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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (54)All
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By Chloe Bobo
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Just received hair today only took three days to come. I have ordered hair from here before and it’s always great, and Mary answered all my questions fast and was helpful. I will continue to buy hair from here
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By Ulanda Bennrtt
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So far this hair is amazing. Absolutely no smell, the hair has a nice pretty pattern and bounce to it. The communication was on point and answered every question I had. So far no complaints and will definitely order again..Thank you
1
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By Tonya Anderson
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So far. I LOVEEE the hair. The hair was so silky ! It’s so soft , the seller was super nice they kept in contact with me all the way until I got my hair. And the bundles look just like the PICTURE !!!! It was the correct length no shedding at allll. No Tangles , No Smell .And I willl definitely be buying from them again!!!
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By RENITHIA WARE
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This hair is great! ! Their lengths are correct and the hair is smooth and free of tangles. The transportation speed is very fast. I would definitely recommend this hair!
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By Kayla Blount
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it came fast they kept updating me on the shipping, it looks nice and the seller added a wig cap and a lashes.... I would recommend the seller
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By Egypt Johnson
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The hair is beautiful and I got so many compliments when wearing it! The vendor was so nice and answered any questions I had quickly. Will definitely purchase again.
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By Tamisha Spence
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The product is very accurate, highly recommend to everyone! I find that the quality and the price is more than satisfactory, it is good hair.
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By Chantel H
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The customer service is great! I received my order in time as promised. This is my first time ordering hair from this specific vendor and so far I’m satisfied. The hair looks exactly as shown, very nice texture, so soft and the color of this hair is pretty. I will provide an update after installing my hair soon. Thumbs up!
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By Zyona Dunson
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I absolutely love this hair. It’s super soft and hold a curl extremely well. I have the hair in for about three weeks now and have experienced very little shedding. Definitely ordering from this vendor again
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By Charlene Tucker
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The hair came within 5 days it’s soft and does not shed! I can’t wait to install into my hair. it’s worth the purchase in my opinion!
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By Denise Walston
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my customers love the hair too. so i have ordered many times in this store. very happy for every time. The hair came at a reasonable time , I love the hair it's thick , and bouncy. Definitely will be my hair vendor for my business . no smell , no shedding . It is definitely worth the money .This hair is amaaaazing! Would buy from this seller again
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By Nyland Stokes
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Hair is very beautiful and very soft. Received my hair in less than a week to UK. I always order from them and I'm never disappointed.
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By Denise Walston
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Came a day earlier than expected. it still looks good. It's very soft, and easily styled. Minimal shedding. For the price it is most worth it.Everything was okay. so soft and beautiful,
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By Robbe Dezurn
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I love, love, love this hair. It's soft, and full of hair.,The seller is very nice and professional. The hair is soft and smells nice. the price is so affordable.100% human hair. will order again.
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By Shardonnay Coore
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The delivery was very fast. The hair is soft, minimum shedding and is true to length. I will definitely be buying this hair again.The delivery was very fast. The hair is soft, minimum shedding and is true to length. I will definitely be buying this hair again. thank you , Mary!
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By Phedra Damptey
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Received my hair in a timely manner. Didn’t get any pics before my install, but the wave pattern is beautiful. Bundles super soft and no shedding. I LOVE this hair!
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By Laetitia Jasmin
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I got what I ordered and my hair did not fall out at all! The delivery was fast, and they communicated with me throughout the delivery process and made sure I was satisfied. I recommend this hair to everyone!
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By Jennifer Abraham
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Really amazing quality hair, I got so many compliments when I wore it, it’s definitely one of my favourites The hair is so silky,and no shedding plus the seller is also very friendly and helpful
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By Jennifer Abraham
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It's beautiful and looks so natural! it deserve more stars. Gotten lots of compliments, . So honestly so far so good . Also hair & true to length definitely love this hair & will order again 10/10 I got my money worth
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By Laetitia Jasmin
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I LOVE THIS HAIR! ladies this is not a drill! This is the real deal! I was hesitant at first but I went ahead and purchased it anyway. Best decision ever!!!! I had the hair installed and then a week later went to Hawaii! The hair withstood the heat and humidity of the island and still looks so natural! I will most definitely be purchasing again! And the hair was delivered within 4 days!!! Yes ladies just buy it!
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By Stephanie Nwaford
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Second time ordering this hair , I love it love it love it. The first time I ordered the hair , it last soooo long and it’s still looks brand new , as long as you take well care of the hair , treat it as if it’s curly hair out of your scalp! Other than that it’s amazing hair and I will only get my curly hair from this vendor !
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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