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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (72)All
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By Melody Davis
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I'm an old customer of this shop. I've bought it back many times. The quality of hair is really good, without any peculiar smell, very soft and natural. Very recommended, worth buying!
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By chinazam Okeiche
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The hair is soft, it does not shred and It's beautiful. They ship really fast and they communicated with me with no problem during the whole process.
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By Ykia TURNER
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second time ordering from them and both times have been amazing! the hair is really soft, bouncy, and full. no shedding , true the length. the communication was great and shipping took about 4 days. im very satisfied with my order
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By RENITHIA WARE
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Absolutely love the hair no smell doesn't shed .the hair came very fast .communication was amazing I will be ordering hair again.recommend!!!
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By Mikai McDermott
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This is our 2nd time ordering from here. We are very satisfied and have no issues with this hair at all. We will continue to order from this seller. The hair is super soft, no shedding and no smell. I would order another bundles for my daughter later.
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By Talitah Cole
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I love the texture of the hair , it smells amazing , shipping was amazing , also Mary communicates and guides you through the whole process . I haven't install it yet but i would give it a hundred in my book . I'll post a picture with the hair in my hair.
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By Iesha Stevens
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This is my second time ordering hair from Wiggins and I can say hands down this is one of the best hair companies on website. The hair is soft, full, and rarely sheds/tangled.
Love them very much, cannot wait to order more.
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By Zawadi Osano
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Order hair last Saturday , received it on Wednesday! Love the communication of seller & love the hair itself. Kept curl after wash and is still smooth & tangle free. Will be ordering again !
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By Courteney Lee
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Very fast shipping and hair is really soft. Customer service is awesome compared to other online retailers where you have to stay on top of them. Can’t wait to install bundles, you won't regret to choose this vendor, guys.
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By Cynthia Stephens
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Excellent quality of hair! Relationship between client also excellent!
The hair is so soft and last a very long time I love ordering from them.
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By Julie Brown
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The hair is beautiful and soft. TI love it and I will be buying from here again very soon. The sellers are very caring and ensure that all questions are answered and you are kept up to date at all times.
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By Kensley Johnson
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I bought this hair for my 16 yr old daughter! She was beyond excited when she got. we washed it with very little shedding. we are so far pleased and will be purchasing from Wiggins again.
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By charmaine williams
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I love my new hair. I was worried because I ordered right before a holiday and I thought the delivery would be delayed but I was reassured that I would get my hair in time for my bday . I ordered Saturday morning and received my hair by Wednesday.
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By Katrice Talley
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I'm always satisfied with the shipping and quality of Wiggins hair. They never disappoint me and they also have very good customer service, and answer my questions in time, very satisfied.
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By Mikai McDermott
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This is our 2nd time ordering from here. We are very satisfied and have no issues with this hair at all. We will continue to order from this seller. The hair is super soft, no shedding and no smell. I would order another bundles for my daughter later.
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By Talitah Cole
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I love the texture of the hair , it smells amazing , shipping was amazing , also Mary communicates and guides you through the whole process . I haven't install it yet but i would give it a hundred in my book . I'll post a picture with the hair in my hair.
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By Iesha Stevens
Verified -
This is my second time ordering hair from Wiggins and I can say hands down this is one of the best hair companies on website. The hair is soft, full, and rarely sheds/tangled.
Love them very much, cannot wait to order more.
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By Zawadi Osano
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Order hair last Saturday , received it on Wednesday! Love the communication of seller & love the hair itself. Kept curl after wash and is still smooth & tangle free. Will be ordering again !
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By Courteney Lee
Verified -
Very fast shipping and hair is really soft. Customer service is awesome compared to other online retailers where you have to stay on top of them. Can’t wait to install bundles, you won't regret to choose this vendor, guys.
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By Cynthia Stephens
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Excellent quality of hair! Relationship between client also excellent!
The hair is so soft and last a very long time I love ordering from them.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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