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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (339)All
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By Diamond Mosley
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This is the second time I order and I am never disappointed!!! The seller contacted me to make sure I received the wig. Hairs soft, lace is easy to melt. I recommend it to you at 100% . I love it can’t wait to put it on I’ll upload some pictures
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By Jennifer Asiamah
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Amazing hair very thick, it has much parting space and very true to length i loveee! Buy this hair you won’t regret it this is my third time purchasing from this company and they have the best customer service.
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By Necey Kpakio
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First impression of the hair is great! Love it. It’s thick and seems true to length. Overall quality of the hair is so nice I love it so far. Thick and silky hair. I love it,Im definitely will be buying again!
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By Nakita Carter
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Very beautiful hair, feels very soft and luxurious. Seller's communication is awesome., kept in touch from purchase time to delivery. Seller sent some gifts with the hair and nd postage was super fast, received in one week. Hair is true to length. Keep up the good work. This has repaired my trust in buying hair online. I will buy more from this seller. Love my hair, love the customer service ❤❤❤
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By Briana Noel
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The hair is beautiful, it feels very soft. I can tell they definitely like took care of this hair and prepared it so nicely for their customers. This is my first time ordering from this vendor and I have to say so far a 100% 5 star. Communication was great and got here fast. Even came with some things so thank you :)
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By Ulanda
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The hair is holding up pretty good. It holds a curl well and soft. And is full.It's exactly how I expected! The seller was extremely helpful ! The shipping didn't take long! I highly recommend this. I am definitely going to order another one!
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By Garrido
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I love the hair ,very good quality, it's look wonderful and it was shipped early and even arrived earlier than expected.This hair is ture length and really full.I love it! I highly recommend
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By Bennrtt
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I really impressed with the quality of my hair. There's no shedding, no smell, lengths are accurate and it is very soft. I finally installed it, and I still like its hair very much. If you haven't bought it yet, you should buy it. It doesn't fall off and keeps curl hair well. I'm truly satisfied and I recommend anyone to purchase this hair
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By Haley Tamia
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The hair did not have a smell to it and very easy to manage. The seller has awesome communication skills and was extremely helpful. Plus, the pricing was reasonable. I would definitely recommend this hair to anyone
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By bbie Adjei
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Hair was very soft and bouncy when I received it. It didn’t have no smell lace looks great I don’t have to do much plucking and it came quick I don’t think I even waited a full week to receive my order I can’t wait to install it.
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By RENITHIA
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By far this is my favorite unit! I love this hair it is so soft and silky and has absolutely no shedding. I've been wearing this wig for 3 days and I haven't seen any shedding. It came as the exact pic and the seller was very helpful with processing and tracking my order. The shipping was super fast it came within 3 days after my order was approved
1
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By Ulanda Bennrtt
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I love the hair!!!This hair is really soft and has a nice texture to it.Great communication with seller. this is my first time buying from this seller, It came literally 4 days after I ordered it. Fastest shipping time I had in a long time. i will buy again
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By ayla
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I love my wigs!!! The hair is so soft , It looks so natural! I am happy and satisfied! I will definitely order more and recommend to my friends. love the natural color! Thank you so much!
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By Gabbie Adjei
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Very beautiful hair! It’s so soft and has a great texture. The seller was extremely nice and helpful. He made sure to keep me up to date with my order.
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By URNER
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This wig is beautiful. Absolutely no shedding, the lace blended well into my skin, and the hair is very soft. I love the shine that the hair has. Would definitely order again!
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By Rita Burke
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Unit arrived WAY earlier than estimated so that’s a plus. I was hesitant to purchase but DO IT BUY THIS UNIT.Overall, for the price MORE THAN WORTH IT. Will purchase from seller again.
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By Sharon Washington
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Thank you so much vendor I love ma hair is so soft and good quality 100%human hair I have been buying hairs from this vendor and they always communicate with until you receive your package the shipping was so fast, I got so many compliments
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By Lucille Falodun
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Customer service: Great customer service. Excellent communication. I had an issue with my address and they assisted me even after shipping the product. I received my items quickly. The WIG: I fell in LOVE when I took this wig out of the bag.
