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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (4922)All
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By Imani
Verified -
I normally don’t write reviews for anything unless it’s like super good. I loveee this wig It’s super full and I’m 5’4 the 24in reaches the end of my back. Hair is amazingly soft I did wash and condition it with silicon mix before installing and I’m so in love. I dyed it 1b with L’Oréal hi color and it took color well. I highly recommend this wig.
14
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By Jess Smith
Verified -
This hair is bomb! The best hair I’ve purchased hands down ! Super soft, full of body, true to length, no tangling, the lace melts into your skin and the curl pattern is beautiful! I get compliments everywhere I go.
14
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By Tya Inniss
Verified -
I think it is a great wig for the price you are paying. I love the curl pattern of the hair. I would definitely recommend this wig to anyone especially people who are beginners with wigs.
13
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By Tya Inniss
Verified -
I waited a little bit to use the hair before giving an honest review, I’ve Worn this hair for 3 weeks.The hair came really nice, soft and curly, but after shampooing and conditioning, the curls was out of this world!. I’m getting so many compliments and am happy to tell people where I got it from.I’m definitely ordering a longer length. Seller is extremely nice too.
13
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By Chyna
Verified -
Hey ladies I’m no wig influencer and I just want to say this is one of the best wig companies out there . The lace is amazing. I would recommend this to everyone! Shipping was fast
12
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By Jemima Jepleting
Verified -
I love the hair. I’m a lazy person so I didn’t bleach the knots so all I did was put foundation on the lace and it looks great. Some water and products and you’re good to go
12
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By donjyne mccallum
Verified -
I love this hair so much !Great wig, I just love the curl pattern. Quality of the wig seems really good, there no smell, and is nice and full.
11
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By Phyllis Espy
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I loved the wig it was so soft and fluffy with very little to no shedding. I definitely recommend! Seller was extremely good at contacting and keeping in touch with me !
11
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By Deja Barnes
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I love this wig, this is the second time I have ordered from them, the wig I got was really soft and didn't fall out at all. I washed it and let it dry naturally without any tangles or distortion, the pattern came back to its original shape, which I really like. Definitely recommend this
11
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By aonyeaa
Verified -
Love love lovvvveeee . If you’d thinking about ordering just DO IT ! Will be ordering another unit soon
11
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By Lex
Verified -
Omg this hair is literally so beautiful!!! Straight out the package I was in love. Has a slight smell but it’s not to bad. I got the 300 density and it is THICK lol. Probably more than I needed but I love it!! Lace is also absolutely gorgeous and so thin it looks natural.
2
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By Tamia Horton
Verified -
This wig so so thick and bouncy! This I why I keep buying from this company. The knots are small and it’s pre plucked too. You don’t have to do much work with this wig. Straight out of the box you can put it on. Very beautiful!
4
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By Monique Miller
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The quality is really nice. It flows so well and barely sheds. The lace was very easy to work with. The knots were tiny so barely had to do any bleaching.
1
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By Nezzy
Verified -
Beautiful beautiful hair. Love the length. I’m a honest reviewer. I’ve ordered twice by Wiggins hair company so I’m pretty much a new customer and both my experience has been perfecto. Shipping 5/5 it was quick. The professionalism and the communication 5/5. The plucking the lace the hair top quality 10/10 for all combined. I’m making this review out of honesty. You have ordered from some top brands yet again this company is on my top brand list. Can’t wait for my third order. Thanks Wiggins ps. I haven’t installed my unit just yet but it will be and I’ll come back with pics.
2
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By Chanelle Caffey
Verified -
This wig is so pretty and the color really compliments my complexion. It arrived quick and it looked beautiful straight out the pack! It doesn’t shed and bleaches/plucks really easy and was quick to install. I didn’t have any issues with the hair at all and will be ordering again
19
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By Alicia Dunwell
Verified -
When I say this unit was durable, I’m talking went to Mexico for a Bach trip and went boating, beaching, cliff jumping in the cenotes, zip lining upside down and riding on ATVs; when I got back a week and a half later the waves were still perfectly in tact! (S/o to my stylist for a next level install) but the hair was soooo soft with hardly any shedding at all and I was brushing, detangling and pounding tons of product into it. Super quick shipping too. All in all 10/10 experience. Also! Looked just as good on the second install!
10
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By Non-Influencer Review
Verified -
This hair is very much human and good quality. Went in the ocean and pool with this hair then washed it normally as if it was my natural hair and it went back to its exact natural state from when I brought. It does come bleached and plucked, but did some plucking for the widows peak look!
