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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (338)All
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By Salter
Verified -
I love this hair! the shipping was very fast, I ordered a 20inch wig the hair is very soft! true to length! the communication with the seller was awesome she's nice wasn't rude! I very much recommend it!
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By Nwozo
Verified -
This is my first wig from your company. I am very happy with your product and will order again. You will be my go to vendor. Hair is beautiful, not smell, length is correct , right thickness. I appreciate the quickness of my orders as well. You have a definite customer who will order from you again. Thanks
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By Imani Ross
Verified -
Guys this is real!, I'm telling you this hair is so cute, it smells amazing, and it really does come pre-prepared. The only thing is if you're dark brown/ very pale than the lace will kind of look off, but don't worry you can tint the lace to whatever color you are :), it also has little hairs poking out, but other than that guys it gets 5 stars for me.
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By Anita Yeboah
Verified -
Very soft out the box comes preplucked , no smell, very thick and true to length . I definitely recommend and would but again . Btw just got it today and installed myself .
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By Kateshia Garrett
Verified -
OMG!!!!!!this is the best wig Ive ordered. Its my first time customizing a wig myself and the process went pretty smooth. The knots bleach well,I got a 26inch 180 density and have had 0 tangles and minimalto none shedding, my curls have held up well. Definitely worth the money .
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By Brandi James
Verified -
Wig shipped very fast, I ordered Monday afternoon and it came Friday evening. I ordered a 5x5 lace closure. Hair is really soft and it came with some cute lashes and a wig cap. I will be ordering from this seller again soon.
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By Maquita Hinson
Verified -
DO NOT HESISTATE!! Get the wig!! Needed this wig last minute and received it in within 4 days, a massive thanks to the seller. I was kept updated on every shipment until the wig got delivered to my door step. It was in a good way too because you didn’t need to dye the knots unless you chose to. Minimal shedding and silky. My favourite wig by far
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By Taya Langley
Verified -
The hair is beautiful and soft. Has little shedding. It’s already pre-plucked and has baby hair. Delivery was a bit delayed but the seller Anna made sure she kept me up to date and constantly followed up with delivery company as to how far my order was. She really went all out for me, that’s an exceptional service ⭐️
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By Jordan Brewton
Verified -
This wig is so soft, and it was very true to description as this is my first time ordering a wig online. The seller was great and professional as they contacted me very often!People have asked and complimented me about the hair, and I have recommended it to them already. I will definitely be ordering again!
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By Andrea Williams
Verified -
This hair is so beautiful, incredibly soft and silky! I love it completely. Not only is the hair just as described, there was almost no shedding even after running my fingers through the unit before and after washing it. I couldn't detect any strange smell which sometimes happens when you order hair, but not with this unit! One other bonus was how quickly I received my order. Very fast shipping.Very very satisfied.
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By Salter
Verified -
I love this hair! the shipping was very fast, I ordered a 20inch wig the hair is very soft! true to length! the communication with the seller was awesome she's nice wasn't rude! I very much recommend it!
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By Nwozo
Verified -
This is my first wig from your company. I am very happy with your product and will order again. You will be my go to vendor. Hair is beautiful, not smell, length is correct , right thickness. I appreciate the quickness of my orders as well. You have a definite customer who will order from you again. Thanks
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By Imani Ross
Verified -
Guys this is real!, I'm telling you this hair is so cute, it smells amazing, and it really does come pre-prepared. The only thing is if you're dark brown/ very pale than the lace will kind of look off, but don't worry you can tint the lace to whatever color you are :), it also has little hairs poking out, but other than that guys it gets 5 stars for me.
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By Anita Yeboah
Verified -
Very soft out the box comes preplucked , no smell, very thick and true to length . I definitely recommend and would but again . Btw just got it today and installed myself .
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By Kateshia Garrett
Verified -
OMG!!!!!!this is the best wig Ive ordered. Its my first time customizing a wig myself and the process went pretty smooth. The knots bleach well,I got a 26inch 180 density and have had 0 tangles and minimalto none shedding, my curls have held up well. Definitely worth the money .
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By Brandi James
Verified -
Wig shipped very fast, I ordered Monday afternoon and it came Friday evening. I ordered a 5x5 lace closure. Hair is really soft and it came with some cute lashes and a wig cap. I will be ordering from this seller again soon.
