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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (327)All
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By Cenee Walker
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the wig is super cute and soft.. it was a little big for my head but i made it work it took about a week to get here.
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By Mesh Wilder
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This hair is super pretty and very soft, haven't had a chance to really feel it out as yet but so far it's nice. Seller responded quickly and packaged came within 5days.
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By Jyniah Filer
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wow that was fast and best quality I will post again when i installed my hair
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By Faye
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The hair was better than what I expected .Love the curl pattern with the wig.Easy wig to place on your head .Quick shipping took about 4-6 days for me to receive the order.
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By Jolie Tresses
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I’m like 2 weeks late but I loveeeedd wearing this wig. It was full and thick. No shedding or smell and soft to touch. I ordered a longer 22” unit from wiggins can’t wait to install
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By Whitney Aladekugbe
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This hair quality is GREAT I lighten it to 613 and it took color very well not to mention the shipping was only 3 days. I’ll definitely be ordering again
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By Kenard
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I love this wig ! First wig I’ve ever purchased and I’m extremely satisfied. True to length super soft . Very happy !
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By Ilhaan Abdulle
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wow, soo nice wig , Best wig I've ever bought. It's actually perfect with the thickness. It's so soft,It's actually perfect.so love it. Shipping is very fast, way sooner than the expected arrival.
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By Jakiena Bryant
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the wig is super cute and soft.. it was a little big for my head but i made it work it took about a week to get here.
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By ebin watkins
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Really good hair. Came a day early and it was very soft
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By Cenee Walker
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the wig is super cute and soft.. it was a little big for my head but i made it work it took about a week to get here.
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By Mesh Wilder
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This hair is super pretty and very soft, haven't had a chance to really feel it out as yet but so far it's nice. Seller responded quickly and packaged came within 5days.
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By Jyniah Filer
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wow that was fast and best quality I will post again when i installed my hair
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By Faye
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The hair was better than what I expected .Love the curl pattern with the wig.Easy wig to place on your head .Quick shipping took about 4-6 days for me to receive the order.
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By Jolie Tresses
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I’m like 2 weeks late but I loveeeedd wearing this wig. It was full and thick. No shedding or smell and soft to touch. I ordered a longer 22” unit from wiggins can’t wait to install
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By Whitney Aladekugbe
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This hair quality is GREAT I lighten it to 613 and it took color very well not to mention the shipping was only 3 days. I’ll definitely be ordering again
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By Kenard
Verified -
I love this wig ! First wig I’ve ever purchased and I’m extremely satisfied. True to length super soft . Very happy !
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By Ilhaan Abdulle
Verified -
wow, soo nice wig , Best wig I've ever bought. It's actually perfect with the thickness. It's so soft,It's actually perfect.so love it. Shipping is very fast, way sooner than the expected arrival.
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By Jakiena Bryant
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the wig is super cute and soft.. it was a little big for my head but i made it work it took about a week to get here.
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By ebin watkins
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Really good hair. Came a day early and it was very soft
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By Chelena Jeter
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It’s so nice and soft I’m the best with bleaching knots and baby hairs, still worth it!!! I love it and the seller is so sweet and the communication was amazing!!!
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By Leslie Gaju
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The hair is very soft and the length is great! I've never ordered hair online before this, but I'm glad my first experience was a success! I've gotten so many compliments.
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By Rachel Gustave
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The hair is so soft and really cute especially when wet. but so far so good. Im so happy about my hair. Love the hair will buy again. Very soft . Recommend
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By Berlie Augustin
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This was my first wig ever and I didn't know what to expect ordering from WIGGINS, but I'm glad I chose a good vendor because this wig is everything I expected. Forsure worth the money, glad I didn't second guess it. Also came super quick, a little under a week.
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By jisndd
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This wig is definitely better than what I expected it to be considering. It doesn't shed, it's a great grade of hair, and easy to maintain. The seller is so sweet and responsive. I'll definitely be ordering from her again very soon. Thankssss, I love it .
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By ajidnd
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Seller has excellent customer service and communication and hair arrived very fast. Lovely seller and customer service . I love the hair thank you very much for the sale I will buy again I recommend it you not regret .
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By ccnusnx
Verified -
Absolutely in love with this wig!!!!! Love love love it! First human hair , applied myself, 100% satisfied with my purchase, will definitely be shopping here again. And customer service is on point, very very pleased
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By okdnf
Verified -
I will be ordering again because this wig looks very natural and is SO silky. PLEASE PURCHASE RIGHT NOW DO NOT PROCRASTINATE!!!!!! I ve been working the hell out this hair for almost a month now.
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By Elsa bayley
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This hair was exactly what I need!! And it is just like the picture and it can be curled really well also the Vendor was very good on making sure I received it!! I will be ordering again! And it shipped here fast!! Thank you!! :)
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By Danita Taylor
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Love everything about this hair.ensity and texture is amazing I love it...I highly recommend the seller will order again love it .100% recommend.you will love it .
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q The wigs are usually a little too big, is there a way to make it smaller ?
A By *****
Dear, you can adjust the elastic band inside the wig. If it still doesn’t work, you can contact us to see if the small size is suitable, or we can customize your cap size exclusively~
21
Q Hi what color is this unit?
A By *****
It's color #1B natural black.
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Q Do it come in a side part
A By *****
Yes, it can come in a side part.
1
Q I am plus size and have a bigger head size. How will I know if the wig will fit my head?
A By *****
They can make it in large cap size(23.5inch). Contact with Wiggins Hair service to ask more details.
0
Q Is this a Bone straight hair?
A By *****
This is straight hair. If you want bone straight hair, Wiggins hair can also customize it. Please contact their customer service for more details.
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Q do they bcome prebleached and preplucked?
A By *****
All of their wigs are pre-plucked and they do bleaching also. About the bleach knots, their hair is slightly bleached.
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