head and 2 inches deep on the sides?
A By *****
Yes, Wiggins hair can make full side 13*6 wig structure now. Please contact their customer service to learn more details about it.
13
Q Is it synthetic
A By *****
Their hair is 100% unprocessed human virgin hair.
13
Q Do you offer small size wigs and overnight shipping… area code 90813
A By *****
Yes, they offer the small size and overnight shipping. Contact with Wiggins customer service to ask more details.
13
Q Is the free wig also HD lace?
A By *****
The free wig is sent randomly. Wiggins Hair will add the free wig to your order.
13
Q Can I colour the wig
A By *****
Yeah, you can color the wig. All of their wigs can be dyed to the #27 color. it couldn’t be bleached to a lighter color than #27. Suggest that you find a professional hairstylist to do it to reach better coloring. You can also contact Wiggins Hair to ask for more details.
13
Q Do you guys remember send a free wig
A By *****
Wiggins Hair system will automatically add the free wig after you place the order if you buy from this promotion link. If you are not at ease, you can also contact their customer service to check your order.
13
Q If I order a wig could my cap size be change to a small and how long will it take to get to Dallas
A By *****
Yes, it can be made with small cap size. Normally the delivery time is 3-7 working days after it ships.
12
Q How long do you take to ship to Florida?
A By *****
Different products have different shipping time. It is recommended that you tell Wiggins hair customer service the details of the hair you want, and they will tell you the shipping time.
12
Q Hi do you ship to Eswatini/Swaziland
A By *****
They ship to Swaziland.
12
Q What is the circumference of this wig?
A By *****
The default cap size is medium (head circumference: 22.5inch). Wiggins Hair can also customize the large cap size (23.5inch) or small cap size (21.5inch) for this product. You can contact their customer service to add a note for you if you need or leave them a message about the cap size directly when checkout.
12
Q Am I able to get the hair wet?
A By *****
Of course, you are able to get the hair wet for a pretty looking.
11
Q Hey. Do you ship to the Uk in all the wig types?
A By *****
Yes, that's right.
11
Q Are the combs and clueless wig clip still attached to the wigs? There are no options to add these items to the wigs anymore.
A By *****
Yes, the combs and clips are attached to the wigs. If you have other needs or requirments, you can contact with Wiggins Hair Service to ask more details.
11
Q What’s the difference between Swiss hd and hd lace?
A By *****
Do you mean the differences between regular lace and HD lace? The regular lace is Swiss lace. It is divided into three colors: medium brown, light brown and transparent lace. You can choose the color closest to your skin. HD lace is the best Swiss lace. It is very thin, very soft, and has a high definition, matches all skin tones. So it is more popular.
10
Q Do you provide rush shipping?
A By *****
Yes,, they provide rush shipping for some products. As for more details, you can contact with Wiggins Hair service to ask that.
10
Q How long would it take to ship to Braddock Pa? i ordered a day before thanksgiving November 23
A By *****
You will get it within 2-4 working days after it ships.
10
Q Is the 5x5 weargo glueless 100%
A By *****
Hi,dear,this HD lace wigs are normal wigs with lace,but we can customize glueless wig for you specially. After finishing your order with this 5x5 hd lace, then leave us a note that asking for a wear go glueless wig,we will do that for you specially.
10
Q Can I order a 24.5 circumference wig cap? Because size large is still too small for my head size.
A By *****
As I know, Wiggins hair can just customize large cap size with 23.5inch. You can contact their customer service for further confirmation. Maybe you could consider buying some bundles with closure/frontal, then install them into a wig that fits you.
10
Q How to get the free wig?
A By *****
If you buy from this link, the Wiggins Hair System will automatically add a free random wig. You can also contact their customer service to double check your order.
10
Q i have a big head, so what size cap for the wigs do you guys use?
A By *****
It can be made in large cap size. You can leave a note when place the order. Or contact with Wiggins Hair service to ask more details.
10
Q Can I remove the bands/straps & combs that are on the wig?
A By *****
Yes, they can do that for you. Contact their Wiggins Hair customer service to ask more details.
10
Q Is there a option for the cap size please? My head circumference is 23”
A By *****
They can make the large cap size(23.5inch), You can leave a note when you place the order. Contact Wiggins Hair Service for more details.
8
Q Am I able to flat iron and make straight?Also can the wig cap be made smaller to fit my head 21cm?Can it be made full 13x6?
A By *****
Yes, it can be straightened, but pls pay attention to the temperature between 160-180c. And we also can make it in small cap size(21.5inch). You can leave a note when place the order. And yes, we also can make full 13*6. Pls contact Wiggins Hair after place the order.
8
Q How do I ship in south Africa
A By *****
They can ship to South Africa. You can place the order from their website directly.