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By Maquita Hinson
Verified -
DO NOT HESISTATE!! Get the wig!! Needed this wig last minute and received it in within 4 days, a massive thanks to the seller. I was kept updated on every shipment until the wig got delivered to my door step. It was in a good way too because you didn’t need to dye the knots unless you chose to. Minimal shedding and silky. My favourite wig by far
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By Taya Langley
Verified -
The hair is beautiful and soft. Has little shedding. It’s already pre-plucked and has baby hair. Delivery was a bit delayed but the seller Anna made sure she kept me up to date and constantly followed up with delivery company as to how far my order was. She really went all out for me, that’s an exceptional service ⭐️
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By Jordan Brewton
Verified -
This wig is so soft, and it was very true to description as this is my first time ordering a wig online. The seller was great and professional as they contacted me very often!People have asked and complimented me about the hair, and I have recommended it to them already. I will definitely be ordering again!
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By Andrea Williams
Verified -
This hair is so beautiful, incredibly soft and silky! I love it completely. Not only is the hair just as described, there was almost no shedding even after running my fingers through the unit before and after washing it. I couldn't detect any strange smell which sometimes happens when you order hair, but not with this unit! One other bonus was how quickly I received my order. Very fast shipping.Very very satisfied.
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By Salter
Verified -
I love this hair! the shipping was very fast, I ordered a 20inch wig the hair is very soft! true to length! the communication with the seller was awesome she's nice wasn't rude! I very much recommend it!
-
By Nwozo
Verified -
This is my first wig from your company. I am very happy with your product and will order again. You will be my go to vendor. Hair is beautiful, not smell, length is correct , right thickness. I appreciate the quickness of my orders as well. You have a definite customer who will order from you again. Thanks
-
By Imani Ross
Verified -
Guys this is real!, I'm telling you this hair is so cute, it smells amazing, and it really does come pre-prepared. The only thing is if you're dark brown/ very pale than the lace will kind of look off, but don't worry you can tint the lace to whatever color you are :), it also has little hairs poking out, but other than that guys it gets 5 stars for me.
-
By Anita Yeboah
Verified -
Very soft out the box comes preplucked , no smell, very thick and true to length . I definitely recommend and would but again . Btw just got it today and installed myself .
-
By Kateshia Garrett
Verified -
OMG!!!!!!this is the best wig Ive ordered. Its my first time customizing a wig myself and the process went pretty smooth. The knots bleach well,I got a 26inch 180 density and have had 0 tangles and minimalto none shedding, my curls have held up well. Definitely worth the money .
-
By Brandi James
Verified -
Wig shipped very fast, I ordered Monday afternoon and it came Friday evening. I ordered a 5x5 lace closure. Hair is really soft and it came with some cute lashes and a wig cap. I will be ordering from this seller again soon.
-
By Maquita Hinson
Verified -
DO NOT HESISTATE!! Get the wig!! Needed this wig last minute and received it in within 4 days, a massive thanks to the seller. I was kept updated on every shipment until the wig got delivered to my door step. It was in a good way too because you didn’t need to dye the knots unless you chose to. Minimal shedding and silky. My favourite wig by far
-
By Taya Langley
Verified -
The hair is beautiful and soft. Has little shedding. It’s already pre-plucked and has baby hair. Delivery was a bit delayed but the seller Anna made sure she kept me up to date and constantly followed up with delivery company as to how far my order was. She really went all out for me, that’s an exceptional service ⭐️
-
By Jordan Brewton
Verified -
This wig is so soft, and it was very true to description as this is my first time ordering a wig online. The seller was great and professional as they contacted me very often!People have asked and complimented me about the hair, and I have recommended it to them already. I will definitely be ordering again!
-
By Andrea Williams
Verified -
This hair is so beautiful, incredibly soft and silky! I love it completely. Not only is the hair just as described, there was almost no shedding even after running my fingers through the unit before and after washing it. I couldn't detect any strange smell which sometimes happens when you order hair, but not with this unit! One other bonus was how quickly I received my order. Very fast shipping.Very very satisfied.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q what temperature can i straighten this hair at?
A By *****
We suggest temperatures under 300F degrees for colored hair, and under 360F degrees for natural colored hair to avoid dryness. Do not leave any hot tools on the hair for no more than 30 seconds. Once done styling your hair, clean your hot tools.
1
Q Do the wig caps come in large?
A By *****
Yes, it can be made in large cap size. You can leave a note when place the order.
1
Q Are wigs unit caps size small?
A By *****
It is medium cap size on our website. We also can make small cap size for most of products.Pls contact with Wiggins Hair service to ask more details.
0
Q Is this HD Lace or transparent lace? the description is confusing.
A By *****
It is HD lace.
0
Q Do you deliver to the Uk?x
A By *****
Yes, they deliver to UK.
0
Q Can all closure wigs be worn glueless?
A By *****
Yes, they all can be worn glueless.
0
Q What size is a small cap and a medium cap? Also, are your wigs glueless and can they be dyed black by you? I need to purchase asap!
A By *****
It is medium size on their website. It also can be made in small size. Yes, it is glueless wig and natural black. Contact with Wiggins Hair customer service to ask more details.
0
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