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Customer Reviews
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Product Details
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (4921)All
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By Sushi
Verified -
This hair is very beautiful, good quality soft and no shedding. The lace blends well and easy to wear and go, loved itVery impressed with my purchase highly recommend it and this company has the best customer service and quality hair compared to other companies. I will keep buying from Wiggins.
5
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By Li
Verified -
Don’t hesitate, ORDER NOW!! This wig is amazing & easy to maintain. It’s been a year now & I still have the wig & it’s still in good condition! Minimal shedding
5
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By Pinkettj__
Verified -
Absolutely love the hair this my second time purchasing from this company and they never disappoint at all.
5
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By Bigsexccyyy
Verified -
Hair was so soft took well when bleaching the knots love love love thank you
5
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By Tesien Greene
Verified -
This wig is absolutely great ! The texture and quality of the hair is satisfying. I would highly recommend, I can rub my fingers throughout the hair with no tangle. The curls are everything !
5
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By imani ross
Verified -
Ok so this is my honest review. The shipping is the best thing. The density of the hair is great the curl pattern really pretty it takes maintenance but if you take care of it your hair would be fine.
5
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By Adrianne Bynoe
Verified -
absolutely LOVE this company.
hair came extremely early.
bleach and dyed twice and the curl pattern snapped right back.
really don’t have to much to it. just shake and go.
no shedding. no mat up.
customer service is out of this world.
DEFINITELY will be returning
5
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By Joy Teah
Verified -
l love the hair,the hair is very beautiful and novel, and the curls are very elastic. The lace is thin and comfortable to the touch. No smell! high quality! The logistics is very fast and I received it in less than four days. The seller's service attitude is very good and makes me feel very comfortable.
5
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By Mia
Verified -
The hair was nice. Lace was thin (I got hd). The hair looks better when moisturized and wet. It was cute. I honestly should have got a longer length
5
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By Racquel Jones
Verified -
Beautiful wig and awesome hair!! Preplucked and the lace was soft and seemed like it was lightly tinted
5
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By Jordan Ferguson
Verified -
Hair is great quality no shedding, no smell and no tangling. You can literally run your fingers through it two weeks after install. The wig was ready to install the lace melted very easy and the hair line looked very natural
2
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By Necold Gutter
Verified -
I was skeptical about purchasing a wig here, but I don’t regret it at all! I’m so ready to install this week this weekend! It’s so soft and true to length. I ordered a 26 inch and it came the next day literally! The knots are very small and there’s no smell to the wig at all. love it!!
3
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By Carissa Mosley
Verified -
This is a good wig especially for beginners, I didn’t even have to bleach the lace just added makeup.. the hair is good quality
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By Jamie Curlett
Verified -
Ordered this hair last minute for my birthday. The reviews were pretty good so I gave them a try. Hair was soft and the lace blended with my skin perfectly. Hair was full enough. Great quality for an affordable wig!
2
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By amaya tillman
Verified -
Was my first wig I ever installed by myself and the wig made it really easy!! The lace was really easy to work with and the hair is super thick. I would definitely purchase from this company again and this hair has minimal to no shedding. I would definitely recommend this wig.
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By Shamarla
Verified -
This wig got me here out here feeling like I got Indian in my family
2
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By Lila Hardin
Verified -
This hair is amazing; no weird smell or no heavy shedding. Hair very soft and true to length. I literally love this hair!!!!!
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By Ama Akpata
Verified -
This is a beautiful wig. The hair is soft and long. It is gorgeous and also true to length. If you think about it, you really do. I don't regret buying this product at all. 10/10, great hair! I would recommend it to my family and friends.
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By Morgan Brown
Verified -
I love the wig it’s very soft it did t smell bad when I got it and it also has little items in the bag as well!! Ive been wearing the wig for like 4 days now and there has been no shedding and no tangles I love it soooo much I would definitely encourage everyone to get this wig as well!!
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By Kokneeka Houston
Verified -
I love the fact that the hair have nice texture and no shedding true to length 180% thick and nice and it came pre pluck
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By Dhija Tillman
Verified -
I love this wig I didn’t expect it to be this good
So far so good
2
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By kelese Crosby
Verified -
The wig out the bag was great . First couple days , still looked good . Highly recommend!
2
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By Mariah manning
Verified -
I must say compared to others this is really good for it price. Great texture- very soft and bouncy. Make sure to wash it. Barely shedding. I think it came plucked pretty good.
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By Shalmadeen Edwards
Verified -
Love this unit, it's worth every penny spent, much compliments
1
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By Poonie
Verified -
Loveeeee my wig looks get soooo many compliments on wig! I just bought another wig. I think I have bought over 8 wigs. They all have been good quality. I will be ordering again.
2
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By Sanaa Manley
Verified -
The hair came in two days! The hair true to length. I ordered 24inches and that’s exactly what I got. It is a 13x 4 lace front. I love how soft the hair is. The knots take bleach well. I also like how versatile it is. Get this hair!
