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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (327)All
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By Tiffany Martin
Verified -
The straight wig is very beautiful!Nice quality hair. Feels soft. I'm wearinginch. It's full and the hair is easy to style. The shipping was super fast. I got the hair in a few days and I love it!
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By Melissa Gordon
Verified -
Hands down one of the best units I have purchased on website! I am literally writing this review and going to buy another unit. I love this hair there are some fly always but nothing that oil or serum won’t fix good price good beginner wig!!
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By Shaniya Phillips
Verified -
This hair is really good. It’s soft, true to length and straightens well. Minimal shedding and tangling. I bleached the knots and plucked it a little. I could’ve customized it a little better but I’m not a professional. I definitely recommend this wig and will be ordering again.
1
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By Fallyn Nichols
Verified -
I AM OBSESSED!! LOVE THIS HAIR!!! it is exactly as described. Amazing texture, no shedding with long time installation. The hair is very easy to maintain.The customer service was amazing . The hair is true to length and density!!!. Also very soft and silky, will definitely be purchasing again so in love with it!!!! Thanks for an amazing shopping experience.
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By Kellyann Semple
Verified -
This beautiful hair unit is definitely a must have. I absolutely love this wig!
The shipping was very quick, the seller communicated well and was friendly.
I received the hair and it was very well packaged in a satin pouch and it even came with small gifts inside.
My favorite part is the HD lace! It is very transparent before you even pluck it or customize it.
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By Carmen Burgin
Verified -
This hair is amazing! I love it!! First off it’s beautiful hair, 26 inches is just right for me There is no shedding . Will buy from this seller again. this was a great buy!!
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By Nyree Morrison
Verified -
This wig is so soft and full. It’s definitely worth the money. The shipping was fast and the price is very reasonable. I love the presentation and the bag can be used to store the wig.This wig is top quality and worth the money.
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By Shavonna Bias
Verified -
I received my hair today, the hair looks sooo good I can't wait to install... Hair is really soft no tangling no shedding transparent lace. It comes pre-plucked, plus the customer service is great ! Overall i'm very satisfied
1
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By Chanelle love
Verified -
Let me tell you. When I first bought this wig I was scared . I usually make my own wigs so this is my first pre made wig. I love this wig!!!!! The lace is thin and it was so easy for melt, the hair is super thick. I 10/10 recommend!!!
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By Keezy
Verified -
The hair is amazing!!! The wig cap is to big for my hair but other that it’s a good purchase!!
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By Tiffany Martin
Verified -
The straight wig is very beautiful!Nice quality hair. Feels soft. I'm wearinginch. It's full and the hair is easy to style. The shipping was super fast. I got the hair in a few days and I love it!
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By Melissa Gordon
Verified -
Hands down one of the best units I have purchased on website! I am literally writing this review and going to buy another unit. I love this hair there are some fly always but nothing that oil or serum won’t fix good price good beginner wig!!
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By Shaniya Phillips
Verified -
This hair is really good. It’s soft, true to length and straightens well. Minimal shedding and tangling. I bleached the knots and plucked it a little. I could’ve customized it a little better but I’m not a professional. I definitely recommend this wig and will be ordering again.
1
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By Fallyn Nichols
Verified -
I AM OBSESSED!! LOVE THIS HAIR!!! it is exactly as described. Amazing texture, no shedding with long time installation. The hair is very easy to maintain.The customer service was amazing . The hair is true to length and density!!!. Also very soft and silky, will definitely be purchasing again so in love with it!!!! Thanks for an amazing shopping experience.
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By Kellyann Semple
Verified -
This beautiful hair unit is definitely a must have. I absolutely love this wig!
The shipping was very quick, the seller communicated well and was friendly.
I received the hair and it was very well packaged in a satin pouch and it even came with small gifts inside.
My favorite part is the HD lace! It is very transparent before you even pluck it or customize it.
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By Carmen Burgin
Verified -
This hair is amazing! I love it!! First off it’s beautiful hair, 26 inches is just right for me There is no shedding . Will buy from this seller again. this was a great buy!!