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By Boujiebritt
Verified -
This hair is AMAZING !! The best curly hair I’ve ever bought and the laceeeeee is everything the hair came right on time for my birthday and my stylist slayed my hair
10
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By Nikki
Verified -
This wig is really good quality. I’m pleased with my order and will be ordering again.
6
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By Rosii3
Verified -
The hair is really good and thick it holds its curl pretty good as well once you put some Mose in it.
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By Lo
Verified -
This hair was super soft! It already came pre plucked & bleached the lace was easy to manage and shipping was pretty fast! Definitely would buy again!
2
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By Alexis Walters
Verified -
I ordered this wig for my wig install and I was very pleased with it. This wig was true to the size and no shedding. I would definitely recommend that you buy this wig.
1
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By Mariah Jones
Verified -
Number 1. The best thing is this wig came with adjustable elastic band already installed, the lace is so easy to work with and it's thin and delicate so it give a natural look. One of the best I bought, the hair is super soft and great quality. No weird smell ten out of ten purchase this wig did not disappoint flows perfectly
1
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By Fallon Moore
Verified -
The wig was delivered on time! definitely true to lengths, and hardly any shedding. No smell, Came with elastic band big plus. This hair is fantastic and very affordable. Love it!
1
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By Mesha
Verified -
Hey, I was very hesitant on buying a wig hair on website, but it has been the best decision. I have been asked last 24 hours where do I buy this year from where I keep having to send the link out don’t walk run!
1
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By Rachel Aiaso
Verified -
the hair is honestly perfect ! it’s so long and soft and full and bouncy. it’s really nice when styled. HIGHLY RECOMMEND!!
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By Francine Mbeukeu
Verified -
THIS IS THE MOST BEAUTIFUL HAIR I HAVE RECIEVED SERIOUSLY IT IS TRUE TO LENGTH SMELL REALLY GOOD SO YOU SHOULD RUN AND GET IT AND THE PRICE WAS WELL WORTH IT
1
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By Bianca Miller
Verified -
Loved this unit did not shed it was nice and full, soft lace. Wore it straight for about a week and the loose deep wave pattern didn’t change. Will order again!
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By April
Verified -
Love , love , love!
4
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By Sophi
Verified -
I love love love this hair , it came really fast and I ordered 28 inches and it is very true to length it looks about 30 inches literally. The lace is good once you use some lace tint and lays very good , the hair is very thick and full and very easy to manage . 10/10 I definitely recommend!!!!
3
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
186
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
130
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
104
Q Can I use installment payments?
A By *****
Yes, you could choose it.
89
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
80
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Does the wig have cap sizes to choose from?e.g small to large
A By *****
Yes, you can leave a note for cap size when check out.
17
Q Can you make custom hair line shape if I send you a picture?
A By *****
Of course, wiggins will help you customize it, you can contact customer service
15
Q Do you do internal shipping ? If yes, how long does it take ?
A By *****
Yes, wiggins provides internal shipping, usually received within 2-4 days after shipping out
14
Q Do you make high quality wigs that will last long, less shading, pre-plugged, full density, wet and wavy? What is your guarantee?
A By *****
Yes, of course, they make high quality wigs that last long, less shading, pre-plugged, full density. You can contact with them if you have any problem after receive the package. They have 30 days return policy.
13
Q Can the wig only be bleached to a 27 ?
A By *****
Yes, if you want a lighter color than 27, you can contact wiggins and they will customize it for you
13
Q Does this loose deep wave hair come with a free wig of our choice or you guys pick?
A By *****
Yes, there will be a free wig, it is random
13
Q My head is very small do you guys have a smaller wig cap from 22 inches? If yes how would i order a wig size like 21 inches
A By *****
The default is the medium cap size (22.5inch). Wiggins can customize the small cap size (21.5inch) for you, you can leave a note when you place the order.
12
Q How do you pick wig cap size? Also does the hair shed because reviews are mixed?
A By *****
It is medium cap size by default on the website. You can leave a note for your cap size when place the order. Their wigs are sewn manually, the quality is very high. There is little shedding.
12
Q Does the wigs come with knots bleached and pre plucked?
A By *****
Yes, it comes with knots bleached and pre plucked.
11
Q Does this wig have lace at the back that can be glued down and can it be put up into a bun if needed ?
