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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By ita Burke
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This wig is absolutely beautiful, the hair is freshly washed & air dried in these photos. I love the curls. Sellers was very good at communicating every time I inboxed them. Will be ordering again.
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By Smith
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Let me start by saying this hair is truly amazing. Wig is VERY SOFT No Smell I Love the Curls and Shipping was fast,it is very easy to maintain. The hair is super soft, super cute, Hair looks exactly like the picture it is very soft they sent the exact inches I ordered hair came about 4 days ,It is very soft and manageable.
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By aldwell
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I loveee the hair, it is exactly as described. Amazing texture, no shedding with long time installation. The hair is easy to maintain & keeps the beautiful curls very well. I recommend this hair!
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By Jailyn
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Highly recommend this hair!!! Hair arrived way earlier than expected!! It’s very soft, true to length, and has little to no shedding. I did bleach the knots as well which came out more than perfect!! Thanks wigginshair!!
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By Gaston
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This company never let me down this is my fourth time ordering from this company the customer service is excellent the hair is lit .Definitely recommend if you need good quality hair
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By KILIL
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I just received my hair so far so good my second time buying true to length very soft and thick for 180 density. Beautiful curls overall beautiful wig. I’ll let’ you know the results after a month. Thank you WIGGINS would order again.
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By ACFDBNH
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This wig is amazing,it was so soft ,the lace was thin ,very minimal shedding .It was very easy to install and melted into my skin well.If you're looking to get into wigs this is a great starter one
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By BBVHYFU
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The hair is really soft. It came really fast it was about 5 working days. The communication was great. It looks lovely and natural. I’m so happy with it!!
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By GTHYJ
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I order this wig the ending of last month and it came fast and this is a 26 inch and I love the curls I would recommend and the seller was keeping in touch the whole time
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By QWZSDZ
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I absolutely love this unit! By far the BEST wig I have ever purchased. The hair was soft and easy to install! Minimal to no shedding! Highly recommend !
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By Destiny Wilkinson
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The hair has very nice, no shedding and is super soft... I like this curls so much. The communication was also amazing as well.
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By crystal Resendes
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So I purchase this wig and I love it! The perfect density. It’s a 13x4 lace closure wig. Not to full not to thin just perfect. I can’t wait to install it on my head personally. And the quality is great. You don’t need to pluck it unless you prefer a thinner hairline.Very soft can be styled and cut to adjust to your face type. I totally recommend it. The length is 28”. You would love it too.
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By Jade
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Love the wig this is my second installment barely any shedding and no tangle will be ordering soon in a longer length
1
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By Nnie
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I love the hair!!! Its so soft and it looks awesome!! I also love how fast it got here too.
1
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By Griffin
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This wig has slayed my life!!! I love it. Bouncy curls. It’s an amazing wig and amazing hair. I will be shopping through you guys again.
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By Iesha m.
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This hair is everything!! It’s so soft and manageable. Barely any shedding.. super gorgeous and flowing when wet and dry! Definitely will be purchasing again and again!!
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By Alexis Washington
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Okay so first off I have dreads down my back and I corn rowed my dreads straight back and then sewed them down, the wig fits perfect overall the wig is very cute and great quality.
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By Season
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Shipping was very fast with all this pandemic going. Right when I got the wig out the box, I fell in love with it. the curls pattern when wet is so beautiful. I got so much compliments from this wig
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By Juicey
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From even with the packaging i knew i would just love the wig. The curls are soft and are popping! This style is very trendy and can’t wait to customize!
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By Desiree
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It is absolutely the best quality wig I’ve come across so far. Everyone I come across thinks it’s my real hair. The shedding is very very minimal. Curls are beautiful, and stay intact throughout the whole day.
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By QDRFG
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This hair is AMAZING !! I will most definitely be buying again !! Its true to length ! I love the curl pattern !! Its just perfect !!! when I say FAST shipping I mean FAST shipping !!
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By Rania Abate
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I love the wig. It's amazing the curls look so nice very easy to maintain and high quality. It came with a wig cap and the cute eye lashes. The seller was very good at communicating make sure I like the hair. I really happy with my purchase and will be ordering again!
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By annamaria bell
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I love this wig! The curls are really nice and the hair is very full. It looks really nice,and the parcel came fast & sender communicated very well! I’ll be purchasing again.
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By Myanah Sneed
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This wig is definitely one of my favorites I’ve purchased! The quality is great for the price ! I get compliments every time I go out . 2 weeks later and this wig is still pretty and the lace isn’t thinning at the top like the wigs I usually purchase. I’ve given the link to this hair to about 20 ppl lol would definitely order again :)
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
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