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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (4917)All
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By realisticree
Verified -
First time ever purchasing from this company. Also my first time purchasing a lace wig. The customer was very good. The wig was beautiful and full. But I do wish I wldve got the 250 density for a fuller look. No shedding but the wig was sooo stank. I had to wash atleast 5 times to get the smell out.
16
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By Sanaa
Verified -
the wig came fast and in a timely manner with great communication. the wig is very soft and true to length. i am very pleased:)
15
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By Liya M
Verified -
I ordered this unit on 08/12, it processed/shipped the next day and was here in seven days exactly. I had taken a break from Wiggins and was trying other brands being advertised but this brand is #1...my pics say everything. These companies charge you so much for HD/pre-bleach and pluck but really it is thick Swiss lace you cannot melt, huge knots and not pre-plucked. They give you a helmet wig and upcharge you crazy. This wig came pre-plucked and bleached, the knots were so small I literally did not have to bleach anything. I did pluck a little more to my liking and bleach washed the entire unit for a chocolate brown shade. This hair is very much giving laid, growing from my scalp, very much "what lace"!! It is so undetectable. My only qualm is the 300 density feels more like 250% but still very full as you see in the pic. Wiggins is ALWAYS worth the extra money because they deliver! As a buyer of their wigs for four years even with taking a break from buying from them, they are still the best to ever do it!
15
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By Big Mo
Verified -
I was skeptical but after about two weeks of countless YouTube videos, TikToks, abs customer reviews I purchased the 13x6 in 30in 200% Density. this hair is so beautiful. I’ve gotten so many compliments. It’s EXTREMELY full, but no tangling or shedding. No thinning in the frontal whatsoever. Definitely worth the money !
15
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By Imani
Verified -
I normally don’t write reviews for anything unless it’s like super good. I loveee this wig It’s super full and I’m 5’4 the 24in reaches the end of my back. Hair is amazingly soft I did wash and condition it with silicon mix before installing and I’m so in love. I dyed it 1b with L’Oréal hi color and it took color well. I highly recommend this wig.
14
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By Jess Smith
Verified -
This hair is bomb! The best hair I’ve purchased hands down ! Super soft, full of body, true to length, no tangling, the lace melts into your skin and the curl pattern is beautiful! I get compliments everywhere I go.
14
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By Keya
Verified -
Goddess!! Is all i can say about this wig. Beautiful. Straightened it the 1st day!! Then decided to wear it curly. The curls came back with just water. Hands down my favorite wig!!!!
13
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By Nique
Verified -
I received the wig quickly, and it was absolutely perfect. The quality exceeded my expectations, and I’ve been getting so many compliments. Highly recommend !
13
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By Tya Inniss
Verified -
I think it is a great wig for the price you are paying. I love the curl pattern of the hair. I would definitely recommend this wig to anyone especially people who are beginners with wigs.
13
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By Tya Inniss
Verified -
I waited a little bit to use the hair before giving an honest review, I’ve Worn this hair for 3 weeks.The hair came really nice, soft and curly, but after shampooing and conditioning, the curls was out of this world!. I’m getting so many compliments and am happy to tell people where I got it from.I’m definitely ordering a longer length. Seller is extremely nice too.
13
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By Lin
Verified -
I love how the company stays in contact with you and confirms everything. The wig was very full soft no smell and very nice. It's definitely HD. I have ordered in the past and my experience was great as always! Thank you
1
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By Liya M
Verified -
I ordered this unit on 08/12, it processed/shipped the next day and was here in seven days exactly. I had taken a break from Wiggins and was trying other brands being advertised but this brand is #1...my pics say everything. These companies charge you so much for HD/pre-bleach and pluck but really it is thick Swiss lace you cannot melt, huge knots and not pre-plucked. They give you a helmet wig and upcharge you crazy. This wig came pre-plucked and bleached, the knots were so small I literally did not have to bleach anything. I did pluck a little more to my liking and bleach washed the entire unit for a chocolate brown shade. This hair is very much giving laid, growing from my scalp, very much "what lace"!! It is so undetectable. My only qualm is the 300 density feels more like 250% but still very full as you see in the pic. Wiggins is ALWAYS worth the extra money because they deliver! As a buyer of their wigs for four years even with taking a break from buying from them, they are still the best to ever do it!
15
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By Misz.Jade
Verified -
Absolutely adore this wig! It’s been so fun! I have done so many versatile styles and received so many compliments. Minimal shedding, soft, lace is super transparent. My only regret is not getting it longer!!!!