8
Q Can I request the lace to be precut and pre-plucked prior to shipment?
A By *****
Yes, you can request the lace to be precut and pre-plucked prior to shipment, pls leave a note when check out.
6
Q how long is shipping
A By *****
Normally the shipping time is 2-5 working days for US. Different countries, the shipping time is also different. For more details, you can contact with Wiggins Hair customer service to ask.
6
Q Hi, do you ship to Malawi in Africa
A By *****
Yes, they ship to Malawi.
6
Q How do i get a refund?
A By *****
You can contact Wiggins customer service for a refund
6
Q Has anyone had the issue of the cap being too small? My measurements are of their large size but my hairstylist said it’s too small….any advice?
A By *****
Their cap size is very standard, the net cap is also flexible. I suggest you can try it, or contact Wiggins Hair customer service. They can customize cap size according to your head circumference
6
Q Hello Wiggins. This is my first purchase with you. I have a small head. I just ordered a wig. Do have a small head option??
A By *****
Yes, they can make wig in small cap size, you can leave a note for it when check out. You can contact Wiggins Hair customer service to help you after place the order.
6
Q Can the cap size be large I have a lot of hair and a big head
A By *****
Yes, it can be made in large cap size. You can leave a note when check out. They customize it.
5
Q can i customize hair
A By *****
Yes, you can customize hair. Contact Wiggins Hair customer service to ask more.
5
Q can they make a small cap
A By *****
Yes, they can make them in small cap size. You can leave a note when place the order. As for more details, you can contact with Wiggins Hair Service to ask.
5
Q Why are the wigs not coming up in the cart as BOGO?
A By *****
If you want to buy this wig, the free wig will be sent by the system automatically.
5
Q What kind of wig is the free wig ?
A By *****
The free wig is sent randomly by Wiggins hair. You can also ask their customer service.
5
Q Can we get to pick the wig
A By *****
The free wig is sent by their warehouse randomly. As for more details, you can contact with Wiggins Hair service to ask that.
5
Q Is this a full wig or a half frontal ?
A By *****
There're serval options you can choose, lace closure and lace frontal wig. Lace frontal wig is with full frontal (from ear to ear).
5
Q I want to order today how long does shipping take
A By *****
Normally the shipping time is 3-5 working days. Differen country, the shipping time is also different. You can contact with Wiggins Hair customer service to ask more details.
5
Q Where is the 200 density yall advertising I only get 180 n 250 and super thick
A By *****
There're 200%density option you can choose. Or contact Wiggins Hair customer service to ask more.
5
Q Does wig come with adjustable band
A By *****
Yes, the wig comes with adjustable strap. If you want elastic band, you can contact Wiggins Hair customer service to ask them to send you it.
3
Q What grade is the hair?
A By *****
The hair grade is 9A.
3
Q What size is the wig caps and how can I see the size of my wig?
A By *****
Dear our hair is made in medium size by default, and our medium size circumference is 22 inches, front to nape is 14.5 inches, ear to ear over top is 13.75 inches. And we offer large, small, and customized services if there are special needs.
3
Q After applying heat tools and straightening the hair will the original texture revert back after washing ??
A By *****
Dear,It is recommended that you seek the help of a professional hair stylist to straighten your hair, and to maintain a better texture, please take care of your hair after shampooing.
3
Q How can I chose the size of my wig?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large / Small/ Customized size. If you have special need , please leave a note or contact us tg@wigginshair.com
3
Q What about size
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large / Small/ Customized size
3
Q how do i know that it will fit my head
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large / Small/ Customized size
3
Q Can I get this wig in a size Large?
A By *****
Yes Our medium cap size (head circumference: 22inches) fits over 95% of our customers. We also offer Large(23'') / Small(21'')/ Customized size
3
Q Is this wig glueless?
A By *****
Yes, it's glueless.
2
Q How can I order this wig in a large cap size
A By *****
You can leave a note for large cap size when check out. They can customize it.
1
Q With a 5*5 can you do a deep side part?
A By *****
You can do the slight side part. As for more details, contact Wiggins Hair customer service to ask.
1
Q what is the cap size
A By *****
It's medium cap size.
1
Q Greetings!! I am interested in becoming a brand ambassador for your company free of charge!! Please let me know the steps I can take to move forward!
Q Can you side part
A By *****
Yes, it can be side part.
14
Q Does it come pre-bleached?
A By *****
No, dear, we do not pre bleached for the HD Lace wig to make sure the lace healthy
0
Q Will the hair come pre cut and pre plucked
A By *****
The wig lace comes non- pre cut, while the hairline is pre plucked.
0
Q Hi, do you ship to Malawi in Africa
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