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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By Lisa Charles
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Hair is as discribed .I loved the wig it was so soft and fluffy with very little to no shedding. I definitely recommend! Seller was extremely good at contacting and keeping in touch with me !
4
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By Alayasia McCoy
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This wig is great. It’s doesn’t have a smell or excessive she . When you you wet the hair the curls come back instantly and it even straighteners well for wand curls
4
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By Mirna Colon
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Hair arrived in 5 days and shipping was fast. I was pleasantly surprised to receive it. It is very soft and carefully selected. Length is 100% real. The lace is great, the lace is perfect and it suits my skin perfectly.
4
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By Kacie Kirkwood
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There is nothing to say about this wig.. great! Very full, no smell, fast delivery, really good hair. I will definitely buy it again! ! will update more pictures
4
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By tiffany
Verified -
Zero shedding and very good thick-quality hair. Shipping was fast.Looks as described. The hair is nice!!!!!
3
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By Celine
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Absolutely love the hair, very small knots, preplucked hairline, also love the length. And the lace really give scalp!!! Also came with a pair of lashes, wig cap, brush. Will definitely order from this company again.
3
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By Sherly
Verified -
It’s so thick, full and true to the length. It has no smell, it smells nice actually, they gave me a wig cap, free lashes, silk bonnet. Seller stayed in contact the whole time.Really love thhis gift too!
3
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By Tobi
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Really good lace & small knots. I bought hd 13x4, i want to do more styles. the shipping is fast, just the delivery guy did not call me, but wiggins always good, and the communication from the seller was amazing, made sure to keep in contact with me to make sure i received my wig and if i like the wig. will order again!
3
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By Boudra
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The communication was excellent ! The hair came in 4 days and it’s the best grade of hair I ever had. Overall experience was 10/10. I will definitely be ordering from them again !!
3
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By Christine
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First of all the customer service is A+ . They emailed and updated through the entire process. The hair is beautiful soft & silky. No shedding or tangles And no chemical smell. Thank you ! Well worth it
3
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By Gabrielle Fletcher
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Let’s start by saying the shipping was very fast! I unpacking the hair it is very soft! No smell, NO TANGLING, Minimum SHEDDING, I love the hair I will be buying again!
11
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By Tyresha Dean
Verified -
Great hair I’m going to order another one as I’m doing this review.
The hair lasted me almost a year and at least 15 installs on me and others. Super soft and the lace was just perfect. One of the best wigs and I will continue to support
1
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By Escheat Farries
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The wig is soft and true to length. Usually cap sizes aren’t true to size but this cap fits snugly. The knots bleached well and the hair does not shed. Definitely recommend.
4
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By Akilah Milo
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The wig is really full, definitely giving true to length & density. The hair is so soft the lace is transparent. The seller was so nice, great with communication
3
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By Tyresha Dean
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I absolutely love wiggins hair. It's everything that is said about their hair. Soft, extremely natural looking, and it blends in well with my own hair. I love it so much that I purchased another same wig two weeks after receiving my first ! Definitely a customer. Thank you for the free gift!
1
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By Deidra Brown
Verified -
This hair is fire !!!!! It was very easy to pluck knots bleached very well
8
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By Zena Weaver
Verified -
This hair is very beautiful and is also a nice texture! I bleached the knots there was no shedding. The hair doesn’t have a strong smell. I would definitely pluck the hair it has a thick frontal. Overall it’s an amazing wig!
2
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By Kerby Fortune
Verified -
Good girls looking for a real US comment read: So already I took a 30 inch 200 density 13x4. Delivery: 4 days in US with USPS. Deliverer very responsive to messages. It's my second order at home and I'm not disappointed at all. That's why I recommended. The length is respected, the quality is top. Once customized I would put other pictures of the wig. So do not hesitate!!
3
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By Makalah
Verified -
I ordered the 30 inch 250% density 13x4 HD frontal wig. Came true to length and the lace was excellent and melted greatly. This is my second time ordering from this company and I will definitely continue to order again and again.
3
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By Quiana Dunbar
Verified -
It is very good quality, and the lace is invisible. The area is enough large. Easy to maintain. It was soft straight out of the pack. The kntos are slightly bleached and preplucked already with a natural hairline and some baby hair. It won't be shedding or tangling after washing. In shorter words, I am satisfied!
1
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By Kelly Clarke
Verified -
I will definitely buy this hair again, its so soft and its plucked already so i don't have to do much to it. Love it
2
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By sharon knight
Verified -
this is 100% human hair!! I ordered a 200 density, it had no bad smell to the hair, very soft and pretty
9
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By carlencia flakes
Verified -
This hair is beautiful, seller shipped it off quickly arrived in 4 days ! The hair has perfect density and beautiful shine. It is super silky. The pre-plucked baby hair makes it look natural. Very much in love I will be ordering again.
23
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By Amyah Ford
Verified -
it's so full and true to length!! The lace is transparent. The hair is super soft and does not shed or tangle often, I would definitely recommend!! I will be purchasing again
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By Jess Olsen
Verified -
This wig is worth the buy.The wig is great and there are hardly any issues. 5 days shipping delivered, and the texture is soft and feels like natural hair as I have been wearing it for a few weeks. It's also great. I'm planning to get another style as well. Will order here again for wigs.
2
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By Genesis Fraser
Verified -
The pattern is beautiful.No smell of chemical processing. As you can see, the quality of the hat is also very good, so you don't have to worry about the discomfort of wearing it. The hair is really long, even after washing, it will remain wavy. The lace is very beautiful and the area is large, and the knot are small
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By Lauryn Fields
Verified -
Love this wig ! Took 5 days to get!But true to length a Must buy !!
1
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By Mia Lam
Verified -
will definitely be purchasing a wig from the again! great quality and little too no shedding. also true to length! came in about 5days, just in time for christmas! Love ittt!
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By Zipporah
Verified -
I ordered Sunday, and Wiggins processed my hair in less than 24 hours, and had it out for shipping Monday. It took 4 days to get my hair, so I got it in the same week! I am very satisfied with my unit! the hair is soft and top tier quality! Immediately after brushing it out, I seen the extra density I paid for! It’s true to length and worth the price. You can find my review on TikTok @ KariMalo_
I had to put my loved ones & peers on to this company, as I have been shopping with them for years, and I’m never let down. Just a heads up, if you have a small head, email them beforehand so they can customize your unit to fit snug. I will be doing this myself next time, but for now, I’m using the elastic bands inside the unit.
1
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By chameel francis
Verified -
This hair was a surprise my sister had for me, it came quickly and got it in 4 days. I can't wait to open the package, the packaging is flawless, the curls are beautiful, the hair quality is good, no smell, soft to the touch, no tangles and fall out, the day I received the hair I wear it and go out, my friend asked me where it is Bought, they also want to have a perfect wig, I'm really happy, really recommend.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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