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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1532)All
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By Courtney Spight
Verified -
the seller was soo nice, awesome communication, answered my unnecessary questions and kept me updated. I came pre-plucked soft. Guys I’m telling you now get this don’t waste your time with other sellers.
2
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By brianna jones
Verified -
I am in love with this wig. It came to me faster than I expected. The hair texture is sooooo soft and it was the exact length it suppose to come as. Don’t hesitate when purchasing this Wig. You will be pleased with your purchase.
2
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By Ezaya Bracey
Verified -
The hair was extremely gorgeous, the length and quality of hair was good. Little to no shed. Communication with the vendor was exceptional. The hair is easy to maintain and install. The description is also accurate, if you’re looking for a sign to buy this hair - this is your sign. Thank you!
2
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By Ciara Stewart
Verified -
This hair is beautiful.Hair has no smell, and its length and density are the same. It is very well constructed and the wave pattern is consistent from the top to the ends of the hair. The hair is visibly soft and flows beautifully.If you're looking for a great wig, you deserve it.
2
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By Zena Weaver
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This hair is very beautiful and is also a nice texture! I bleached the knots there was no shedding. The hair doesn’t have a strong smell. I would definitely pluck the hair it has a thick frontal. Overall it’s an amazing wig!
2
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By Naomi Mburu
Verified -
Reallll review yall ! hair is AMAZING! the shipping was fast as well . ordered it monday, received it friday! fastest shipping i’ve ever experienced! hair is soft & the curl pattern is bomb. bleaching the knots turned out PERFECT & the lace was great! i’ll definitely recommend AGAIN!
2
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By Nancy Jean-Pierre
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This product is very nice I'm a hairstylist. it's very nice and is good quality.I’ll definitely be shopping again!
2
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By Margaret Ogugua Ogugua
Verified -
the hair was shipped quickly.the seller contacted me daily and gave updates on the shipment.she answered every question I had customer service was amazing.the hair has noooo smell.
2
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By Sinead Simpson
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The hair matches the description. Beautiful hair! The hair doesn't fall off at all. The communication with the seller was very good. I did not hesitate to recommend the seller. Because the length of hair is accurate, the density is thick, and there is no unpleasant smell.I'm glad to have such good hair. I definitely recommend it.
2
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By Rashidat Magbade
Verified -
The Hair Is Really Good The Texture is Soft I can honestly say this is one of my favorite wigs that I've ordered off this store. It's true to its length and density.Just got it and OMG! The seller is very polite and was in touch with me till I received my order. Great customer service.
2
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By Miscilla Criam
Verified -
I am inlove with this wig ❤️ , the length is what i ordered the texture is very good , pre plucked lace so you don’t have to do much i definitely give it a 10/10 , very much worth the money
17
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By Chanise Ofori atta
Verified -
The hair is beautiful. I love hair would recommend to everyone. Beautifully packaged, no odor. It's really great for the price and curl. This is my first time trying on hair and its a very good experience will buy again.
7
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By Kiara Harris
Verified -
This wig is nothing but the TRUTH! It didnt have a smell, true to length, curl pattern is JUST like the pictures i absolutely love it. AND it came sooner than expected.
15
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By Latia Barnett Walsh
Verified -
This wig is the TRUTHHHH!!! I didn't have to pluck it as much & the lace laid down so perfect. I love how full it is, not much shedding & it's so puffy will be ordering from this vendor again! 1000/10 recommended ❤️
2
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By Kelly Clarke
Verified -
I will definitely buy this hair again, its so soft and its plucked already so i don't have to do much to it. Love it
2
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By sharon knight
Verified -
this is 100% human hair!! I ordered a 200 density, it had no bad smell to the hair, very soft and pretty
9
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By carlencia flakes
Verified -
This hair is beautiful, seller shipped it off quickly arrived in 4 days ! The hair has perfect density and beautiful shine. It is super silky. The pre-plucked baby hair makes it look natural. Very much in love I will be ordering again.
23
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By Amyah Ford
Verified -
it's so full and true to length!! The lace is transparent. The hair is super soft and does not shed or tangle often, I would definitely recommend!! I will be purchasing again
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By Jess Olsen
Verified -
This wig is worth the buy.The wig is great and there are hardly any issues. 5 days shipping delivered, and the texture is soft and feels like natural hair as I have been wearing it for a few weeks. It's also great. I'm planning to get another style as well. Will order here again for wigs.
