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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By House
Verified -
I love this hair. It was worth the price I paid. The hair is silky, less shedding, tangle free, soft, and had no weird smell. The curls bounced back after I washed the hair, applied shampoo, and conditioned it. It feels comfortable in my head. There are inner combs inside the cap to help secure the wig on your head.
5
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By Quineshia
Verified -
The packaging was great! I love the cute little goodies. The wig smells good, no chemical smell at all. It’s full, thick, and the curls are popping. The knots are thin so it’s easy to bleach. It is true to length. Next time I’ll get a long length but it’s better than what you pay for. Go ahead & get it sis.
5
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By Kizzie
Verified -
5 stars indeed , Mary made it her business to reach out to the US warehouse to get my hair to me before my vacation . She keeps in contact with me every step of the way , I am super impressed with Wiggings customer service , the hair was shipped fast & came within 2 days . The hair is beautiful & soft . Can’t wait to order again.
5
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By Mears
Verified -
my package arrived and the hair was beautiful. It’s great quality hair with no shedding. I definitely recommend Wiggins Hair!
5
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By Kelly Clarke
Verified -
I love the hair, its true to lengths; this is your sign to buy this hair, great communication. This my favorite company!! And it came in like 4 days
5
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By Darylynn
Verified -
The wig is very very sweet, I loved it, it does not lose and does not smell weird, I highly recommend it!!
4
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By selina
Verified -
I order this wig, but i really need urgent, lucky helped me a lot, she helps to find other lace size for me, but i truly need what i want, she told the factory to rush the order for me, and she sent me free gifts with the order. Finally i got the hair before the date, it is high quality, and anytime i contact lucky, she will respond me , give me comfort. So nice both the wig and the service!!!
4
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By selina
Verified -
I have to say, It is a really beautiful wig.The hair and the construction is perfect. There was no bad smell, it is hardly sheds and the lace matched my skin well, which is pleasant. This is my first to order here, i really feel lucky i know this company now, I will definitely be odering again.
4
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By Thomas
Verified -
I am happy I ordered this and loved it. The lace is actually 13x4 lace size,actually what I love. This wig is so full & true to length, I was in and out the water and the hair barely shed or tangled. If you need a wig definitely buy this one right here
4
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By Escheat Farries
Verified -
The wig is soft and true to length. Usually cap sizes aren’t true to size but this cap fits snugly. The knots bleached well and the hair does not shed. Definitely recommend.
4
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By Kelly Clarke
Verified -
This is my 3rd time ordered from this vendor! I love this hair. Good quality. Soft. Small amount of shedding! Colors good! Thank you. Will definitely order again.
7
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By brianna jones
Verified -
I am in love with this wig. It came to me faster than I expected. The hair texture is sooooo soft and it was the exact length it suppose to come as. Don’t hesitate when purchasing this Wig. You will be pleased with your purchase.
2
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By LaniqueGenyea Lumpkin
Verified -
I received the hair and it was very good quality! The hair is very soft, shiny and comfortable to touch. I like the curly very much, and the curl remains very long. The lace edge also fits my skin very well. THIS WIG IS WELL WORTH IT!I am very satisfied and strongly recommend you.
16
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By Simone Aiken
Verified -
Hair was delivered a week before the expected delivery date. Communication with the seller was very good. The wig is true to length, very soft no weird smell. Transparent lace, the hair is slightly pre pluck. Good quality hair, curls are nice. I'll definitely be ordering from this seller again
7
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By Ezaya Bracey
Verified -
The hair was extremely gorgeous, the length and quality of hair was good. Little to no shed. Communication with the vendor was exceptional. The hair is easy to maintain and install. The description is also accurate, if you’re looking for a sign to buy this hair - this is your sign. Thank you!
2
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By Carmen Burgin
Verified -
It is so true to size and the texture it's so full . The best wig purchase ever and the wig is worth the price . The seller is friendly and always available for communication would highly recommend no doubts . Also comes with a wig cap. I would recommend the seller 100%
7
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By Oghenekparobo Novughakpo
Verified -
Real Review, I love the wigs from this seller. Second time ordering from this seller. Communication is excellent, wig arrived early. The quality is amazing. Wig came with a gift too and I will order again and again
20
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By Ciara Stewart
Verified -
This hair is beautiful.Hair has no smell, and its length and density are the same. It is very well constructed and the wave pattern is consistent from the top to the ends of the hair. The hair is visibly soft and flows beautifully.If you're looking for a great wig, you deserve it.
2
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By Jeli
Verified -
This hair is amazinnnnnnnnng ‼️
6
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By Kelly Clarke
Verified -
I love the hair, its true to lengths; this is your sign to buy this hair, great communication. This my favorite company!! And it came in like 4 days
5
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By Jasmin Meadows Meadows
Verified -
The Hair Is Absolutely Beautiful I Love It!Wig Was Barely Shedding And The Hd Lace Blended In Amazing With My Skin Would Definitely Consider Ordering.
2
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By Daniesha Harrell
Verified -
Beautiful hair! It's incredibly soft. Super high quality hair here. It's thick and full with no shedding and easily finger combed. Really really nice unit!
2
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By Sonia Jackson Jackson
Verified -
Hair is light,it didn’t come with a smell , and is very true to density and thick. Wig also came with wig cap, and lashes. I also received my wig in 4 days
25
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By Akira Patterson
Verified -
The hair is beautiful, soft and bouncy, the length is correct, no shedding, I washed my hair, dried it, and the curls are fluffy. The seller communicates very well, very efficient, the shipping was really fast, definitely my favorite hair, happy with the purchase
9
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By Odly Blanc
Verified -
It's amazing, it's so soft and airy, and it heats up really well. Perfection, naturalness, is everything I want. The packaging is cute! This is a great wig, especially for the price. I like it ! ! I love the supplier, they also added a surprise to the packaging! will buy again
2
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By Lexas Expose
Verified -
The seller did have great communication skills . I ordered a 24 inch.The wig was awesome, soft, curl pattern was very nice and the hairline was pre-plucked with baby hair. .
2
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By Miscilla Criam
Verified -
I am inlove with this wig ❤️ , the length is what i ordered the texture is very good , pre plucked lace so you don’t have to do much i definitely give it a 10/10 , very much worth the money
17
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By Chanise Ofori atta
Verified -
The hair is beautiful. I love hair would recommend to everyone. Beautifully packaged, no odor. It's really great for the price and curl. This is my first time trying on hair and its a very good experience will buy again.
7
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By Kiara Harris
Verified -
This wig is nothing but the TRUTH! It didnt have a smell, true to length, curl pattern is JUST like the pictures i absolutely love it. AND it came sooner than expected.
15
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By Latia Barnett Walsh
Verified -
This wig is the TRUTHHHH!!! I didn't have to pluck it as much & the lace laid down so perfect. I love how full it is, not much shedding & it's so puffy will be ordering from this vendor again! 1000/10 recommended ❤️
2
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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