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By Nyree Morrison
Verified -
This wig is so soft and full. It’s definitely worth the money. The shipping was fast and the price is very reasonable. I love the presentation and the bag can be used to store the wig.This wig is top quality and worth the money.
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By Shavonna Bias
Verified -
I received my hair today, the hair looks sooo good I can't wait to install... Hair is really soft no tangling no shedding transparent lace. It comes pre-plucked, plus the customer service is great ! Overall i'm very satisfied
1
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By Chanelle love
Verified -
Let me tell you. When I first bought this wig I was scared . I usually make my own wigs so this is my first pre made wig. I love this wig!!!!! The lace is thin and it was so easy for melt, the hair is super thick. I 10/10 recommend!!!
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By Keezy
Verified -
The hair is amazing!!! The wig cap is to big for my hair but other that it’s a good purchase!!
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By Tiffany Martin
Verified -
The straight wig is very beautiful!Nice quality hair. Feels soft. I'm wearinginch. It's full and the hair is easy to style. The shipping was super fast. I got the hair in a few days and I love it!
-
By Melissa Gordon
Verified -
Hands down one of the best units I have purchased on website! I am literally writing this review and going to buy another unit. I love this hair there are some fly always but nothing that oil or serum won’t fix good price good beginner wig!!
-
By Shaniya Phillips
Verified -
This hair is really good. It’s soft, true to length and straightens well. Minimal shedding and tangling. I bleached the knots and plucked it a little. I could’ve customized it a little better but I’m not a professional. I definitely recommend this wig and will be ordering again.
1
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By Fallyn Nichols
Verified -
I AM OBSESSED!! LOVE THIS HAIR!!! it is exactly as described. Amazing texture, no shedding with long time installation. The hair is very easy to maintain.The customer service was amazing . The hair is true to length and density!!!. Also very soft and silky, will definitely be purchasing again so in love with it!!!! Thanks for an amazing shopping experience.
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By Kellyann Semple
Verified -
This beautiful hair unit is definitely a must have. I absolutely love this wig!
The shipping was very quick, the seller communicated well and was friendly.
I received the hair and it was very well packaged in a satin pouch and it even came with small gifts inside.
My favorite part is the HD lace! It is very transparent before you even pluck it or customize it.
-
By Carmen Burgin
Verified -
This hair is amazing! I love it!! First off it’s beautiful hair, 26 inches is just right for me There is no shedding . Will buy from this seller again. this was a great buy!!
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By Nyree Morrison
Verified -
This wig is so soft and full. It’s definitely worth the money. The shipping was fast and the price is very reasonable. I love the presentation and the bag can be used to store the wig.This wig is top quality and worth the money.
-
By Shavonna Bias
Verified -
I received my hair today, the hair looks sooo good I can't wait to install... Hair is really soft no tangling no shedding transparent lace. It comes pre-plucked, plus the customer service is great ! Overall i'm very satisfied
1
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By Chanelle love
Verified -
Let me tell you. When I first bought this wig I was scared . I usually make my own wigs so this is my first pre made wig. I love this wig!!!!! The lace is thin and it was so easy for melt, the hair is super thick. I 10/10 recommend!!!
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By Keezy
Verified -
The hair is amazing!!! The wig cap is to big for my hair but other that it’s a good purchase!!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q The wigs are usually a little too big, is there a way to make it smaller ?
A By *****
Dear, you can adjust the elastic band inside the wig. If it still doesn’t work, you can contact us to see if the small size is suitable, or we can customize your cap size exclusively~
21
Q Hi what color is this unit?
A By *****
It's color #1B natural black.
1
Q Do it come in a side part
A By *****
Yes, it can come in a side part.
1
Q I am plus size and have a bigger head size. How will I know if the wig will fit my head?
A By *****
They can make it in large cap size(23.5inch). Contact with Wiggins Hair service to ask more details.
0
Q Is this a Bone straight hair?
A By *****
This is straight hair. If you want bone straight hair, Wiggins hair can also customize it. Please contact their customer service for more details.
0
Q do they bcome prebleached and preplucked?
A By *****
All of their wigs are pre-plucked and they do bleaching also. About the bleach knots, their hair is slightly bleached.
0
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