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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (76)All
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By Sahirah
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The hair is very soft and pretty. I love it . Customer service was great . Shipping was very fast. I will order again
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By Charlene
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I love the hair! It is true to length, i love it. Super soft and little to no shedding. Definitely worth the purchase thank you
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By BreAnna Majors
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This is my second time buying from the seller. My order came within 3 or 4 days. I love The Seller communicate about my order and oh my God the hair is so beautiful most definitely will be buying again
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By Kashina Jayseus
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I was very happy with my product. It came quick! The hair feels soft and realistic. It is easy to style. The length is exactly what I ordered which I was very happy with. I would definitely recommended this seller :)
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By Gift
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I love this wig and the seller was so nice and communicating with me through the whole process . My hair also came so fast
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By Bryanna Trimble
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I absolutely love this hair, it’s extremely soft and the shipping was faster than I thought. the contact between the seller was great, they answered all my questions and ensured I was satisfied with my product.
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By eboni curry
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Received hair just as described. This is my second time buying this hair. Excellent customer service and good communication. Highly recommend
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By Ramon Muratalla
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i have ordered from this vendor multiple times and the hair is amazing. minimal shedding. quick shipping! i would definitely recommend this vendor to anybody.
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By Taylor Davis
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Beautiful hair, delivery was fast and accurate. Love how the curls look when you wet the hair. The hair is soft and doesn’t have a smell. Definitely satisfied with my purchase.
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By Julie baker
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Love the hair so soft and manageable! soft bouncy, shiny and stretchy !! I ordered 18 20 22 22 4 bundles. Best hair ever would be buying it more from seller!! Would recommend buying again
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By BreAnna Majors
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This is my second time buying from the seller. My order came within 3 or 4 days. I love The Seller communicate about my order and oh my God the hair is so beautiful most definitely will be buying again
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By Kashina Jayseus
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I was very happy with my product. It came quick! The hair feels soft and realistic. It is easy to style. The length is exactly what I ordered which I was very happy with. I would definitely recommended this seller :)
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By Gift
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I love this wig and the seller was so nice and communicating with me through the whole process . My hair also came so fast
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By Bryanna Trimble
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I absolutely love this hair, it’s extremely soft and the shipping was faster than I thought. the contact between the seller was great, they answered all my questions and ensured I was satisfied with my product.
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By eboni curry
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Received hair just as described. This is my second time buying this hair. Excellent customer service and good communication. Highly recommend
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By Brittany Matthews
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I’m in love with the hair I did a wig for the first time so far the hair doesn’t tangle it’s true to it’s length and it’s very soft as long as you take care of the hair it will last you
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By Shanika Abram
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Hair was wonderful! I’m never disappointed when buying from this seller! Very Satisfied. True to length. No smell . I will order again . Looks full, will see once I get installed. I would definitely recommend.
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By Ramon Muratalla
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i have ordered from this vendor multiple times and the hair is amazing. minimal shedding. quick shipping! i would definitely recommend this vendor to anybody.
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By Taylor Davis
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Beautiful hair, delivery was fast and accurate. Love how the curls look when you wet the hair. The hair is soft and doesn’t have a smell. Definitely satisfied with my purchase.
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By Julie baker
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Love the hair so soft and manageable! soft bouncy, shiny and stretchy !! I ordered 18 20 22 22 4 bundles. Best hair ever would be buying it more from seller!! Would recommend buying again
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By Amora
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These hair are so amazing and feel very good!The hair is so soft and does not fall, I did it for my birthday. I 've had so many compliments. It's so affordable, My birthday hair was so beautiful! The shipping method is fast. The company is very useful. I recommended 100% to get it. I love them
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By Danielle
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Hair came really fast,vendor has excellent customer service. My hair was super soft didn’t have any smells. no shedding .he quality is very good and very beautiful.easy to care for. I am in love with this hair.
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By Jamillia Copeland
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Thank you Thank you!!!!! Hey sooo like this hair is the bom like I order my hair on Wednesday and got it Friday morning My questions were answered very fast I just love the Wiggins Hair COMPANY won’t be my last purchase LADYS LADYS LADYS I do recommend you wash your bundles best productsto use SILICONE MIX YouTube and keeping hair hydrated with weights less oils if your good to it. Great Company
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By Comy
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I love this hair it's so soft, bouncy. I got my hair ship to me in three days smell good & felt good. The buyer kept in contact the whole time letting me know when it was coming making sure I was ok very great business to order from I will definitely be order from this company very soon thank you...
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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