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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By BB
Verified -
I love the quality I also must make it known I had an order wirhba small cap size and it fits perfectly!! I will bleach the knots but in all honesty I won't have to pluck the hairline ! It's PERFECT! I will be buying another in a longer length for sure!this is perfect for a beginner or a well seasoned pro!
3
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By Yaddel Ezeribe
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This 22inch was l absolutely stunning. I did a half up half down look with this beautiful hair. Quick delivery and incredible quality hair at the cost. No shed or Tangle. Curls hold well. Extremely delicate hair. Everybody praise me on my hair.
3
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By Akilah Milo
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The wig is really full, definitely giving true to length & density. The hair is so soft the lace is transparent. The seller was so nice, great with communication
3
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By Kerby Fortune
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Good girls looking for a real US comment read: So already I took a 30 inch 200 density 13x4. Delivery: 4 days in US with USPS. Deliverer very responsive to messages. It's my second order at home and I'm not disappointed at all. That's why I recommended. The length is respected, the quality is top. Once customized I would put other pictures of the wig. So do not hesitate!!
3
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By Makalah
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I ordered the 30 inch 250% density 13x4 HD frontal wig. Came true to length and the lace was excellent and melted greatly. This is my second time ordering from this company and I will definitely continue to order again and again.
3
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By sharon knight
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The hair came in 4 days after I ordered. Super fast delivery. The hair is real hair and soft.The density is accurate and the curls are nice. The lace is pretty and transparent.Because the price is good and the hair is beautiful. Plus I've ordered from them before and the hair from this store is really good, highly recommend!
3
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By Farida Alkhaaliq
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This wig is bomb af!!! Shipping was fast I got the wig in 5 days. It’s soft and the curls look SO natural. The lace melts really well. Over all great quality wig. Will definitely buy from them again!!
3
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By Fatima mumin
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Beautiful hair! This hair came in 5days, there is no bad smell. The hair is soft and true to length.I absolutely love this hair & will definitely purchase again!
3
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By Queenie Udumukwu
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I received my wig in less than the time frame that was given. It’s soft, no shedding and very manageable. The seller was very helpful and professional. I’ll definitely be ordering from them again soon. You can’t go wrong with ordering from this company with their hair.
3
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By Vimbayi Omotayo
Verified -
I liked everything about this wig. The texture is great, it doesn’t have a bad odor, it is supper soft and it is BEAUTIFUL and it doesn’t shed. I will definitely buy another of this exact wig as a backup when it’s wash time for this one.It’s a great buy and the volume is wonderful. THIS IS A GOOD BUY.
3
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By sharon knight
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The hair came in 4 days after I ordered. Super fast delivery. The hair is real hair and soft.The density is accurate and the curls are nice. The lace is pretty and transparent.Because the price is good and the hair is beautiful. Plus I've ordered from them before and the hair from this store is really good, highly recommend!
3
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By Farida Alkhaaliq
Verified -
This wig is bomb af!!! Shipping was fast I got the wig in 5 days. It’s soft and the curls look SO natural. The lace melts really well. Over all great quality wig. Will definitely buy from them again!!
3
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By Naomi Mburu
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Reallll review yall ! hair is AMAZING! the shipping was fast as well . ordered it monday, received it friday! fastest shipping i’ve ever experienced! hair is soft & the curl pattern is bomb. bleaching the knots turned out PERFECT & the lace was great! i’ll definitely recommend AGAIN!
2
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By Rrahgel Merritt
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Great customer service! They always kept you updated all the way via email. And the hair is absolutely gorgeous it’s nice and soft. lovely hair. Will definitely be ordering from them again
1
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By Nancy Jean-Pierre
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This product is very nice I'm a hairstylist. it's very nice and is good quality.I’ll definitely be shopping again!
2
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By Margaret Ogugua Ogugua
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the hair was shipped quickly.the seller contacted me daily and gave updates on the shipment.she answered every question I had customer service was amazing.the hair has noooo smell.
2
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By Robin Carter
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Full, soft, exactly what i was expecting to get.I love this hair!The length is 100% real. Lace is good and perfect. It suits my skin. The shipping was timely and came even a little bit before the 7 day mark. I am satisfied with the purchase!
1
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By Vanessa Beaubrun
Verified -
I ordered a wig from this company, about a week ago. The wig arrived in a timely manner only took a few days to come which was a plus! The wig had no shedding after installing, one of the best things I can say about the wig was the density and true to length. The wig was very thick and easy to install. Thank you and I will be using this vendor again to purchase several wigs from them.
1
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By Lisa Charles
Verified -
Hair is as discribed .I loved the wig it was so soft and fluffy with very little to no shedding. I definitely recommend! Seller was extremely good at contacting and keeping in touch with me !
4
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By Sinead Simpson
Verified -
The hair matches the description. Beautiful hair! The hair doesn't fall off at all. The communication with the seller was very good. I did not hesitate to recommend the seller. Because the length of hair is accurate, the density is thick, and there is no unpleasant smell.I'm glad to have such good hair. I definitely recommend it.
2
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By Sherion Medlin
Verified -
The hair is beautiful and doesn’t have a bad smell to it . I loved that it came with a wig cap . I haven’t applied the wig yet but the maintenance is an overall 10/10. I’ll post pictures when I install
1
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By Sinead Simpson
Verified -
I must say, this hair is soft, pretty, and has no smell at all,This wig is amazing!! Its a lovely wig. Its curly and when wet WOOOO CHILE! I doesnt shed,this is a great first wig
1
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By Cassondra Thompson
Verified -
The hair was very soft and full. It’s absolutely gorgeous. Communication with the seller was also a 10/10. I highly recommend this hair!! ☺️ (Real Review!)
1
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By Deidra Brown
Verified -
Im very glad with my purchase.Very friendly seller, Communication was amazing, And my hair came within 5 days which is super fast!! The hair is soooo mf soft and pretty. I would absolutely recommend this hair!
1
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By Tahnee Darby
Verified -
This hair is soo freaking soft and pretty! It doesn’t have a weird smell and the lace is fantastic. I also love the gifts that they put the wig in ❤️❤️ I normally shop with a different company but this only hasn’t failed me yet
2
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By Aliyah Tucker
Verified -
The hair is super soft and beautiful, the curly shape looks good, and it has been a week since I put on the wig, and the curls still look good. Don't hesitate, you won't regret your order
2
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By Aleisha Wilmot
Verified -
Love this hair!! minimal shedding! No tangles! I use the leave in conditioner & the curls give everything they supposed to give! Beautiful hair! Will buy again for my client, since I’ve gotten a lot of compliments
1
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By Sinead Simpson
Verified -
Hair came fast!! 5 days! The hair is full , soft and definitely true to length!Definitely recommend buying this hair!And the lace bleached pretty good!
1
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By LaKeidra Howell
Verified -
Hair quality is beautiful. Soft, no shedding. Easy to install, good density yet feels light and natural on my head. Will be purchasing longer length to add to my collection!
1
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By Meachelle Heard
Verified -
I can honestly say this is the best wig I've gotten in a very long time. first of it was shipped super fast and excellent communication from the company. The curls are sooo beautiful and true to length. I've gotten soo many compliments. LADIES DON'T HESITATE GET IT Thank you, I will Definitely be ordering again!
14
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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