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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (97)All
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By Marissa
Verified -
I highly recommend it,shipping was fast,Customer service is great and the hair quality itself is awesome.True to length i am happy with the quality of the product. no complaints seller's communication is great too.
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By JANIBA
Verified -
Great quality I love the hair, it was extremely soft packaged beautifully, the communication was super she was always giving me updated on the package it made me felt relieved and relaxed thank you seller. I will buy again from this seller. Amazing customer service.
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By Alexzandria
Verified -
As described, the hair is really good and shiny. I also gave a small gift. I like it very much. The hair is beautiful and soft, has no peculiar smell, and does not fall off and become tangled. Good communication. The supplier responded promptly and answered all questions. I am very satisfied with my hair and will definitely buy it from this supplier again.
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By Folayemi
Verified -
exactly like in the picture! the hair came exactly as shown in any case no disappointment. The bundle closure is super soft and does not lose hair
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By Grace
Verified -
Great packaging and fast shipping I haven’t tried the hair yet but the curls are nice will leave another post when I install
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By Nicole
Verified -
Shipping was fast No smell at all. Sellers was very good at communicating every time. Will be ordering again.
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By Kylee
Verified -
Sellers communicated every time I had a question. Shipping was fast. No scam here.hair true to length Will order again. Love my hair
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By Susan
Verified -
love this hair it is so soft - amazing hair and comfy to wearl thank you Will def buy from u again
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By Tattiyanna
Verified -
True to length!!! Came in a good amount of Time literally the day before my trip so I had to do my own install the hair is greatttt love the curl pattern
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By Modesty
Verified -
Very good grade of hair, very well packaged, and delivered on time. The hair was extremely soft and very good in length. I was surprised
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By Marissa
Verified -
I highly recommend it,shipping was fast,Customer service is great and the hair quality itself is awesome.True to length i am happy with the quality of the product. no complaints seller's communication is great too.
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By JANIBA
Verified -
Great quality I love the hair, it was extremely soft packaged beautifully, the communication was super she was always giving me updated on the package it made me felt relieved and relaxed thank you seller. I will buy again from this seller. Amazing customer service.
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By Alexzandria
Verified -
As described, the hair is really good and shiny. I also gave a small gift. I like it very much. The hair is beautiful and soft, has no peculiar smell, and does not fall off and become tangled. Good communication. The supplier responded promptly and answered all questions. I am very satisfied with my hair and will definitely buy it from this supplier again.
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By Folayemi
Verified -
exactly like in the picture! the hair came exactly as shown in any case no disappointment. The bundle closure is super soft and does not lose hair
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By Grace
Verified -
Great packaging and fast shipping I haven’t tried the hair yet but the curls are nice will leave another post when I install
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By Nicole
Verified -
Shipping was fast No smell at all. Sellers was very good at communicating every time. Will be ordering again.
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By Kylee
Verified -
Sellers communicated every time I had a question. Shipping was fast. No scam here.hair true to length Will order again. Love my hair
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By Susan
Verified -
love this hair it is so soft - amazing hair and comfy to wearl thank you Will def buy from u again
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By Tattiyanna
Verified -
True to length!!! Came in a good amount of Time literally the day before my trip so I had to do my own install the hair is greatttt love the curl pattern
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By Modesty
Verified -
Very good grade of hair, very well packaged, and delivered on time. The hair was extremely soft and very good in length. I was surprised
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By Marissa
Verified -
I highly recommend it,shipping was fast,Customer service is great and the hair quality itself is awesome.True to length i am happy with the quality of the product. no complaints seller's communication is great too.
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By JANIBA
Verified -
Great quality I love the hair, it was extremely soft packaged beautifully, the communication was super she was always giving me updated on the package it made me felt relieved and relaxed thank you seller. I will buy again from this seller. Amazing customer service.
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By Alexzandria
Verified -
As described, the hair is really good and shiny. I also gave a small gift. I like it very much. The hair is beautiful and soft, has no peculiar smell, and does not fall off and become tangled. Good communication. The supplier responded promptly and answered all questions. I am very satisfied with my hair and will definitely buy it from this supplier again.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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