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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By Ebony Irvin
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I got it in 24 inches. This is some of the highest quality hair I’ve bought .it seems that it will last me awhile. I love that it’s strong, doesn’t tangle easily and looks beautiful. Doesn’t tangle barely sheds and for the price?! Yes.
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By Nelina Tchapga
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I am super picky about lace fronts and i felt like i found gold when i found this beautiful quality hair. The hair is so beautiful and the quality is amazing for the price. It is so natural-looking and soft. It has very little shedding. I also love the customer service.
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By Ayana Ellis
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I purchased this hair for my daughter for a wedding she was in she loved it the hair it's soft with no smells it came really quick she recommend this hair and now I wanna purchase one of the wigs
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By Delrene Levy
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I love this hair. I purchased this unit for my birthday and it came on time and was exactly what I wanted, good communication with the seller, and I have no regrets it's quality hair!!! ! I will be shopping again.
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By Tiffany Jones
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Full, soft, beautiful hair! There is little NO shedding, everything was expected with curly hair. The lace was perfect and blended in easily. Even my hairdresser was impressed. Will order again
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By Ashley Tabron
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2nd time buying this wig. I love it. It’s soft, the hair is full, I washed, & used conditioner. I also spray a lil alcohol on it. I got the 26inch. Definitely a great buy for me.
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By Janiece Glover
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I was pleasantly surprised at how fast the unit came considering I was expecting it to arrive later. The hair was very soft and beautiful. The hair is pre-plucked which is great. This makes less work during the customizing process. Other then this, the hair was seems great. I would order from the again
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By Chris Hatzi
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My new favorite wig. I got the 26 inch. I was a bit skeptical but decided to give it a try. Bought another wig from another company but had it returned. This one is the real deal. I love it. Worth every penny.Planning on buying another. Well made with minimal shedding. The hair is soft and manageable. Tangle free and gorgeous waves. What more do you need. Buy it, you won't regret it.
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By Candace Gonder
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the hair was shipped quickly
the seller contacted me daily and gave updates on the shipment
she answered every question I had customer service was amazing
the hair has noooo smell
it's soft to the touch
it's beautifully made
and the sizing was practical
I think I found my 1 true supplier
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By Joy Kemunto
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hair is very beautiful once it was unpackaged. Lace is very much hd and doesn't need bleaching. I tinted my lace with makeup btw... the hair is true to length and really soft with no smell. i will order from here again. Also my order come estimate was about a week! Definitely will be ordering again!
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By jkjsfg
Verified -
It’s giving what’s supposed to be gave 10/10 very much recommend. the seller was very good communication and shipping was very fast.
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By kljk
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This hair is very soft true to length was very easy to bleach the knots I love it seller had very good communication and helped a lot definitely will be buying from them again
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By bvgg
Verified -
This wig is amazing!!! the hair is soft not much shedding and the lace melted effortlessly I LOVE IT.
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By jksnjgkdbsn
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Really happy about the quality of the hair. The density and lengths are true to the description, and the lace is really thin which makes the install look extremely natural.Dont waste your time looking and comparing to see which is better.
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By znjknj
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this was my first time buying and installing a wig. This wig is so good. Shipping was very fast. Didn't have any odd smells and it was very soft to maintain. The seller communicated very well
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By iyuttr
Verified -
The hair I got was very true to length and easy super soft!Would definitely get the hair again. The hair has little to no shedding even after dying! I recommend.
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By sfrtetr
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My second purchase with this company and once again they have amazed me the hair is such great quality and the curls define so well I’m so happy with my order
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By outyjgr
Verified -
Hair is soft and true to length. The lace was thin and melted easily and the hair barely sheds.Seller communication was excellent and made sure I get the shipment faster.I recommend
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By kogfdjsgihjg
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hair came earlier than expected. description is very accurate. second time ordering from seller. will be ordering some more. I love the hair
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By kfghfgj
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The quality of the hair is good. Very soft, The size of the cap suits me very well. I wear it every day when I go out and receive compliments every day. Will order again soon!
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By QDRFG
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This hair is AMAZING !! I will most definitely be buying again !! Its true to length ! I love the curl pattern !! Its just perfect !!! when I say FAST shipping I mean FAST shipping !!
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By Rania Abate
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I love the wig. It's amazing the curls look so nice very easy to maintain and high quality. It came with a wig cap and the cute eye lashes. The seller was very good at communicating make sure I like the hair. I really happy with my purchase and will be ordering again!
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By annamaria bell
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I love this wig! The curls are really nice and the hair is very full. It looks really nice,and the parcel came fast & sender communicated very well! I’ll be purchasing again.
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By Myanah Sneed
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This wig is definitely one of my favorites I’ve purchased! The quality is great for the price ! I get compliments every time I go out . 2 weeks later and this wig is still pretty and the lace isn’t thinning at the top like the wigs I usually purchase. I’ve given the link to this hair to about 20 ppl lol would definitely order again :)
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
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