18
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By Drae
Verified -
I really like this wig so far. It’s full and dense, beautiful curls, has thin Hd lace. This a REAL review. I bought this wit my own money and still paying it off on Afterpay so you know ima give the real deal. I would definitely buy again. I’m obsessed with the fullness. It sheds but what hair doesn’t? And it has a factory type smell so wash wig before install.
6
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By Tamyrica Smith
Verified -
First off my hair came within two days which was amazing. Secondly the hair texture was WAY better then expected. I am in love with this hair. I am happy with my order and will be ordering again!
1
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By Lex
Verified -
Omg this hair is literally so beautiful!!! Straight out the package I was in love. Has a slight smell but it’s not to bad. I got the 300 density and it is THICK lol. Probably more than I needed but I love it!! Lace is also absolutely gorgeous and so thin it looks natural.
2
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By Tamia Horton
Verified -
This wig so so thick and bouncy! This I why I keep buying from this company. The knots are small and it’s pre plucked too. You don’t have to do much work with this wig. Straight out of the box you can put it on. Very beautiful!
4
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By Monique Miller
Verified -
The quality is really nice. It flows so well and barely sheds. The lace was very easy to work with. The knots were tiny so barely had to do any bleaching.
1
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By Nezzy
Verified -
Beautiful beautiful hair. Love the length. I’m a honest reviewer. I’ve ordered twice by Wiggins hair company so I’m pretty much a new customer and both my experience has been perfecto. Shipping 5/5 it was quick. The professionalism and the communication 5/5. The plucking the lace the hair top quality 10/10 for all combined. I’m making this review out of honesty. You have ordered from some top brands yet again this company is on my top brand list. Can’t wait for my third order. Thanks Wiggins ps. I haven’t installed my unit just yet but it will be and I’ll come back with pics.
2
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By Chanelle Caffey
Verified -
This wig is so pretty and the color really compliments my complexion. It arrived quick and it looked beautiful straight out the pack! It doesn’t shed and bleaches/plucks really easy and was quick to install. I didn’t have any issues with the hair at all and will be ordering again
19
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By Tyti Macon
Verified -
This wig was everything! True to length and density! I reinstalled the wig multiple times and dyed it jet black. I always purchase my wigs from wiggins & they NEVER disappoint.
2
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By Olivia M Craig
Verified -
Very good quality hair, curls are soft and nice. Little to no shredding. Hair is bouncy and easy to maintain. Definitely recommend getting this hair. The seller is also extremely great.
2
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By Michelene Etienne
Verified -
Such good quality hair. It is very soft, doesn’t tangles which allows for very easy care. It is a great wig with little to no hair loss. I’m very satisfied and will definitely purchase from this store again. It is shiny, soft and long as I got the 26”, it’s amazing. It also has no smell. It is thick, breathable and comfortable. This is my second time ordering from here. Definitely will order again!
7
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By Jazzmyn Grey
Verified -
The hair quality is really amazing, the curls are bouncy, the hair is very soft. It’s pre-plucked so if you’re a beginner it’s easy to install as they have baby hairs that you can style to your own liking. The hair is true to length. There’s no chemical smell and it’s giving 100% human hair!
2
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By Juanita White
Verified -
the hair is honestly perfect ! it’s so long and soft and full and bouncy. it’s really nice when styled. definitely will order again! lovely hair
1
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By Sabrina Williams
Verified -
I have ordered from this company many of times and they have never failed me! This was so easy to install. It was true to length, and it was very soft. I got many compliments on this wig and I will be back to order with them again soon!
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By Diya
Verified -
The best hair I’ve ever purchased. When I tell you I got my moneys worth!!! I wore it for like 2 months lol
1
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By Wendy Fenelon
Verified -
i love this unit a lot because its really affordable & it’s texture is my favorite, it always looks natural with any style I choose. I will be purchasing another unit in the future from this company :)
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By Torree Echols
Verified -
I absolutely love this hair I can look at and tell it’s great quality not to mention the cute head band and detailed hair instructions that were sent with the hair I will be purchasing again .
2
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By Kesha
Verified -
It’s an amazing wig I will be buying another one but longer
1
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Does the wig have cap sizes to choose from?e.g small to large
A By *****
Yes, you can leave a note for cap size when check out.
17
Q Can you make custom hair line shape if I send you a picture?
A By *****
Of course, wiggins will help you customize it, you can contact customer service
15
Q Do you do internal shipping ? If yes, how long does it take ?
