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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By Mary
Verified -
My friend introduced me there, she bought a loose deep hair before, she told me the quality is good, so i came here, i prefer deep wave, so i choose this one. It is definitely what my friend told me, the hair is high qualiy human virgin hair, and the lace is invisible, can not wait to install!!
7
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By Selina
Verified -
It was a little smell when open the package, but it is ok, i understand cause i am from Switzerland, it take a little longer shipping time. But all the others are good. The hair is soft, very true to length, i love it so much, good things is worth to wait!
7
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By Laurn
Verified -
I received the package with good condition. It is no smell, the hair is soft, i need this wig urgently, Mary helped me a lot, help arrange expedite shipping, just can not wait to wear for my birthday! Almost forget, the lace is perfect, i am so worried because i have dark skin, i am afraid the lace is not good enough.But i receive the wig with better invisible lace, so good.Thanks Wiggins!
7
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By Kelly Clarke
Verified -
This is my 3rd time ordered from this vendor! I love this hair. Good quality. Soft. Small amount of shedding! Colors good! Thank you. Will definitely order again.
7
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By Simone Aiken
Verified -
Hair was delivered a week before the expected delivery date. Communication with the seller was very good. The wig is true to length, very soft no weird smell. Transparent lace, the hair is slightly pre pluck. Good quality hair, curls are nice. I'll definitely be ordering from this seller again
7
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By Carmen Burgin
Verified -
It is so true to size and the texture it's so full . The best wig purchase ever and the wig is worth the price . The seller is friendly and always available for communication would highly recommend no doubts . Also comes with a wig cap. I would recommend the seller 100%
7
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By Valerie JohnLewis
Verified -
Omg this wig is 100% huamn hair wig. The hair was soft, thick and natural looking.Really nice wig for the price! To be honest Im shocked at how good this wig actually is, the hair is full and a great quality, it fits well and the hair bleaches well. Definitely ordering again!
7
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By Chanise Ofori atta
Verified -
The hair is beautiful. I love hair would recommend to everyone. Beautifully packaged, no odor. It's really great for the price and curl. This is my first time trying on hair and its a very good experience will buy again.
7
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By Niani Jackson
Verified -
I thought that was amazing. It was exactly what I had ordered and the quality of the hair was surprisingly very good, no smell, very soft , silky . Quality & Quantity Love, Love how my hair is looking and feeling.Overall the hair is very nice. It's exactly what I was looking for. Will definitely purchase again!
7
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By Lexi
Verified -
I am gonna give a total 5 star for this wig, love the density, love the wavy texture, this wig exudes sophistication and charm, giving me a natural beauty.
6
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By Selina
Verified -
This wig is bomb! Super soft, true to length. What i love most is the texture, it adds a voluminous length,deepth on my hair. My friends all like this one, and they bought the same one as mine. Almost forget, the customer service is excellent, Mary answered lots of questions, i am quite satisfied and happy!
8
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By selina
Verified -
I have to say, It is a really beautiful wig.The hair and the construction is perfect. There was no bad smell, it is hardly sheds and the lace matched my skin well, which is pleasant. This is my first to order here, i really feel lucky i know this company now, I will definitely be odering again.
4
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By Thomas
Verified -
I am happy I ordered this and loved it. The lace is actually 13x4 lace size,actually what I love. This wig is so full & true to length, I was in and out the water and the hair barely shed or tangled. If you need a wig definitely buy this one right here
4
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By Fatou
Verified -
I love shopping for with place! Their wigs are full, soft, and very high quality. Not only do they have amazing customer service, any you have they will have a solution to help you out. You never have to worry about shopping for beautiful wigs. You can shop comfortably knowing your getting your money worth.
2
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By Maissa
Verified -
Communication was amazing, anything you needed to know or questions that you needed answers too they were open to help. Wig is amazing love the fullness and the lace is prefect, can’t wait to reorder.
2
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By Boudra
Verified -
The communication was excellent ! The hair came in 4 days and it’s the best grade of hair I ever had. Overall experience was 10/10. I will definitely be ordering from them again !!
3
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By Christine
Verified -
First of all the customer service is A+ . They emailed and updated through the entire process. The hair is beautiful soft & silky. No shedding or tangles And no chemical smell. Thank you ! Well worth it
3
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By homas
Verified -
I bought this wig for my vacation.the texture of the hair is good I can styled it in any position I want to . Length was true to size & hair is extremely fully which I loved. Curls are very bouncy & minimal shedding.
5
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By Tasia
Verified -
I really love this wig! Very beautiful hair & soft. it came out perfect. No extra shedding! Easy to maintain as well. Truly recommend it.
16
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By House
Verified -
I love this hair. It was worth the price I paid. The hair is silky, less shedding, tangle free, soft, and had no weird smell. The curls bounced back after I washed the hair, applied shampoo, and conditioned it. It feels comfortable in my head. There are inner combs inside the cap to help secure the wig on your head.
5
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By Oghenekparobo Novughakpo
Verified -
Real Review, I love the wigs from this seller. Second time ordering from this seller. Communication is excellent, wig arrived early. The quality is amazing. Wig came with a gift too and I will order again and again
20
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By Jeli
Verified -
This hair is amazinnnnnnnnng ‼️
6
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By Kelly Clarke
Verified -
I love the hair, its true to lengths; this is your sign to buy this hair, great communication. This my favorite company!! And it came in like 4 days
5
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By Gabrielle Fletcher
Verified -
Let’s start by saying the shipping was very fast! I unpacking the hair it is very soft! No smell, NO TANGLING, Minimum SHEDDING, I love the hair I will be buying again!
11
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By Escheat Farries
Verified -
The wig is soft and true to length. Usually cap sizes aren’t true to size but this cap fits snugly. The knots bleached well and the hair does not shed. Definitely recommend.
4
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By Akilah Milo
Verified -
The wig is really full, definitely giving true to length & density. The hair is so soft the lace is transparent. The seller was so nice, great with communication
3
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By Deidra Brown
Verified -
This hair is fire !!!!! It was very easy to pluck knots bleached very well
8
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By Zena Weaver
Verified -
This hair is very beautiful and is also a nice texture! I bleached the knots there was no shedding. The hair doesn’t have a strong smell. I would definitely pluck the hair it has a thick frontal. Overall it’s an amazing wig!
2
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By Kerby Fortune
Verified -
Good girls looking for a real US comment read: So already I took a 30 inch 200 density 13x4. Delivery: 4 days in US with USPS. Deliverer very responsive to messages. It's my second order at home and I'm not disappointed at all. That's why I recommended. The length is respected, the quality is top. Once customized I would put other pictures of the wig. So do not hesitate!!
3
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By Makalah
Verified -
I ordered the 30 inch 250% density 13x4 HD frontal wig. Came true to length and the lace was excellent and melted greatly. This is my second time ordering from this company and I will definitely continue to order again and again.
3
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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