A By *****
If you need the lace at the back, they can also specially customize that for you. And if you want to put up into a bun, you can try their full lace wig, which can be made any style. As for more details, pls contact with Wiggins Hair service to ask that.
11
Q How long does it take to ship to the UK
A By *****
Normally it takes 4-7 working days to ship to UK after it ships.
11
Q It says buy one get one free, what kind of hair do you get for the free one?
A By *****
The free wig is sent randomly by Wiggins.
10
Q can this hair be straightened?
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about straightening temperatures and precautions. That will protect the wig better.
10
Q Can this be made with 4C edges?
A By *****
Yes, they can be made with 4C hairline.
10
Q Is it still but 1 get one free / also are the baby hairs and hair line plucked already ?
A By *****
It is not the buy one get one free at present. Yes, there' re baby hairs and pre-plucked. Contact with Wiggins Hair service to ask more details
10
Q If I order this wig how can I get a 40” same one loose deep wave 14x6 transparent wig
A By *****
Sorry that they have no 14*6 transparent wig, but 13*6 lace frontal wig. You can contact with Wiggins Hair customer service to help you.
10
Q What is the lightest this hair can be bleached to?
A By *****
Wiggins wigs are 100% human hair and can be dyed or bleached to color #27.
10
Q Hello! I am interested in purchasing this loose deep wave wig, but I would like to know if extra large cap sizes are available? I have my measurements available. Would you all be able to accommodate me?
A By *****
They can make this wig in large size(23.5inch). Contact with Wiggins Hair customer service to ask more details.
10
Q Can this hair be wet?
A By *****
Yes, it can be make the wet style.
10
Q I accidentally put the wrong address, how can I change it? Will you ship it to my billing address instead?
A By *****
You can contact Wiggins Hair customer service, they will help you!
10
Q What is the material grade of the hair please
A By *****
It is 9A grade. You can contact with Wiggins Hair service to ask other more details.
10
Q Is there anyway we can have a black elastic band attached to the wig?
A By *****
Yes, of course, you can leave a note when check out for your any needs.
9
Q I’m in South Africa, How soon can I get it
A By *****
Generally it may need 10-25 working days to South Africa after shipping out the package.
9
Q Do you provide express shipping
A By *****
Yes, WIGGINS can offer the express shipping. You can contact with customer service to consult.
9
Q is this a full frontal or lace front?
A By *****
You can choose the lace size when place the order, such as 5x5 lace closure wig, 13x4 lace front wig or 13x6 lace front wig. If you want full lace front of 13x4 or 13x6, you can contact Wiggins Hair customer service for more details.
9
Q What’s the difference between Swiss lace and HD lace?
A By *****
Regular Swiss lace is divided into: transparent, medium brown and light brown lace. You can choose the lace that is closest to your skin color. HD lace is the best Swiss lace, it's soft & thin, has a high definition, can match all the skins.
9
Q What grade is the hair
A By *****
The hair grade is 9A
9
Q Hi do those wigs come glueless with adjustable ban and put in highponytail or in Highponytail.
A By *****
It's glueless wig with adjustable band. It is recommended that you choose a large lace size to put in high ponytail.
9
Q Hello Is the part pre plucked ? And the edges or do we have to request it ?
A By *****
All of their wigs are pre-plucked. And there are enough baby hairs for the customers.
9
Q Hello, I have a low hairline and my wig cap size is 24"...would you be able to customize the wig cap to fit my head shape?
A By *****
They can make large cap size (23.5inch). You can contact with Wiggins Hair service to ask more details.
8
Q I’m in the UK, how long will it take to receive the wig?
A By *****
Different products have different shipping time. Please tell Wiggins Hair customer service more details about the wig you want, then they will check the shipping time for you.
8
Q Hi I’m am on the verge or confirming my order? I want to know if the 13 x6 loose deep frontal wig is truly 13x6. Does these wigs have only the middle 6 and the sides 2inches? Or do I truly get the side parting on the sides?
A By *****
Wiggins hair can make full 13*6 lace frontal wig now. Please contact their customer service to learn more details about that.
8
Q What is the insurance
A By *****
“Insurance for lost” is a protection program for package showing delivered on the official carrier’s site, but cannot find it. It’s helpful to areas having package thefts. If you want to learn more details, please contact Wiggins Hair customer service.
8
Q Does this wig really come buy 1 get 1 free?