A By *****
Yes, wiggins provides internal shipping, usually received within 2-4 days after shipping out
14
Q Do you make high quality wigs that will last long, less shading, pre-plugged, full density, wet and wavy? What is your guarantee?
A By *****
Yes, of course, they make high quality wigs that last long, less shading, pre-plugged, full density. You can contact with them if you have any problem after receive the package. They have 30 days return policy.
13
Q Can the wig only be bleached to a 27 ?
A By *****
Yes, if you want a lighter color than 27, you can contact wiggins and they will customize it for you
13
Q Does this loose deep wave hair come with a free wig of our choice or you guys pick?
A By *****
Yes, there will be a free wig, it is random
13
Q My head is very small do you guys have a smaller wig cap from 22 inches? If yes how would i order a wig size like 21 inches
A By *****
The default is the medium cap size (22.5inch). Wiggins can customize the small cap size (21.5inch) for you, you can leave a note when you place the order.
12
Q How do you pick wig cap size? Also does the hair shed because reviews are mixed?
A By *****
It is medium cap size by default on the website. You can leave a note for your cap size when place the order. Their wigs are sewn manually, the quality is very high. There is little shedding.
12
Q Does the wigs come with knots bleached and pre plucked?
A By *****
Yes, it comes with knots bleached and pre plucked.
11
Q Does this wig have lace at the back that can be glued down and can it be put up into a bun if needed ?
A By *****
If you need the lace at the back, they can also specially customize that for you. And if you want to put up into a bun, you can try their full lace wig, which can be made any style. As for more details, pls contact with Wiggins Hair service to ask that.
11
Q How long does it take to ship to the UK
A By *****
Normally it takes 4-7 working days to ship to UK after it ships.
11
Q It says buy one get one free, what kind of hair do you get for the free one?
A By *****
The free wig is sent randomly by Wiggins.
10
Q can this hair be straightened?
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about straightening temperatures and precautions. That will protect the wig better.
10
Q Can this be made with 4C edges?
A By *****
Yes, they can be made with 4C hairline.
10
Q Is it still but 1 get one free / also are the baby hairs and hair line plucked already ?
A By *****
It is not the buy one get one free at present. Yes, there' re baby hairs and pre-plucked. Contact with Wiggins Hair service to ask more details
10
Q If I order this wig how can I get a 40” same one loose deep wave 14x6 transparent wig
A By *****
Sorry that they have no 14*6 transparent wig, but 13*6 lace frontal wig. You can contact with Wiggins Hair customer service to help you.
10
Q What is the lightest this hair can be bleached to?
A By *****
Wiggins wigs are 100% human hair and can be dyed or bleached to color #27.
10
Q Hello! I am interested in purchasing this loose deep wave wig, but I would like to know if extra large cap sizes are available? I have my measurements available. Would you all be able to accommodate me?
A By *****
They can make this wig in large size(23.5inch). Contact with Wiggins Hair customer service to ask more details.
10
Q Can this hair be wet?
A By *****
Yes, it can be make the wet style.
10
Q I accidentally put the wrong address, how can I change it? Will you ship it to my billing address instead?
A By *****
You can contact Wiggins Hair customer service, they will help you!
10
Q What is the material grade of the hair please
A By *****
It is 9A grade. You can contact with Wiggins Hair service to ask other more details.
10
Q Is there anyway we can have a black elastic band attached to the wig?
A By *****
Yes, of course, you can leave a note when check out for your any needs.
9
Q I’m in South Africa, How soon can I get it
A By *****
Generally it may need 10-25 working days to South Africa after shipping out the package.
9
Q Do you provide express shipping
A By *****
Yes, WIGGINS can offer the express shipping. You can contact with customer service to consult.
9
Q is this a full frontal or lace front?
A By *****
You can choose the lace size when place the order, such as 5x5 lace closure wig, 13x4 lace front wig or 13x6 lace front wig. If you want full lace front of 13x4 or 13x6, you can contact Wiggins Hair customer service for more details.
9
Q What’s the difference between Swiss lace and HD lace?
A By *****
Regular Swiss lace is divided into: transparent, medium brown and light brown lace. You can choose the lace that is closest to your skin color. HD lace is the best Swiss lace, it's soft & thin, has a high definition, can match all the skins.
9
Q What grade is the hair
A By *****
The hair grade is 9A
9
Q Hi do those wigs come glueless with adjustable ban and put in highponytail or in Highponytail.
A By *****
It's glueless wig with adjustable band. It is recommended that you choose a large lace size to put in high ponytail.
9
Q Hello Is the part pre plucked ? And the edges or do we have to request it ?