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By Nakita Carter
Verified -
I am in love with this wig!! The sellers are very professional and have great communication skills!! If you have any questions you can ask them.I’m inlove with this wig, literally perfect!! Came quick in like a week. Even came with gifts.
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By Haley Tamia
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Can you say...Soft, No Shedding, Perfect bounce to the body wave and NO SMELL! Came in time and very nice customer service. I love it!
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By Jay
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this hair is AMAZING! The seller shipped the hair so fast, The hair is soft and it don’t shed at all! This is the best quality. I will be ordering again very soon
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By Jayy
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Love it, the hair doesn’t shed, it holds curls great, very thick, I ordered 28 inches seems a little longer but I’m not complaining. Took a week to come as well. Seller knows how to communicate
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By Egypt Johnson
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I am DEFINITELY HAPPY WITH MY PURCHASE. This hair is soooo soft it straightens so beautifully and holds a nice curl. The unit is constructed very nicely. I’ve gotten so many compliments! I definitely recommend
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By uinor
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This is my second time ordering this hair in a different length and it is some very good hair and true to length. Shipping is very fast and also good communication with seller , I will definitely be shopping AGAIN!
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By chris busch
Verified -
The wig is amazing, literally no problems whatsoever. True to length and the texture is so soft and feels like natural hair,I'll be back with more feedback as this is the first day installing and wearing it.
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By Egypt Johnson
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I really love it too much!! The hair is so smooth and soft, Very good product good value for money. The size matches. I recommend you!!It is a very correct price frankly nothing to say, a very nice seller. I highly recommend you!!! The wig arrived fast! Sellers's communication was excellent and helpful. It's full and true to length, soft, has no smell, the wig is very thick full.
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By Faith Oguche
Verified -
love the hair perfect length full and bouncy would buy again 10/10 perfect communication helped speed the order for me.. great service all together
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By Pamela Bush
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This is my first wig from your company. I am very happy with your product and will order again. You will be my go to vendor. Hair is beautiful, not smell, length is correct , right thickness. I appreciate the quickness of my orders as well. You have a definite customer who will order from you again. Thanks
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By NITHIA WARE
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I recommend you to purchase this wig, the quality was great and the shipping process very fast! I ordered my wig on Friday and it came on Wednesday, I was shocked to receive it earlier !!!! This was a great experience I don’t regret anything at all, the hair was preplucked already, everything was accurate! Mine was a 26inch 180 density
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By NITHIA WARE
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this hair is AMAZING! The seller shipped the hair so fast, The hair is soft and it don’t shed at all! This is the best quality hair i ever received and will order again!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
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Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q what temperature can i straighten this hair at?
A By *****
We suggest temperatures under 300F degrees for colored hair, and under 360F degrees for natural colored hair to avoid dryness. Do not leave any hot tools on the hair for no more than 30 seconds. Once done styling your hair, clean your hot tools.
1
Q Do the wig caps come in large?
A By *****
Yes, it can be made in large cap size. You can leave a note when place the order.
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Q Are wigs unit caps size small?
A By *****
It is medium cap size on our website. We also can make small cap size for most of products.Pls contact with Wiggins Hair service to ask more details.
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Q Is this HD Lace or transparent lace? the description is confusing.
A By *****
It is HD lace.
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Q Do you deliver to the Uk?x
A By *****
Yes, they deliver to UK.
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Q Can all closure wigs be worn glueless?
A By *****
Yes, they all can be worn glueless.
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Q What size is a small cap and a medium cap? Also, are your wigs glueless and can they be dyed black by you? I need to purchase asap!
A By *****
It is medium size on their website. It also can be made in small size. Yes, it is glueless wig and natural black. Contact with Wiggins Hair customer service to ask more details.
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