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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (327)All
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By Nia Armstrong
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I LOVE THIS HAIR!!!! It is super soft and no excessive shedding. It was true to length and I've received so many compliments. It looks natural so I really can't complain. Great hair for a great price!!!! This hair is definitely in my top favorite!!! Best service, best quality for this amazing price, this hair can't be beat!!! I will be ordering again.
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By mia lamour
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I am absolutely in love with the hair ! So soft and silky . Ive bought hair from this store before and once again ! Im not disappointed . Great seller communication . And it also arrived in a week . Definitely will be buying again !
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By Roxanne Eugene
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The hair arrived really quickly,they kept on touch throughout the delivery process. The hair is in amazing condition and does not have a weird smell to it.This wig is beautiful and the length is true to size,definitely recommend if you’re looking for a straight wig!
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By Briana Noel
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The wig came quickly, within 7 days. Communication with the seller really liked it, very nice and pleasant, answered all my questions with patience. The hair to the touch is very soft and pleasant, it feels like real. Thank you.
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By Paloma Scott
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This is my first closure wig and I am new to the customization process but I like this unit a lot. It comes with lace in the front and the lace can easily be customized with powder. It takes heat well and doesn't tangle easily.
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By Okeiche
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Everything about this wig is bomb. This wig is so soft.10/10 def would recommend. Very good quality! Look forward to seeing how long it lasts
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By Princess Platt
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I love this unit very soft and amazing oh my this is a must have trust me and thank me later! I'm so happy with this money spent for this I'm a happy costumer
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By Caprice Montgomery
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This hair is amazing. I went on vacation,but two weeks later and this hair is still bouncy and looks like I just got it installed. I will definitely be purchasing again.
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By Chanelle love
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I was amazing to receive this product, it is really good value for money! The lace is good, the hair is soft and shiny, and the length is correct. I absolutely love this wig! It does not come off and tangles! I definitely recommend it.
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By Harrod
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GOOD nice soft hair !! I love the curly pattern and how long the hair was . The lace is pretty good. The vendor was so nice they kept me updated with my order ! Their the best!!!! i’ll definitely will shop with them again !
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By Mont
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When i tell you this is the nicest straight hair i even got! Wig was ordered on Tuesday for to me Friday. I mean i didn't even communicate with the seller because everything happened so fast. But back to the quality of this wig. It's supper full and nice. I will order from this vendor ONLY! Buy it and thank me later
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By Jailyn Williams
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Hair is very soft and nice, love it! Super soft hair! The communication was very good and kind! The vendor wars very interested to satisfy my purchase. Thank u again. I’ll come back!!!
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By Tiffany Martin
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It's really beautiful. I like the way lace matches my skin. The straight hair is very beautiful. I definitely don't regret my purchase..
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By ENITHIA
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Amazing…. True to length and it was very soft. The lace was really nice and also the hair did not shed. Shipping came pretty fast less than a week. Definitely will shop again.. this will be my go to :)
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By Shanice Mitchell
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was pleasantly surprised by this unit. The price is pretty reasonable and the texture is bomb. The unit did come pre-plucked but I did a little customizing of my own. The lace is in my opinion one of the best things about the unit. I did have slight shedding but nothing to major.
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By Erica Allen
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Absolutely love this hair. Silky smooth hair, lace is thin & came with black elastic band. One of my favourite wigs. I would recommend this hair.
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By lakaylah mason
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The hair is beautiful and so soft and is true to length I ordered a 24 inch , it's very thick I got a 180 density 10/10 would recommend buying this wig
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By Kiyara Bracy
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Lovely hair, very soft and true to the description on the page. I am loving the way the hair feels. The customer care was fantastic and hair arrived early. I will be purchasing more from this seller.
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By Gabrielle Norton
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this wig is very nice and the lace is very good. this store also has great costumer service communication was amazing . shipped fast.
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By Yolanda Jones
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This wig is bomb!! I love how soft the hair is and I like how the wig was constructed. It’s true to length, natural looking and all. It’s beautiful and I get so many compliments from it! I definitely will buy again. I have been wearing this unit for two weeks and I love it. It does not shed. This is worth a try.
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By Alayasia McCoy
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I like this hair. It is very soft and the length is accurate. I have 28 inches and it is beautiful. I received my hair 6 days after placing the order.
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By gfgdhd
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Hair is amazing! Love the hair. True to length.Would recommend and buy again! Really soft and doesn't have a smell and they had great customer service!!
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By shabria clifford
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The hair was very soft & it was true to size ! shipping was also very fast & the seller communicated with me with patience
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By Gittens Antoinette
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This Hair is so beautiful. Love it!! No shedding. Shipping was very fast. The wig is so full and pretty. And I had the best seller who kept me updated throughout. I will order again!!
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By Haley Tamia
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I very satisfied with the hair and it came on time 1 week, curl it. l am so happy ❤️and l Will order with this seller again l recommend this seller and the store
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By Charlotte morgan
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wow this hair is very beautiful and nice, I recommend just like the pictures and the seller is a nice person. I will order again!! Thank you wiggins hair !!!
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By Patricia Ezewanyi
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I love this hair honestly the best hair I have got.it came so fast days before delivery date.and this hair is better than I expected for the price I paid. I'll buy again!
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By Imani Ross
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Shipping was AMAZING, it came way before expected i think 2-3 days. the hair is so soft and flowy. The lace is thin and easy to lay, will be ordering again!
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By WARE
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Wig came very fast. The seller communicated with me well and was so nice. Hair is extremely soft and exactly what I imagined. Going to order another ASAP!!!!
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By aley Tamia
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im still in love with this hair!!!its extremely soft and very silky,you may need to go in and do additional plucking but it was worth it.I dont even need to straighten it every morning, all i do is brush it and it is BONE straight. Will definitely recommend
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
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Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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Q The wigs are usually a little too big, is there a way to make it smaller ?
A By *****
Dear, you can adjust the elastic band inside the wig. If it still doesn’t work, you can contact us to see if the small size is suitable, or we can customize your cap size exclusively~
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Q Hi what color is this unit?
A By *****
It's color #1B natural black.
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Q Do it come in a side part
A By *****
Yes, it can come in a side part.
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Q I am plus size and have a bigger head size. How will I know if the wig will fit my head?
A By *****
They can make it in large cap size(23.5inch). Contact with Wiggins Hair service to ask more details.
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Q Is this a Bone straight hair?
A By *****
This is straight hair. If you want bone straight hair, Wiggins hair can also customize it. Please contact their customer service for more details.
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Q do they bcome prebleached and preplucked?
A By *****
All of their wigs are pre-plucked and they do bleaching also. About the bleach knots, their hair is slightly bleached.
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