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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (327)All
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By Ashley Anderson
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This hair is soooo soft and silky. Nice natural density. Pre-plucked so it was easy to style. Lace is thin. It doesn’t need much bleaching so I didn’t but if you did it’ll be melted down! Definitely worth it for the price.
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By Tiffany Martin
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The straight wig is very beautiful!Nice quality hair. Feels soft. I'm wearinginch. It's full and the hair is easy to style. The shipping was super fast. I got the hair in a few days and I love it!
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By Melissa Gordon
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Hands down one of the best units I have purchased on website! I am literally writing this review and going to buy another unit. I love this hair there are some fly always but nothing that oil or serum won’t fix good price good beginner wig!!
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By Fallyn Nichols
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I AM OBSESSED!! LOVE THIS HAIR!!! it is exactly as described. Amazing texture, no shedding with long time installation. The hair is very easy to maintain.The customer service was amazing . The hair is true to length and density!!!. Also very soft and silky, will definitely be purchasing again so in love with it!!!! Thanks for an amazing shopping experience.
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By Kellyann Semple
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This beautiful hair unit is definitely a must have. I absolutely love this wig!
The shipping was very quick, the seller communicated well and was friendly.
I received the hair and it was very well packaged in a satin pouch and it even came with small gifts inside.
My favorite part is the HD lace! It is very transparent before you even pluck it or customize it.
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By Gabrielle Norton
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I love this hair.I washed it and wear it twice already. it worth it trust me. I trust this seller she always message me to give me updated on my order. I will definitely order from them again.
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By Carmen Burgin
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This hair is amazing! I love it!! First off it’s beautiful hair, 26 inches is just right for me There is no shedding . Will buy from this seller again. this was a great buy!!
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By Nyree Morrison
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This wig is so soft and full. It’s definitely worth the money. The shipping was fast and the price is very reasonable. I love the presentation and the bag can be used to store the wig.This wig is top quality and worth the money.
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By Chanelle love
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Let me tell you. When I first bought this wig I was scared . I usually make my own wigs so this is my first pre made wig. I love this wig!!!!! The lace is thin and it was so easy for melt, the hair is super thick. I 10/10 recommend!!!
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By Keezy
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The hair is amazing!!! The wig cap is to big for my hair but other that it’s a good purchase!!
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By quania
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I’m extremely impressed from this vendor took longer than I expected but it was worth the wait VERY PLEASED...will be buying more.
1
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By Lanea George
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I definitely recommend this wig. The length I got was 28inch which is true to length. I must say shipping was fast. I will order from here again! Recommend.
2
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By Roxanne Eugene
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The hair arrived really quickly,they kept on touch throughout the delivery process. The hair is in amazing condition and does not have a weird smell to it.This wig is beautiful and the length is true to size,definitely recommend if you’re looking for a straight wig!
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By Jennifer
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Soft hair and true to length! So beautiful. Will definitely order again and again. Seller was amazing and helped me so much during order. Very happy with my hair.
1
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By Briana Noel
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The wig came quickly, within 7 days. Communication with the seller really liked it, very nice and pleasant, answered all my questions with patience. The hair to the touch is very soft and pleasant, it feels like real. Thank you.
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By Platt
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The hair is soft asf lol and It's overall great wig it's came so fast communication was amazing very good hair I recommend you would not be disappointed
1
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By Stephanie Nwosu
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It is a very versatile wig!! Enough parting space in the lace to to middle and side part. It came very quick also!!! Took less than 5 days. Will buy again. Definitely a decent price hair for the length
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By Tonya Anderson
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The best vendor , hair is always thick and the correct length , I got 24 inches. Sellers communication is good and shipping is really fast. I really recommend .
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By Kayla Blount
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I always buy from this store the shipping is extremely fast the sell is very nice and my hair wow I love love it its super super soft n true to length
2
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By Montgo
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Hair is very soft, no smell. I ordered a 5*5 30” 200 density , it is true to length and full. This review is not a lie it’s the 2nd time i’ve ordered from them. The seller communicates perfectly and the hair came in a week. Will be ordering again!
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By Odoem
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I love the wig so much, it came 5 days before the date as well. Very soft hair, I don’t know what to smell for but I didn’t smell anything. I will post pictures once I get it installed for my birthday… it came with a wig cap, an elastic band
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By Mont
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When i tell you this is the nicest straight hair i even got! Wig was ordered on Tuesday for to me Friday. I mean i didn't even communicate with the seller because everything happened so fast. But back to the quality of this wig. It's supper full and nice. I will order from this vendor ONLY! Buy it and thank me later
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By Jailyn Williams
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Hair is very soft and nice, love it! Super soft hair! The communication was very good and kind! The vendor wars very interested to satisfy my purchase. Thank u again. I’ll come back!!!
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By Tiffany Martin
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It's really beautiful. I like the way lace matches my skin. The straight hair is very beautiful. I definitely don't regret my purchase..
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By ENITHIA
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Amazing…. True to length and it was very soft. The lace was really nice and also the hair did not shed. Shipping came pretty fast less than a week. Definitely will shop again.. this will be my go to :)
1
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By Shanice Mitchell
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was pleasantly surprised by this unit. The price is pretty reasonable and the texture is bomb. The unit did come pre-plucked but I did a little customizing of my own. The lace is in my opinion one of the best things about the unit. I did have slight shedding but nothing to major.
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By Erica Allen
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Absolutely love this hair. Silky smooth hair, lace is thin & came with black elastic band. One of my favourite wigs. I would recommend this hair.
1
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By lakaylah mason
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The hair is beautiful and so soft and is true to length I ordered a 24 inch , it's very thick I got a 180 density 10/10 would recommend buying this wig
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By Kiyara Bracy
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Lovely hair, very soft and true to the description on the page. I am loving the way the hair feels. The customer care was fantastic and hair arrived early. I will be purchasing more from this seller.
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By Gabrielle Norton
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this wig is very nice and the lace is very good. this store also has great costumer service communication was amazing . shipped fast.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q The wigs are usually a little too big, is there a way to make it smaller ?
A By *****
Dear, you can adjust the elastic band inside the wig. If it still doesn’t work, you can contact us to see if the small size is suitable, or we can customize your cap size exclusively~
21
Q Hi what color is this unit?
A By *****
It's color #1B natural black.
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Q Do it come in a side part
A By *****
Yes, it can come in a side part.
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Q I am plus size and have a bigger head size. How will I know if the wig will fit my head?
A By *****
They can make it in large cap size(23.5inch). Contact with Wiggins Hair service to ask more details.
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Q Is this a Bone straight hair?
A By *****
This is straight hair. If you want bone straight hair, Wiggins hair can also customize it. Please contact their customer service for more details.
0
Q do they bcome prebleached and preplucked?
A By *****
All of their wigs are pre-plucked and they do bleaching also. About the bleach knots, their hair is slightly bleached.
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