A By *****
All of their wigs are pre-plucked. And there are enough baby hairs for the customers.
9
Q Hello, I have a low hairline and my wig cap size is 24"...would you be able to customize the wig cap to fit my head shape?
A By *****
They can make large cap size (23.5inch). You can contact with Wiggins Hair service to ask more details.
8
Q I’m in the UK, how long will it take to receive the wig?
A By *****
Different products have different shipping time. Please tell Wiggins Hair customer service more details about the wig you want, then they will check the shipping time for you.
8
Q Hi I’m am on the verge or confirming my order? I want to know if the 13 x6 loose deep frontal wig is truly 13x6. Does these wigs have only the middle 6 and the sides 2inches? Or do I truly get the side parting on the sides?
A By *****
Wiggins hair can make full 13*6 lace frontal wig now. Please contact their customer service to learn more details about that.
8
Q What is the insurance
A By *****
“Insurance for lost” is a protection program for package showing delivered on the official carrier’s site, but cannot find it. It’s helpful to areas having package thefts. If you want to learn more details, please contact Wiggins Hair customer service.
8
Q Does this wig really come buy 1 get 1 free?
A By *****
Yes, it really com buy 1 get 1 free. As for more details, you can contact with Wiggins Hair service.
8
Q Do I have to add the free wig to my cart?
A By *****
You don't need to add the free wig to your cart. It is sent by their warehouse randomly, which will be added to your order automatically after you purchase.
8
Q Does this mean wig have an adjustable strap in the bck ?
A By *****
Yes, there has the adjustable strap in the back of wig.
8
Q Is the knots big or small? Is it difficult to bleach knots?I'm in the process of purchasing
A By *****
Wiggins hair can pick out the small knots hair for you & you can contact them to make a note for your order. Their hair is slightly bleached. For more details, you can contact their customer service.
8
Q Hey, I live in Philadelphia in the United States how long would you think shipping would take
A By *****
You can contact Wiggins hair customer service to ask for the shipping time. They will tell you the shipping time based on the product you want.
7
Q I need a wig as soon as possible. What are your shipping options?
A By *****
About shipping options, Wiggins Hair can ship by FedEx, DHL, UPS, USPS, etc. They may choose different shipping methods for different products. You can contact Wiggins Hair customer service for more details.
7
Q Can you customize all the with a elastic band so I can put it in a high ponytail and high bum or color the wig before I buy it to the color I like after I send the picture.. also do you sell clueless wig that I won’t have to use glue.
A By *****
Wiggins Hair wigs are glueless. If you want them to customize specific color or send you the elastic band, you can contact their customer service.
7
Q Can it come in 23.5 circumference ?
A By *****
Of course. Wiggins hair can make a large cap size (23.5inch) for this wig. Just leave them a message about it when checkout or ask their customer service to add a note for you.
7
Q Can the hair be dyed to burgundy?
A By *****
All of their wigs can be dyed to #27 color. Suggest that pls use the developer that doesn't exceed 20v. Or you can find a professinal hairdress to do it in orderto reach the better coloring. For more details, you can contact with Wiggins Hair Service to ask.
6
Q Can the hair be curled ? And do the curls last long?
A By *****
Yes, the hair can be curled and it will last long with good care. Contact Wiggins Hair customer servive for more details.
5
Q Is this human hair
A By *****
Our hair is made from 100% human hair.With over 500,000 satisfied customers and many positive reviews, we’re confident that our products can meet your expectations.
5
Q Why do you scam your customers ?
A By *****
Wiggins Hair customer service has contacted you. Pls rest assured, they will help you solve the problem.
4
Q I don’t get my hair
A By *****
You can contact Wiggins Hair customer service to ask more details, they will help you.
4
Q Are the knots bleached
A By *****
Yes, the knots are bleached.
2
Q Can the wig be sewed on?
A By *****
Dear,our wigs are made up of bundles, lace, caps, and sewn together.
2
Q What density is the cheapest but still full and good ?
A By *****
You can contact Wiggins Hair customer service, they can give you some suggestions.
2
Q Knots bleached
A By *****
The Knots are not bleaced for HD lace wig.
0
Q Can I get this wig in 42 inches
A By *****
We can customize the length for you, please feel free to contact us before you place order.
0
Q Does this wig come in a small wig cap option?
A By *****
Dear,our wig cap size is medium size from 22-22.5 inches, we also can customize large or small size for you.
0
Q I want this wig measurement for my head is medium. Never order from you all so want hd lace I need 13x4
A By *****
No problem dear, you will get the premium HD lace wig.
0
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