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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (4917)All
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By Patricia Culberson
Verified -
LOVE IT !! I was a bit skeptical about purchasing this wig from wiggins but after seeing other people’s reviews and pictures I couldn’t resist, and I don’t regret my decision at all! The hair is so soft and the curl pattern is gorgeous ! I got so many compliments on this wig and I will definitely purchasing another when the time comes!
3
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By Innette grissett
Verified -
The hair is gorgeous. The volume the length. I’m so glad I ordered with them. Shipping only took a few days, communication was amazing. I got it waaaaay before the expected date. Will be ordering from them again. I’ll post update once hair is installed.
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By Isatu Whyte
Verified -
Nice quality wig , the hair is super soft & the lace is good. The wig is very beginner friendly comes with baby hairs & bleaches nicely keeping the curl pattern. Company was extremely nice & shipped the wig fast
2
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By Nicole Jagdeo
Verified -
This company was really good with shipping and customer service! I ordered this hair on a Tuesday and it came the Friday. The hair is really soft and didn’t have any weird smell. I purchased a 30in loose deep wave and the length is true. Packaging also came with a wig cap which was really convenient for me. Definitely would recommend to buy! Can’t wait to install!
1
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By Azsa Hilton
Verified -
First I should start off by saying this is an absolutely beautiful and great wig! The wig is true to length, absolutely no shedding and the lace is very thin and easy to blend, use makeup or lace tint to blend of it does not match your skin perfectly. The knots on this lace bleached with little to no effort, the knots bleached easily and beautifully and helped to give it a more skin like appearance. The hair curled easily and also held the curls for a long period of time. The hair quality of the hair is great, the hair is very soft, no shedding and holds curls. I highly recommend this vendor, communication was great, any questions I had they answered and in a timely manner. There was no issues with my order, everything was there and everything was in perfect condition.
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By Connie Ellington
Verified -
I absolutely LOVEE this wig !!! It is soo soft and I haven’t experienced any shedding like that . I plucked it a little bit , but it came pre plucked.I cant wait to rock this amazing wig
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By Jeanine Butler
Verified -
I definitely will be buying again the application is so flawless! The lace definitely melted into the skin ! The quality of this wig is absolutely amazing ill be buying again ! Recommend this wig for anyone who is thinking of buying! The hair it self is so soft and silky it came with no smell ! And it was delivered to me really fast ! Goo buy Asap!!
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By Rafatu Erskine
Verified -
the seller was very helpful. The unit is perfect no shedding, soft and the place looks super natural. What was even better and surprising was the fact that the seller check if I was ok with the unit (after sales customer service ). Thanks much will be ordering more units for sure .
2
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By Carolee Cooper
Verified -
the hair was shipped quickly
the seller contacted me daily and gave updates on the shipment
she answered every question I had customer service was amazing
the hair has noooo smell
it's soft to the touch
it's beautifully made
and the sizing was practical
I think I found my 1 true supplier
1
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By Shawnda Jones
Verified -
I absolutely love this unit. it really looks realistic. I have had several several ladies inquiring and I didn't mind sharing. The cost is amazing for the quality.
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By Patricia Culberson
Verified -
LOVE IT !! I was a bit skeptical about purchasing this wig from wiggins but after seeing other people’s reviews and pictures I couldn’t resist, and I don’t regret my decision at all! The hair is so soft and the curl pattern is gorgeous ! I got so many compliments on this wig and I will definitely purchasing another when the time comes!
3
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By Innette grissett
Verified -
The hair is gorgeous. The volume the length. I’m so glad I ordered with them. Shipping only took a few days, communication was amazing. I got it waaaaay before the expected date. Will be ordering from them again. I’ll post update once hair is installed.
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By Isatu Whyte
Verified -
Nice quality wig , the hair is super soft & the lace is good. The wig is very beginner friendly comes with baby hairs & bleaches nicely keeping the curl pattern. Company was extremely nice & shipped the wig fast
2
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By Nicole Jagdeo
Verified -
This company was really good with shipping and customer service! I ordered this hair on a Tuesday and it came the Friday. The hair is really soft and didn’t have any weird smell. I purchased a 30in loose deep wave and the length is true. Packaging also came with a wig cap which was really convenient for me. Definitely would recommend to buy! Can’t wait to install!
1
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By Azsa Hilton
Verified -
First I should start off by saying this is an absolutely beautiful and great wig! The wig is true to length, absolutely no shedding and the lace is very thin and easy to blend, use makeup or lace tint to blend of it does not match your skin perfectly. The knots on this lace bleached with little to no effort, the knots bleached easily and beautifully and helped to give it a more skin like appearance. The hair curled easily and also held the curls for a long period of time. The hair quality of the hair is great, the hair is very soft, no shedding and holds curls. I highly recommend this vendor, communication was great, any questions I had they answered and in a timely manner. There was no issues with my order, everything was there and everything was in perfect condition.
