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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By Penny
Verified -
I really love this style !! the curls are always a good match!!! Satisfied with the length the longer the better for me!!! And it's very soft, so happy to receive such good quality hair!
9
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By Akira Patterson
Verified -
The hair is beautiful, soft and bouncy, the length is correct, no shedding, I washed my hair, dried it, and the curls are fluffy. The seller communicates very well, very efficient, the shipping was really fast, definitely my favorite hair, happy with the purchase
9
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By sharon knight
Verified -
this is 100% human hair!! I ordered a 200 density, it had no bad smell to the hair, very soft and pretty
9
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By Jasmine Shaw
Verified -
tbh i was actually very nervous about ordering but it’s actually great hair. True to length (26 inch) and very very full with good quality hair. I’ve had the hair for about a week and little to no shedding so far! soooo I definitely recommend, I might just repurchase after my touch up.
9
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By Stephanie Ahunu
Verified -
I absolutely love this hair wig! It fits well my head and the costumer service was amazing super fast and easy to talk to! The hair feels soft and super great, so real! it was worth the money! Highly recommend.
9
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By Selina
Verified -
This wig is bomb! Super soft, true to length. What i love most is the texture, it adds a voluminous length,deepth on my hair. My friends all like this one, and they bought the same one as mine. Almost forget, the customer service is excellent, Mary answered lots of questions, i am quite satisfied and happy!
8
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By Monai Brown
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The hair is beautiful and very soft! Very good quality. The seller is very sweet and the shipping was very fast! I will definitely order again.
8
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By Deidra Brown
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This hair is fire !!!!! It was very easy to pluck knots bleached very well
8
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By Melina
Verified -
This is my first time to order here, i did not see the option for a small head , i asked Mary, she told me they can customize for me for free, i really appreciate it that! I ordered one before on another website, they needed me pay for extra $5-$10 to customize a cap size. I like wiggins, it fit my head well, i will install and post more pics later!
7
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By Aelina
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So love this unit, it is preplucked, really gives a natural hairline, the customer service is excellent too, i will reorder!!!
7
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By Penny
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I really love this style !! the curls are always a good match!!! Satisfied with the length the longer the better for me!!! And it's very soft, so happy to receive such good quality hair!
9
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By Mary
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I love this texture, it adds instant volume on my hair, and it is sliky soft, i think this texture makes us girls more sexy, what is important, it can change your style immediately, all my friends love it, they're gonna order too!
10
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By Selina
Verified -
I received an email to check me receive the hair, it is so nice, the hair got in good condition. I really love it, it touches so soft, truly human virgin hair, high quality. I have a feeling that i will order again, will come back to show pics after intallment,thanks
2
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By Selina
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My hair has arrived with good condition. This is my birthday gift, i said to Mary when i ordered, she sent me extra birthday gift with the hair. It is preplucked hairline, the lace matches skin well, can not wait to share pics.
10
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By Selina
Verified -
My hair has arrived with good condition. This is my birthday gift, i said to Mary when i ordered, she sent me extra birthday gift with the hair. It is preplucked hairline, the lace matches skin well, can not wait to share pics.
10
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By Kayre
Verified -
My hair has arrived and it was much better than expected. It is silky soft, i washed hair, it is slightly shedding, but it is ok, even our own hair shed sometimes, there is no tangle. And i love the lace, i buy hd lace, it is undetectable, very match to my skin.
5
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By selina
Verified -
My package has arrived, everything looks great, i must say wiggins service is so good, they will help until we receive the package, and they will ask if we got the item, love this service, and the hair is good, i especially love brazilian hair, they have picked for me especially, so nice!
17
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By Mary
Verified -
My friend introduced me there, she bought a loose deep hair before, she told me the quality is good, so i came here, i prefer deep wave, so i choose this one. It is definitely what my friend told me, the hair is high qualiy human virgin hair, and the lace is invisible, can not wait to install!!
7
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By Selina
Verified -
It was a little smell when open the package, but it is ok, i understand cause i am from Switzerland, it take a little longer shipping time. But all the others are good. The hair is soft, very true to length, i love it so much, good things is worth to wait!
7
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By Laurn
Verified -
I received the package with good condition. It is no smell, the hair is soft, i need this wig urgently, Mary helped me a lot, help arrange expedite shipping, just can not wait to wear for my birthday! Almost forget, the lace is perfect, i am so worried because i have dark skin, i am afraid the lace is not good enough.But i receive the wig with better invisible lace, so good.Thanks Wiggins!
7
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By Quineshia
Verified -
The packaging was great! I love the cute little goodies. The wig smells good, no chemical smell at all. It’s full, thick, and the curls are popping. The knots are thin so it’s easy to bleach. It is true to length. Next time I’ll get a long length but it’s better than what you pay for. Go ahead & get it sis.
5
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By Kizzie
Verified -
5 stars indeed , Mary made it her business to reach out to the US warehouse to get my hair to me before my vacation . She keeps in contact with me every step of the way , I am super impressed with Wiggings customer service , the hair was shipped fast & came within 2 days . The hair is beautiful & soft . Can’t wait to order again.
5
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By Mears
Verified -
my package arrived and the hair was beautiful. It’s great quality hair with no shedding. I definitely recommend Wiggins Hair!
5
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By kejuana
Verified -
i love the wig it is exactly what i ordered 10/10 . i will definitely do putting this wig on my tiktok for ppl to get … thank you hot the lovely wig❤️❤️
6
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By Brownlow
Verified -
The hair was very nice and full, true to length, lace was transparent and the curls was really nice the shipping was very fast. I would purchase again I really love this hair.
6
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By Monai Brown
Verified -
The hair is beautiful and very soft! Very good quality. The seller is very sweet and the shipping was very fast! I will definitely order again.
8
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By Kelly Clarke
Verified -
This is my 3rd time ordered from this vendor! I love this hair. Good quality. Soft. Small amount of shedding! Colors good! Thank you. Will definitely order again.
7
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By LaniqueGenyea Lumpkin
Verified -
I received the hair and it was very good quality! The hair is very soft, shiny and comfortable to touch. I like the curly very much, and the curl remains very long. The lace edge also fits my skin very well. THIS WIG IS WELL WORTH IT!I am very satisfied and strongly recommend you.
16
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By Simone Aiken
Verified -
Hair was delivered a week before the expected delivery date. Communication with the seller was very good. The wig is true to length, very soft no weird smell. Transparent lace, the hair is slightly pre pluck. Good quality hair, curls are nice. I'll definitely be ordering from this seller again
7
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By Carmen Burgin
Verified -
It is so true to size and the texture it's so full . The best wig purchase ever and the wig is worth the price . The seller is friendly and always available for communication would highly recommend no doubts . Also comes with a wig cap. I would recommend the seller 100%
7
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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