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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (194)All
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By Charna Lewis
Verified -
Excellent hair, Excellent seller, beautifully packaged, loved all.
Mary help me to recommend the hair to me, and tell me the tracking number, untill I receive the package, and answer my questions anytime, very sweetie girl. Thank you!
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By Tamirah Walton
Verified -
Definitely treat this hair like you would your hair for the best results!!!
very nice and thank you for the gift!!
very nice very fast!
Couldn't express how happy i am, omy,,
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By Whitney Bennett
Verified -
Love the hair, very minimal shedding but curly hair does shed. Communication was 5 star, kept me informed on where the delivery was etc. Ordered it Friday and it came on Thursday, fast as it was during the the sales period. Love the hair! highly recommendable x
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By Olivia McKenzie
Verified -
have installed the hair really pretty, no shedding at all, I got a little tangling but thats normal for curly hair it is also very easy to manage, i wet it and use my fingers through it every two days, i love the hair, will update more pictures later!
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By Charna Lewis
Verified -
Excellent hair, Excellent seller, beautifully packaged, loved all.
Mary help me to recommend the hair to me, and tell me the tracking number, untill I receive the package, and answer my questions anytime, very sweetie girl. Thank you!
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By Tamirah Walton
Verified -
Definitely treat this hair like you would your hair for the best results!!!
very nice and thank you for the gift!!
very nice very fast!
Couldn't express how happy i am, omy,,
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By Whitney Bennett
Verified -
Love the hair, very minimal shedding but curly hair does shed. Communication was 5 star, kept me informed on where the delivery was etc. Ordered it Friday and it came on Thursday, fast as it was during the the sales period. Love the hair! highly recommendable x
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By Olivia McKenzie
Verified -
have installed the hair really pretty, no shedding at all, I got a little tangling but thats normal for curly hair it is also very easy to manage, i wet it and use my fingers through it every two days, i love the hair, will update more pictures later!
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By Keyusia Bell
Verified -
I got 3 bundles of 20 inches and got a sew in with leave out. The hair I received was true to length - Everything is perfect. My hairstylist loved working the hair. Sellers communication was good - communicated when they’d ship the hair and when it had been dispatched by FedEx.
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By DeCoya Martin
Verified -
It was exactly what I had ordered and the quality of the hair was surprisingly very good, no smell, very soft , silky ., Love how my hair is looking and feeling.Overall the hair is very nice. It's exactly what I was looking for. Will definitely purchase again!
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By Michelle Nolan
Verified -
the hair is great for the price, hair came pre-plucked. doesn’t have a bad smell or anything. the seller kept me up to date and informed with the delivery. will definitely buy again!
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By adams unique
Verified -
The sellers help and communication was amazing. While the sellers shipped the hair really quickly The seller was constantly going out of their way to try and get updates for me and let me know when it would arrive and was extremely helpful. The hair feels so soft, is true to length also really nice and pre-plucked.
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By Iman Mayanja
Verified -
Hair arrived soon than I thought it would, full and thick, seller was very nice and updated me on my package, gave tips on washing hair. Came in a nice bag along with a gift, NO smell but Iim still going to wash then before installing. I will definitely be ordering for this store again
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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