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By Connie Ellington
Verified -
I absolutely LOVEE this wig !!! It is soo soft and I haven’t experienced any shedding like that . I plucked it a little bit , but it came pre plucked.I cant wait to rock this amazing wig
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By Jeanine Butler
Verified -
I definitely will be buying again the application is so flawless! The lace definitely melted into the skin ! The quality of this wig is absolutely amazing ill be buying again ! Recommend this wig for anyone who is thinking of buying! The hair it self is so soft and silky it came with no smell ! And it was delivered to me really fast ! Goo buy Asap!!
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By Rafatu Erskine
Verified -
the seller was very helpful. The unit is perfect no shedding, soft and the place looks super natural. What was even better and surprising was the fact that the seller check if I was ok with the unit (after sales customer service ). Thanks much will be ordering more units for sure .
2
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By Carolee Cooper
Verified -
the hair was shipped quickly
the seller contacted me daily and gave updates on the shipment
she answered every question I had customer service was amazing
the hair has noooo smell
it's soft to the touch
it's beautifully made
and the sizing was practical
I think I found my 1 true supplier
1
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By Shawnda Jones
Verified -
I absolutely love this unit. it really looks realistic. I have had several several ladies inquiring and I didn't mind sharing. The cost is amazing for the quality.
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By Patricia Culberson
Verified -
LOVE IT !! I was a bit skeptical about purchasing this wig from wiggins but after seeing other people’s reviews and pictures I couldn’t resist, and I don’t regret my decision at all! The hair is so soft and the curl pattern is gorgeous ! I got so many compliments on this wig and I will definitely purchasing another when the time comes!
3
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By Innette grissett
Verified -
The hair is gorgeous. The volume the length. I’m so glad I ordered with them. Shipping only took a few days, communication was amazing. I got it waaaaay before the expected date. Will be ordering from them again. I’ll post update once hair is installed.
-
By Isatu Whyte
Verified -
Nice quality wig , the hair is super soft & the lace is good. The wig is very beginner friendly comes with baby hairs & bleaches nicely keeping the curl pattern. Company was extremely nice & shipped the wig fast
2
-
By Nicole Jagdeo
Verified -
This company was really good with shipping and customer service! I ordered this hair on a Tuesday and it came the Friday. The hair is really soft and didn’t have any weird smell. I purchased a 30in loose deep wave and the length is true. Packaging also came with a wig cap which was really convenient for me. Definitely would recommend to buy! Can’t wait to install!
1
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By Azsa Hilton
Verified -
First I should start off by saying this is an absolutely beautiful and great wig! The wig is true to length, absolutely no shedding and the lace is very thin and easy to blend, use makeup or lace tint to blend of it does not match your skin perfectly. The knots on this lace bleached with little to no effort, the knots bleached easily and beautifully and helped to give it a more skin like appearance. The hair curled easily and also held the curls for a long period of time. The hair quality of the hair is great, the hair is very soft, no shedding and holds curls. I highly recommend this vendor, communication was great, any questions I had they answered and in a timely manner. There was no issues with my order, everything was there and everything was in perfect condition.
-
By Connie Ellington
Verified -
I absolutely LOVEE this wig !!! It is soo soft and I haven’t experienced any shedding like that . I plucked it a little bit , but it came pre plucked.I cant wait to rock this amazing wig
-
By Jeanine Butler
Verified -
I definitely will be buying again the application is so flawless! The lace definitely melted into the skin ! The quality of this wig is absolutely amazing ill be buying again ! Recommend this wig for anyone who is thinking of buying! The hair it self is so soft and silky it came with no smell ! And it was delivered to me really fast ! Goo buy Asap!!
-
By Rafatu Erskine
Verified -
the seller was very helpful. The unit is perfect no shedding, soft and the place looks super natural. What was even better and surprising was the fact that the seller check if I was ok with the unit (after sales customer service ). Thanks much will be ordering more units for sure .
2
-
By Carolee Cooper
Verified -
the hair was shipped quickly
the seller contacted me daily and gave updates on the shipment
she answered every question I had customer service was amazing
the hair has noooo smell
it's soft to the touch
it's beautifully made
and the sizing was practical
I think I found my 1 true supplier
1
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By Shawnda Jones
Verified -
I absolutely love this unit. it really looks realistic. I have had several several ladies inquiring and I didn't mind sharing. The cost is amazing for the quality.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Does the wig have cap sizes to choose from?e.g small to large
A By *****
Yes, you can leave a note for cap size when check out.
