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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (68)All
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By Anneka Smith
Verified -
The shipping was incredible and they kept me updated the whole time. The hair was very soft and silky. True to length when stretched. Even came with a wig cap and acceptable lashes.
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By Gracie Amoah
Verified -
Love this hair. Purchased several times. No shedding. The seller was extremely nice and a great communicator. Would purchase again.
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By Jarielle Walton
Verified -
First time ordering and the hair feels super soft! True to length, the best seller, Thanks for the gifts as well!!
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By Donise White
Verified -
Communication was great, my order came really fast, probably the fastest I've ever received my hair. Haven't installed it yet but it's very soft and the curl pattern is beautiful. The price was also great and so far I'm super pleased with the quality of the hair. Thanks again for the quick transaction!
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By Alexis Henderson
Verified -
I waited a week after install to leave a review because the hair will seem like excellent quality when you first get it people!!! So it's been a week since i made my wig. The hair has a slight smell, nothing major. Minor shedding while co-washing. i would def recommend vender and buy again.
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By Allison
Verified -
Good quality hair, true to length and density. I’m very satisfied with my unit. I love this hair..It came so fast..i ordered it on Thursday and got by Tuesday..The communication with Mary was excellent!! She deserves 5 stars..will order again!
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By Diamond Hughes
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I have not installed it yet but I co washed it and it is even more prettier than before I washed it I will be getting it installed next month for my trip..but so far I love the hair and I will be ordering again very soon and I have recommend you guys to my clients and five of my clients have already ordered..
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By Katicet Frederique
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The item shipped very quickly. I was able to receive hair in the same week. Very good customer service, and they even went as far as texting me to make sure that the order came in and I liked the quality of the hair. I have not installed yet, but I was referred to order from this vendor. One of the best customer service i have ever experienced online.
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By Anneka Smith
Verified -
The shipping was incredible and they kept me updated the whole time. The hair was very soft and silky. True to length when stretched. Even came with a wig cap and acceptable lashes.
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By Gracie Amoah
Verified -
Love this hair. Purchased several times. No shedding. The seller was extremely nice and a great communicator. Would purchase again.
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By Jarielle Walton
Verified -
First time ordering and the hair feels super soft! True to length, the best seller, Thanks for the gifts as well!!
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By Donise White
Verified -
Communication was great, my order came really fast, probably the fastest I've ever received my hair. Haven't installed it yet but it's very soft and the curl pattern is beautiful. The price was also great and so far I'm super pleased with the quality of the hair. Thanks again for the quick transaction!
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By Alexis Henderson
Verified -
I waited a week after install to leave a review because the hair will seem like excellent quality when you first get it people!!! So it's been a week since i made my wig. The hair has a slight smell, nothing major. Minor shedding while co-washing. i would def recommend vender and buy again.
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By Allison
Verified -
Good quality hair, true to length and density. I’m very satisfied with my unit. I love this hair..It came so fast..i ordered it on Thursday and got by Tuesday..The communication with Mary was excellent!! She deserves 5 stars..will order again!
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By Diamond Hughes
Verified -
I have not installed it yet but I co washed it and it is even more prettier than before I washed it I will be getting it installed next month for my trip..but so far I love the hair and I will be ordering again very soon and I have recommend you guys to my clients and five of my clients have already ordered..
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By Katicet Frederique
Verified -
The item shipped very quickly. I was able to receive hair in the same week. Very good customer service, and they even went as far as texting me to make sure that the order came in and I liked the quality of the hair. I have not installed yet, but I was referred to order from this vendor. One of the best customer service i have ever experienced online.
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By Queen Turner
Verified -
hair took one weeks to come or less. Human hair inded. it came exactly as described. Also came with hair care instructions, which is perfect because I am gifting this hair to someone for birthday who doesn't know much about caring for this bundles.
2
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By Heather Harris
Verified -
I received this hair! This surprised me! The hair is dense, soft and shiny, so far, there is no shedding. The length is true, the goods arrive within a week, the seller communicates very well, I have been updating, will definitely recommend, and will definitely buy again!
2
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By Dina Easse
Verified -
As beautiful as in the picture. So light on my head, it feels like I am not wearing anything. Beautiful curls and oooh so soft. This hair is amazing! Great quality .I'm so happy with order, will be buying again soon!
4
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By Mbalou Diaoune
Verified -
Amazing customer service - 10/10 would recommend!!! get the hair in time ,i cant believe the shipping so fast, Hair arrived well packaged no smell and was deffo what i ordered. Hair is beautiful and has good quality and density.
3
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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