A By *****
Yes, it really com buy 1 get 1 free. As for more details, you can contact with Wiggins Hair service.
8
Q Do I have to add the free wig to my cart?
A By *****
You don't need to add the free wig to your cart. It is sent by their warehouse randomly, which will be added to your order automatically after you purchase.
8
Q Does this mean wig have an adjustable strap in the bck ?
A By *****
Yes, there has the adjustable strap in the back of wig.
8
Q Is the knots big or small? Is it difficult to bleach knots?I'm in the process of purchasing
A By *****
Wiggins hair can pick out the small knots hair for you & you can contact them to make a note for your order. Their hair is slightly bleached. For more details, you can contact their customer service.
8
Q Hey, I live in Philadelphia in the United States how long would you think shipping would take
A By *****
You can contact Wiggins hair customer service to ask for the shipping time. They will tell you the shipping time based on the product you want.
7
Q I need a wig as soon as possible. What are your shipping options?
A By *****
About shipping options, Wiggins Hair can ship by FedEx, DHL, UPS, USPS, etc. They may choose different shipping methods for different products. You can contact Wiggins Hair customer service for more details.
7
Q Can you customize all the with a elastic band so I can put it in a high ponytail and high bum or color the wig before I buy it to the color I like after I send the picture.. also do you sell clueless wig that I won’t have to use glue.
A By *****
Wiggins Hair wigs are glueless. If you want them to customize specific color or send you the elastic band, you can contact their customer service.
7
Q Can it come in 23.5 circumference ?
A By *****
Of course. Wiggins hair can make a large cap size (23.5inch) for this wig. Just leave them a message about it when checkout or ask their customer service to add a note for you.
7
Q Can the hair be dyed to burgundy?
A By *****
All of their wigs can be dyed to #27 color. Suggest that pls use the developer that doesn't exceed 20v. Or you can find a professinal hairdress to do it in orderto reach the better coloring. For more details, you can contact with Wiggins Hair Service to ask.
6
Q Can the hair be curled ? And do the curls last long?
A By *****
Yes, the hair can be curled and it will last long with good care. Contact Wiggins Hair customer servive for more details.
5
Q Is this human hair
A By *****
Our hair is made from 100% human hair.With over 500,000 satisfied customers and many positive reviews, we’re confident that our products can meet your expectations.
5
Q Why do you scam your customers ?
A By *****
Wiggins Hair customer service has contacted you. Pls rest assured, they will help you solve the problem.
4
Q I don’t get my hair
A By *****
You can contact Wiggins Hair customer service to ask more details, they will help you.
4
Q Are the knots bleached
A By *****
Yes, the knots are bleached.
2
Q Can the wig be sewed on?
A By *****
Dear,our wigs are made up of bundles, lace, caps, and sewn together.
2
Q What density is the cheapest but still full and good ?
A By *****
You can contact Wiggins Hair customer service, they can give you some suggestions.
2
Q Is this loose deep wave HD wig free parting? Does it have the elastic band in addition to the adjustable straps?
A By *****
Yes, it comes with the elastic band in addition to the adjustable straps. and it comes with middle parting, but you can make it side parting or free parting.
0
Q Knots bleached
A By *****
The Knots are not bleaced for HD lace wig.
0
Q Do you guys cut the lace before shipping it?
A By *****
Yes, we can cut the lace for you for free.
0
Q Can I get this wig in 42 inches
A By *****
We can customize the length for you, please feel free to contact us before you place order.
0
Q Can I get a large cap? 23.5?
Q What is a 13by 6
A By *****
The lace size is 13 inch(ear to ear) by 6 inch deep part
0
Q If I order a 36 inch in this wig, 300% density can I get the cap in a size large(23 ")....if so how do you order that one?
A By *****
when you add the item in your cart, you will see a customization service in bonus buy option, please confirm the customization service you want.
0
Q Why can't I order 1 wig
Q Could I order this in the #4 brown
A By *****
Yes, please leave your customization massage before you place an order.
0
Q Does this wig come in a small wig cap option?
A By *****
Dear,our wig cap size is medium size from 22-22.5 inches, we also can customize large or small size for you.
0
Q I want this wig measurement for my head is medium. Never order from you all so want hd lace I need 13x4
A By *****
No problem dear, you will get the premium HD lace wig.
0
Q Is the 300 density true? I want it very full
A By *****
Yes, it is true.
0
Q How many days does it to ship to ukMy birthday is Friday 28th can it be delivered on that day?
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