17
Q Can you make custom hair line shape if I send you a picture?
A By *****
Of course, wiggins will help you customize it, you can contact customer service
15
Q Do you do internal shipping ? If yes, how long does it take ?
A By *****
Yes, wiggins provides internal shipping, usually received within 2-4 days after shipping out
14
Q Do you make high quality wigs that will last long, less shading, pre-plugged, full density, wet and wavy? What is your guarantee?
A By *****
Yes, of course, they make high quality wigs that last long, less shading, pre-plugged, full density. You can contact with them if you have any problem after receive the package. They have 30 days return policy.
13
Q Can the wig only be bleached to a 27 ?
A By *****
Yes, if you want a lighter color than 27, you can contact wiggins and they will customize it for you
13
Q Does this loose deep wave hair come with a free wig of our choice or you guys pick?
A By *****
Yes, there will be a free wig, it is random
13
Q My head is very small do you guys have a smaller wig cap from 22 inches? If yes how would i order a wig size like 21 inches
A By *****
The default is the medium cap size (22.5inch). Wiggins can customize the small cap size (21.5inch) for you, you can leave a note when you place the order.
12
Q How do you pick wig cap size? Also does the hair shed because reviews are mixed?
A By *****
It is medium cap size by default on the website. You can leave a note for your cap size when place the order. Their wigs are sewn manually, the quality is very high. There is little shedding.
12
Q Does the wigs come with knots bleached and pre plucked?
A By *****
Yes, it comes with knots bleached and pre plucked.
11
Q Does this wig have lace at the back that can be glued down and can it be put up into a bun if needed ?
A By *****
If you need the lace at the back, they can also specially customize that for you. And if you want to put up into a bun, you can try their full lace wig, which can be made any style. As for more details, pls contact with Wiggins Hair service to ask that.
11
Q How long does it take to ship to the UK
A By *****
Normally it takes 4-7 working days to ship to UK after it ships.
11
Q It says buy one get one free, what kind of hair do you get for the free one?
A By *****
The free wig is sent randomly by Wiggins.
10
Q can this hair be straightened?
A By *****
Yes, it can be straightened. You can ask Wiggins Hair customer service about straightening temperatures and precautions. That will protect the wig better.
10
Q Can this be made with 4C edges?
A By *****
Yes, they can be made with 4C hairline.
10
Q Is it still but 1 get one free / also are the baby hairs and hair line plucked already ?
A By *****
It is not the buy one get one free at present. Yes, there' re baby hairs and pre-plucked. Contact with Wiggins Hair service to ask more details
10
Q If I order this wig how can I get a 40” same one loose deep wave 14x6 transparent wig
A By *****
Sorry that they have no 14*6 transparent wig, but 13*6 lace frontal wig. You can contact with Wiggins Hair customer service to help you.
10
Q What is the lightest this hair can be bleached to?
A By *****
Wiggins wigs are 100% human hair and can be dyed or bleached to color #27.
10
Q Hello! I am interested in purchasing this loose deep wave wig, but I would like to know if extra large cap sizes are available? I have my measurements available. Would you all be able to accommodate me?
A By *****
They can make this wig in large size(23.5inch). Contact with Wiggins Hair customer service to ask more details.
10
Q Can this hair be wet?
A By *****
Yes, it can be make the wet style.
10
Q I accidentally put the wrong address, how can I change it? Will you ship it to my billing address instead?
A By *****
You can contact Wiggins Hair customer service, they will help you!
10
Q What is the material grade of the hair please
A By *****
It is 9A grade. You can contact with Wiggins Hair service to ask other more details.
10
Q Is there anyway we can have a black elastic band attached to the wig?
A By *****
Yes, of course, you can leave a note when check out for your any needs.
9
Q I’m in South Africa, How soon can I get it
A By *****
Generally it may need 10-25 working days to South Africa after shipping out the package.
9
Q Do you provide express shipping
A By *****
Yes, WIGGINS can offer the express shipping. You can contact with customer service to consult.
9
Q is this a full frontal or lace front?
A By *****
You can choose the lace size when place the order, such as 5x5 lace closure wig, 13x4 lace front wig or 13x6 lace front wig. If you want full lace front of 13x4 or 13x6, you can contact Wiggins Hair customer service for more details.
9
Q What’s the difference between Swiss lace and HD lace?
A By *****
Regular Swiss lace is divided into: transparent, medium brown and light brown lace. You can choose the lace that is closest to your skin color. HD lace is the best Swiss lace, it's soft & thin, has a high definition, can match all the skins.
9
Q What grade is the hair
A By *****
The hair grade is 9A
9
Q Hi do those wigs come glueless with adjustable ban and put in highponytail or in Highponytail.