2
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By Jasmine Rawls
Verified -
Guys this wig I guarantee that its worth the price.... Lets talk about the density its 180 % very thick and full of volume HD LACE!!!! and PRE PLUCKED!!!... I purchased 26 inch and the measurement is right. Trust me guys I haven't found any faults... but take my advised and GO!!! BUY!!! IT!!!...
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By Kelly Clarke
Verified -
Wig is soft and take color nicely. I was able to bleach the wig and add highlights and it didn’t shed. I would recommend you buying.
1
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By Amber Cox
Verified -
This is probably the best hair I’ve ever got, the lace was perfect , hair has minimal shedding and is true to length. Recieved within a week of ordering
6
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By Marita Pat-Ifon
Verified -
Hair came fast!! 4 days! The hair is full , soft and definitely true to length.Definitely recommend buying this hair! the lace bleached pretty good!
112
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
185
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Does the wig have cap sizes to choose from?e.g small to large
A By *****
Yes, you can leave a note for cap size when check out.
17
Q Can you make custom hair line shape if I send you a picture?
A By *****
Of course, wiggins will help you customize it, you can contact customer service
15
Q Do you do internal shipping ? If yes, how long does it take ?
A By *****
Yes, wiggins provides internal shipping, usually received within 2-4 days after shipping out
14
Q Do you make high quality wigs that will last long, less shading, pre-plugged, full density, wet and wavy? What is your guarantee?
A By *****
Yes, of course, they make high quality wigs that last long, less shading, pre-plugged, full density. You can contact with them if you have any problem after receive the package. They have 30 days return policy.
13
Q Can the wig only be bleached to a 27 ?
A By *****
Yes, if you want a lighter color than 27, you can contact wiggins and they will customize it for you
13
Q Does this loose deep wave hair come with a free wig of our choice or you guys pick?
A By *****
Yes, there will be a free wig, it is random
13
Q My head is very small do you guys have a smaller wig cap from 22 inches? If yes how would i order a wig size like 21 inches
A By *****
The default is the medium cap size (22.5inch). Wiggins can customize the small cap size (21.5inch) for you, you can leave a note when you place the order.
12
Q How do you pick wig cap size? Also does the hair shed because reviews are mixed?
A By *****
It is medium cap size by default on the website. You can leave a note for your cap size when place the order. Their wigs are sewn manually, the quality is very high. There is little shedding.
12
Q Does the wigs come with knots bleached and pre plucked?
A By *****
Yes, it comes with knots bleached and pre plucked.
11
Q Does this wig have lace at the back that can be glued down and can it be put up into a bun if needed ?
A By *****
If you need the lace at the back, they can also specially customize that for you. And if you want to put up into a bun, you can try their full lace wig, which can be made any style. As for more details, pls contact with Wiggins Hair service to ask that.
11
Q How long does it take to ship to the UK
A By *****
Normally it takes 4-7 working days to ship to UK after it ships.
11
Q It says buy one get one free, what kind of hair do you get for the free one?
A By *****
The free wig is sent randomly by Wiggins.
10
Q can this hair be straightened?
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about straightening temperatures and precautions. That will protect the wig better.
10
Q Can this be made with 4C edges?
A By *****
Yes, they can be made with 4C hairline.
10
Q Is it still but 1 get one free / also are the baby hairs and hair line plucked already ?
A By *****
It is not the buy one get one free at present. Yes, there' re baby hairs and pre-plucked. Contact with Wiggins Hair service to ask more details
10
Q If I order this wig how can I get a 40” same one loose deep wave 14x6 transparent wig
A By *****
Sorry that they have no 14*6 transparent wig, but 13*6 lace frontal wig. You can contact with Wiggins Hair customer service to help you.
10
Q What is the lightest this hair can be bleached to?
A By *****
Wiggins wigs are 100% human hair and can be dyed or bleached to color #27.
10
Q Hello! I am interested in purchasing this loose deep wave wig, but I would like to know if extra large cap sizes are available? I have my measurements available. Would you all be able to accommodate me?
A By *****
They can make this wig in large size(23.5inch). Contact with Wiggins Hair customer service to ask more details.
10
Q Can this hair be wet?
A By *****
Yes, it can be make the wet style.
10
Q I accidentally put the wrong address, how can I change it? Will you ship it to my billing address instead?
A By *****
You can contact Wiggins Hair customer service, they will help you!
10
Q What is the material grade of the hair please
A By *****
It is 9A grade. You can contact with Wiggins Hair service to ask other more details.
10
Q Is there anyway we can have a black elastic band attached to the wig?
A By *****
Yes, of course, you can leave a note when check out for your any needs.
9
Q I’m in South Africa, How soon can I get it
A By *****
Generally it may need 10-25 working days to South Africa after shipping out the package.
9
Q Do you provide express shipping
A By *****
Yes, WIGGINS can offer the express shipping. You can contact with customer service to consult.
9
Q is this a full frontal or lace front?
A By *****
You can choose the lace size when place the order, such as 5x5 lace closure wig, 13x4 lace front wig or 13x6 lace front wig. If you want full lace front of 13x4 or 13x6, you can contact Wiggins Hair customer service for more details.
9
Q What’s the difference between Swiss lace and HD lace?
