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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By SFFFG
Verified -
Definitely worth the money. If youI need a sign top get this wig, this is it. I waited a week to post my review. I absolutely love it. Super soft. Wet it and brush it out, does not tangle. I think I'm going to order another
1
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By MKDJF
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This hair is excellent for price! I usually don’t write reviews but this deserved one. The hair is soft minimal shedding doesn’t smell bad. I will be using this vendor again
1
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By POUI
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it's perfect.Beautiful curls, soft hair, very full wig, and no shedding. I will definitely buy another one.
1
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By VFGHH
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At first I wasn’t a fan but once really got into this wig I fell in love. Would like it to be a bit more dense but it’s big and beautiful once you brush it out! It’s so pretty and I’ve gotten so many compliments.
1
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By CVGV
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I love this hair I'm still wearing it!!! It is worth you buying it!! Go on ahead and buy it sis!! Get it right now don't even hesitate!!!! This hair is bomb!!! The hair is soft, it's definitely worth your money!!
1
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By yugtyt
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Omg I’m loving this hair. Seller communicated with me every movement within the shipment. Love it . I will definitely order again. Super, super fast. I will definitely post more pics. Thank you seller
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By WFR
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Honestly they are amazing when it comes to customer service and assurance!! it’s true length, soft asf and don’t let me get started on the texture! This wig is beautiful for the price!Overall I am very much pleased with everything and most of all the assistance!
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By zdrtdy
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I haven’t installed it yet but the hair is very nice and soft and true to length...it has minimal shedding and I can’t wait to install, seller had very good communication as well and kept me up to date on my order
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By opkjhh
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Hair is perfectly beautiful and so soft! It is true to length and communication with the seller was greatll! Hair also shipped very quickly! I will definitely buy again!
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By Ashley Laurent
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Omg I’m so impressed overall really with the shipping,quality of the wig, and communication. They were on point with everything. the hair feels amazing and it doesn’t have a smell and it’s definitely true to length.. I really can’t wait to install.
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By Tya Inniss
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This wig was EVERYTHING. The hair was very soft, the length was perfect, the lace was great and easy to work with and lastly, this hair works great with heat. So far i've flat ironed it, washed it, and even used a hot comb on it and the hair still looks amazing. I highly recommend this hair it comes fast, very affordable, great quality and and it's easy to manipulate and style it how you want.
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By Ciara Stewart
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I am so happy with the hair. The texture is great. The seller is very good with communication. shipping was very fast. I am looking forward to ordering from this seller again. very honest seller.
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By Queenie Udumukwu
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I received my wig in less than the time frame that was given. It’s soft, no shedding and very manageable. The seller was very helpful and professional. I’ll definitely be ordering from them again soon. You can’t go wrong with ordering from this company with their hair.
3
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By Dominique Cassells
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Great Quality hair, and the texture feels amazing. It holds curls very well. No shedding and it worth the money. I have a 26in.
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By Eve
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This hair is amazing !! It’s so soft and leash to manage .. I love the fullness and the lace fits my head perfectly … I have nothing bad to say about this hair … it’s convenient for women who are on the go and just want to wet and go … shipping took a week
2
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By Robyn Pascal
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I would highly recommend this unit. I love it. It is easy to work with, to switch up styles. I have purchased units from this seller since last year, never had a problem item is exactly as advertised. I even received free gifts with my purchase.Thank you to the seller for the excellent product.
1
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By Anulika Njubigbo
Verified -
This wig is true to lenght it doesn't shed....at first I was scared to purchase but I'm glad I did. It's a must have excellent quality.
You won't have no regrets
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By Tarah Paynter Paynter
Verified -
The wig is very cute. It does not shed and the hair is really soft. It also does not tangle. I love the wig honestly. The install was wonderful. this is definitely worth it!!!!
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By Shartella Brown
Verified -
Hair is so soft. And the service was also well they stay with you communicate to when your hair will receive. So you keep up to date of everything. You can make them all questions about the hair, you get on everything a reply on it.
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By Kimani Jenkins
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This wig is everything. It’s super soft, texture is amazing, has bounce, minimum shedding, and I received so many compliments! Go ahead and add it to your cart
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By Malyieka Bangura
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I brought this hair twice because it’s exceptionally perfect ...the texture, length and quality is worth it !! I’ll continue to purchase more of this phenomenal hair !
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By Malyieka Bangura
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I love this hair!!!It's very full,extremely soft.The seller keep in contact through the entire process,I'm very happy with the purchase. Very professional packed and hair quality is amazing.Just perfect.No tangling and no shedding. Looks very natural.
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By Laura Boxley
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I like the softness of it hair and it’s so bouncy I love it It’s really nice I would recommend anyone to buy and you do get it on time it even arrived before the tine they say
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By calisha gaiters Gaiters
Verified -
I would first like to say this is me stepping out of my comfort zone. I usually do straight hair. This is the first time I’ve ever done wave hair and I LOVE IT! This hair is the best and I washed and conditioned it before installation to loosen the curls a little and it worked. I love this so much and was happy with the result.
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By Amber Jerez
Verified -
Hair is soft and beautiful and no smell. Communication was great from the time I ordered.Shipping was fast and on time no delays. My hairstylist said this was her best install with this pattern of hair i will definitely be ordering again!!
2
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By Malyieka Bangura
Verified -
Beautiful hair. Its definitely human hair. True to length.This hair is the best after buying from different vendors this one has the best quality has everyone thinking this is my real hair.
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By Eline Laurin
Verified -
This hair is absolutely amazing 10/10 definitely recommend!! there was no smell or shedding. it’s super soft with an excellent density. And the seller was always and ready to communicate with me at all times. Thankk you Wiggins Hair!
1
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By Valerie Akinsola
Verified -
First of all this company’s customer service is so good! They stayed in contact as they prepared to ship my hair and through its departure. Hair came in a timely matter and soooo gorgeous! I received compliments on it all night. This company is 10/10 highly recommended!!
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By Allison Elliott
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The hair looks great and I like it very much. The delivery speed is really fast! The seller’s communication is very good. This hair is very soft. I like it !!I will again make a new purchase and of course recommend people will not regret it.
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By Jasmine Sheard
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It came really fast in less than a week. Hair is super soft and versatile. You just fall deeper in love with it the more u wear it. For more volume just wash hair and conditioner and let it air dry for beautiful natural curls.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
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