2
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By Genesis Fraser
Verified -
The pattern is beautiful.No smell of chemical processing. As you can see, the quality of the hat is also very good, so you don't have to worry about the discomfort of wearing it. The hair is really long, even after washing, it will remain wavy. The lace is very beautiful and the area is large, and the knot are small
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By felicia fuller
Verified -
Ordered this wig a few weeks ago , super easy to install and maintain. The vendor is super sweet and very responsive. I will definitely be ordering more from her in the future
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By Nadia Bonsu
Verified -
I love this hair! Wet or non wet it’s still beautiful soft and keeps it curl pattern ! Definitely wouldn’t mind but again from them ! Def would love a longer length ! Not to mention it came Pre plucked with baby hairs!! Definitely will try different strains as well !!
1
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By Jamie Looney
Verified -
Best hair ever when I tell you girl that the hair was pluck to the goddess you will not believe it Worth your money girl I'm definitely ordering again from this company
1
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By Ayobami Bakare
Verified -
The hair is good. I've been wearing it now every day. It is soft and does not warp or tangle. It's long and thick. This hair is beautiful. Looks like it was pre-plucked well, as described.I really like the store and will continue to shop!
2
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By Larenity Franklin
Verified -
I love love love this hair ! The packaging was so cute , the hair is nice and soft . Length is perfect, overall 10/10 would recommend!!! Thank you !
1
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By Shauna williams
Verified -
I'm so happy real same of the pictures. The communication with buyers was so easy and simply. The hair are so soft and no shedding.All my friends love it and said me its really natural. So I feel really happy, so I will buy again, I want to be more and more beautiful.
1
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By Deidra Brown
Verified -
Real Review, I love the wigs from this seller. Second time ordering from this seller. Communication is excellent, wig arrived early. The quality is amazing. Wig came with a gift too and I will order again and again
1
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By Kary Emil
Verified -
Came super fast ! The vendor communicated with me everyday til my wigs arrival ! The hair is super full and thick , true to length as well ! Just ordered another wig
1
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By Kay
Verified -
If you’re thinking about buying DO IT! I ABSOLUTELY LOVE this wig. It’s very soft little to no shedding and very easy to maintain
1
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By Taisha Cruz
Verified -
Best deep wave ever!!!Highly recommended worth the money. I buy 30 inches,200%!It is ture to length and high density!Hair is Super Soft,No Shedding,Love it sooo much!!I will purchased again
1
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Can I dye this hair?
A By *****
Yes, it only can be dyed to #27 color. And also suggest that pls use the developer that doesn't exceed 20v. Recommend you can find a professional hairstylist to do it in order to reach the better coloring.
11
Q I have a big head will the wig fit my head
A By *****
It is the medium cap size(22.5inch) in the website; They can also customize the lage cap size(23.5inch). You can leave a note when you place the order. Or you can contact with WIGGINS SERVICE after you place the order.
11
Q Is this Brazilian deep wave hair? If no what would be the equivalent frontal replacement
A By *****
Yes, it is Brazilian deep wave hair. It can be made lace closure and lace frontal wig. Pls contact with Wiggins Hair service to get more details.
10
Q Are the clips in the front and back of the wig? How many?
A By *****
There are three clips, two clips are at the right and left. Another one is at back.
10
Q Is the lace 13x4 all the way around or only 4inches in the middle?
A By *****
They can make the 13*4 full lace frontal wig, you can leave a note when you place the order. As for more details, pls contact with Wiggins Hair Service.
10
Q Can this be straighten
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about temperatures and precautions when do it. That will protect the hair better.
10
Q I have thick locs do you suggest me getting a bigger cap?
A By *****
They can make medium cap(22.5inch) and large cap size(23.5inch).You can leave a note when you place the order based on your needs.
10
Q What is loss insurance?
A By *****
Here is the link about loss insurance: https://www.wigginshair.com/insurance-for-lost
10
Q Can I request the a different cap be used, like a dome cap?
A By *****
They can customize many sepcial products. As for more details, pls contact Wiggins Hair service to ask that.
10
Q Can I wear this hair without glue? Can it be glueless?
A By *****
It is glueles wig, you can wear it without using glue.
9
Q I’m 5’0 and I want the wig to at least touch the top of my butt what length should I get?
A By *****
You can try their the longest hair 36inch. As for more details, you can contact with Wiggins Hair Service.
8
Q How long is customization and shipping?
A By *****
Normally it will take 3-5 working days to process after your confirmation. In general you will need 3-5 business days to receive your package after shipped out.
8
Q Can I order a larger cap size?
A By *****
Our medium cap size (head circumference: 22-22.5 inches) fits over 95% of our customers. We also offer Large size (23'') Please contact us if you need large size email : tg@wigginshair.com
3
Q Hey can I get a contact number I would like to discuss business
A By *****
Dear, we have sent an email to you, please kindly check -
2
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