A By *****
Regular Swiss lace is divided into: transparent, medium brown and light brown lace. You can choose the lace that is closest to your skin color. HD lace is the best Swiss lace, it's soft & thin, has a high definition, can match all the skins.
9
Q What grade is the hair
A By *****
The hair grade is 9A
9
Q Hi do those wigs come glueless with adjustable ban and put in highponytail or in Highponytail.
A By *****
It's glueless wig with adjustable band. It is recommended that you choose a large lace size to put in high ponytail.
9
Q Hello Is the part pre plucked ? And the edges or do we have to request it ?
A By *****
All of their wigs are pre-plucked. And there are enough baby hairs for the customers.
9
Q Hello, I have a low hairline and my wig cap size is 24"...would you be able to customize the wig cap to fit my head shape?
A By *****
They can make large cap size (23.5inch). You can contact with Wiggins Hair service to ask more details.
8
Q I’m in the UK, how long will it take to receive the wig?
A By *****
Different products have different shipping time. Please tell Wiggins Hair customer service more details about the wig you want, then they will check the shipping time for you.
8
Q Hi I’m am on the verge or confirming my order? I want to know if the 13 x6 loose deep frontal wig is truly 13x6. Does these wigs have only the middle 6 and the sides 2inches? Or do I truly get the side parting on the sides?
A By *****
Wiggins hair can make full 13*6 lace frontal wig now. Please contact their customer service to learn more details about that.
8
Q What is the insurance
A By *****
“Insurance for lost” is a protection program for package showing delivered on the official carrier’s site, but cannot find it. It’s helpful to areas having package thefts. If you want to learn more details, please contact Wiggins Hair customer service.
8
Q Does this wig really come buy 1 get 1 free?
A By *****
Yes, it really com buy 1 get 1 free. As for more details, you can contact with Wiggins Hair service.
8
Q Do I have to add the free wig to my cart?
A By *****
You don't need to add the free wig to your cart. It is sent by their warehouse randomly, which will be added to your order automatically after you purchase.
8
Q Does this mean wig have an adjustable strap in the bck ?
A By *****
Yes, there has the adjustable strap in the back of wig.
8
Q Is the knots big or small? Is it difficult to bleach knots?I'm in the process of purchasing
A By *****
Wiggins hair can pick out the small knots hair for you & you can contact them to make a note for your order. Their hair is slightly bleached. For more details, you can contact their customer service.
8
Q Hey, I live in Philadelphia in the United States how long would you think shipping would take
A By *****
You can contact Wiggins hair customer service to ask for the shipping time. They will tell you the shipping time based on the product you want.
7
Q I need a wig as soon as possible. What are your shipping options?
A By *****
About shipping options, Wiggins Hair can ship by FedEx, DHL, UPS, USPS, etc. They may choose different shipping methods for different products. You can contact Wiggins Hair customer service for more details.
7
Q Can you customize all the with a elastic band so I can put it in a high ponytail and high bum or color the wig before I buy it to the color I like after I send the picture.. also do you sell clueless wig that I won’t have to use glue.
A By *****
Wiggins Hair wigs are glueless. If you want them to customize specific color or send you the elastic band, you can contact their customer service.
7
Q Can it come in 23.5 circumference ?
A By *****
Of course. Wiggins hair can make a large cap size (23.5inch) for this wig. Just leave them a message about it when checkout or ask their customer service to add a note for you.
7
Q Can the hair be dyed to burgundy?
A By *****
All of their wigs can be dyed to #27 color. Suggest that pls use the developer that doesn't exceed 20v. Or you can find a professinal hairdress to do it in orderto reach the better coloring. For more details, you can contact with Wiggins Hair Service to ask.
6
Q Can the hair be curled ? And do the curls last long?
A By *****
Yes, the hair can be curled and it will last long with good care. Contact Wiggins Hair customer servive for more details.
5
Q Is this human hair
A By *****
Our hair is made from 100% human hair.With over 500,000 satisfied customers and many positive reviews, we’re confident that our products can meet your expectations.
5
Q Why do you scam your customers ?
A By *****
Wiggins Hair customer service has contacted you. Pls rest assured, they will help you solve the problem.
4
Q I don’t get my hair
A By *****
You can contact Wiggins Hair customer service to ask more details, they will help you.
4
Q Are the knots bleached
A By *****
Yes, the knots are bleached.
2
Q Can the wig be sewed on?
A By *****
Dear,our wigs are made up of bundles, lace, caps, and sewn together.
2
Q What density is the cheapest but still full and good ?
A By *****
You can contact Wiggins Hair customer service, they can give you some suggestions.
2
Q Knots bleached
A By *****
The Knots are not bleaced for HD lace wig.
0
Q Can I get this wig in 42 inches
A By *****
We can customize the length for you, please feel free to contact us before you place order.
0
Q Does this wig come in a small wig cap option?
A By *****
Dear,our wig cap size is medium size from 22-22.5 inches, we also can customize large or small size for you.
0
Q I want this wig measurement for my head is medium. Never order from you all so want hd lace I need 13x4
A By *****
No problem dear, you will get the premium HD lace wig.
0
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