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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (84)All
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By Jocelyn Fielder
Verified -
Great customer service , this was my first time ordering I thought it would take forever but it didn’t . My hair is very soft an I can’t wait to put in it . Again thank you I will be shopping again & so will my family and friends .
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By Batin
Verified -
So far this hair is great and I will probably order again,.The shipping was super fast and no shedding . the owner communicated with me when I ordered it
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By Adrenne
Verified -
this hair is soft and the curls are amazing I can't wait to install on my head . Thank you very much for the fast delivery and the quality hair you sent to me. I love it
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By Yziah
Verified -
Lace was super thin so barely noticeable. Hair super soft and curls look so natural. I’m definitely going to order again soon
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By Carmell Sapenter
Verified -
Thanks so much seller I received my hair today lovely and excellent quality I will order from this seller again, thanks for the gift and communication was very good.
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By Sade
Verified -
The wig is lovely so soft and it arrived on time. The lace match well with my skin tone and very little shedding i would recommend this wig to anyone
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By Nicole Nash
Verified -
Thick bundles, soft hair. Have not installed yet. Seller had very good communication.
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By Le Sharro Wilson
Verified -
The hair is super lovely and the seller's communication is very good also. I recommend the hair for anyone.
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By Anaja McClinton
Verified -
Amazing! The seller communication was great. All my questions were answered. The hair is soft and smell free. And it Arrived less than a week. Thank you
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By Krishunda Hatcher
Verified -
This hair is so lovely , it’s super soft , true of length ..... it’s good quality for your money. The company communications well with its customers the delivery was really fast.. I truly love this hair. I recommend that you can buy this hair and it’s worth it
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By Jocelyn Fielder
Verified -
Great customer service , this was my first time ordering I thought it would take forever but it didn’t . My hair is very soft an I can’t wait to put in it . Again thank you I will be shopping again & so will my family and friends .
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By Batin
Verified -
So far this hair is great and I will probably order again,.The shipping was super fast and no shedding . the owner communicated with me when I ordered it
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By Adrenne
Verified -
this hair is soft and the curls are amazing I can't wait to install on my head . Thank you very much for the fast delivery and the quality hair you sent to me. I love it
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By Yziah
Verified -
Lace was super thin so barely noticeable. Hair super soft and curls look so natural. I’m definitely going to order again soon
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By Carmell Sapenter
Verified -
Thanks so much seller I received my hair today lovely and excellent quality I will order from this seller again, thanks for the gift and communication was very good.
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By Sade
Verified -
The wig is lovely so soft and it arrived on time. The lace match well with my skin tone and very little shedding i would recommend this wig to anyone
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By Nicole Nash
Verified -
Thick bundles, soft hair. Have not installed yet. Seller had very good communication.
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By Le Sharro Wilson
Verified -
The hair is super lovely and the seller's communication is very good also. I recommend the hair for anyone.
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By Anaja McClinton
Verified -
Amazing! The seller communication was great. All my questions were answered. The hair is soft and smell free. And it Arrived less than a week. Thank you
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By Krishunda Hatcher
Verified -
This hair is so lovely , it’s super soft , true of length ..... it’s good quality for your money. The company communications well with its customers the delivery was really fast.. I truly love this hair. I recommend that you can buy this hair and it’s worth it
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By Andrea
Verified -
Very good quality! Very soft hair, no smell. I love,This is my 3th order in this store and I am always as satisfied. The quality is at the appointment, thank you for US sublimated, I highly recommend it. Thank you
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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