A By *****
It's glueless wig with adjustable band. It is recommended that you choose a large lace size to put in high ponytail.
9
Q Hello Is the part pre plucked ? And the edges or do we have to request it ?
A By *****
All of their wigs are pre-plucked. And there are enough baby hairs for the customers.
9
Q Hello, I have a low hairline and my wig cap size is 24"...would you be able to customize the wig cap to fit my head shape?
A By *****
They can make large cap size (23.5inch). You can contact with Wiggins Hair service to ask more details.
8
Q I’m in the UK, how long will it take to receive the wig?
A By *****
Different products have different shipping time. Please tell Wiggins Hair customer service more details about the wig you want, then they will check the shipping time for you.
8
Q Hi I’m am on the verge or confirming my order? I want to know if the 13 x6 loose deep frontal wig is truly 13x6. Does these wigs have only the middle 6 and the sides 2inches? Or do I truly get the side parting on the sides?
A By *****
Wiggins hair can make full 13*6 lace frontal wig now. Please contact their customer service to learn more details about that.
8
Q What is the insurance
A By *****
“Insurance for lost” is a protection program for package showing delivered on the official carrier’s site, but cannot find it. It’s helpful to areas having package thefts. If you want to learn more details, please contact Wiggins Hair customer service.
8
Q Does this wig really come buy 1 get 1 free?
A By *****
Yes, it really com buy 1 get 1 free. As for more details, you can contact with Wiggins Hair service.
8
Q Do I have to add the free wig to my cart?
A By *****
You don't need to add the free wig to your cart. It is sent by their warehouse randomly, which will be added to your order automatically after you purchase.
8
Q Does this mean wig have an adjustable strap in the bck ?
A By *****
Yes, there has the adjustable strap in the back of wig.
8
Q Is the knots big or small? Is it difficult to bleach knots?I'm in the process of purchasing
A By *****
Wiggins hair can pick out the small knots hair for you & you can contact them to make a note for your order. Their hair is slightly bleached. For more details, you can contact their customer service.
8
Q Hey, I live in Philadelphia in the United States how long would you think shipping would take
A By *****
You can contact Wiggins hair customer service to ask for the shipping time. They will tell you the shipping time based on the product you want.
7
Q I need a wig as soon as possible. What are your shipping options?
A By *****
About shipping options, Wiggins Hair can ship by FedEx, DHL, UPS, USPS, etc. They may choose different shipping methods for different products. You can contact Wiggins Hair customer service for more details.
7
Q Can you customize all the with a elastic band so I can put it in a high ponytail and high bum or color the wig before I buy it to the color I like after I send the picture.. also do you sell clueless wig that I won’t have to use glue.
A By *****
Wiggins Hair wigs are glueless. If you want them to customize specific color or send you the elastic band, you can contact their customer service.
7
Q Can it come in 23.5 circumference ?
A By *****
Of course. Wiggins hair can make a large cap size (23.5inch) for this wig. Just leave them a message about it when checkout or ask their customer service to add a note for you.
7
Q Can the hair be dyed to burgundy?
A By *****
All of their wigs can be dyed to #27 color. Suggest that pls use the developer that doesn't exceed 20v. Or you can find a professinal hairdress to do it in orderto reach the better coloring. For more details, you can contact with Wiggins Hair Service to ask.
6
Q Can the hair be curled ? And do the curls last long?
A By *****
Yes, the hair can be curled and it will last long with good care. Contact Wiggins Hair customer servive for more details.
5
Q Is this human hair
A By *****
Our hair is made from 100% human hair.With over 500,000 satisfied customers and many positive reviews, we’re confident that our products can meet your expectations.
5
Q Why do you scam your customers ?
A By *****
Wiggins Hair customer service has contacted you. Pls rest assured, they will help you solve the problem.
4
Q I don’t get my hair
A By *****
You can contact Wiggins Hair customer service to ask more details, they will help you.
4
Q Are the knots bleached
A By *****
Yes, the knots are bleached.
2
Q Can the wig be sewed on?
A By *****
Dear,our wigs are made up of bundles, lace, caps, and sewn together.
2
Q What density is the cheapest but still full and good ?
A By *****
You can contact Wiggins Hair customer service, they can give you some suggestions.
2
Q Knots bleached
A By *****
The Knots are not bleaced for HD lace wig.
0
Q Can I get this wig in 42 inches
A By *****
We can customize the length for you, please feel free to contact us before you place order.
0
Q Does this wig come in a small wig cap option?
A By *****
Dear,our wig cap size is medium size from 22-22.5 inches, we also can customize large or small size for you.
0
Q I want this wig measurement for my head is medium. Never order from you all so want hd lace I need 13x4
A By *****
No problem dear, you will get the premium HD lace wig.
0
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