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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1437)All
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By christynna cyrus
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I am very satisfied the hair is extremely soft!! the quality of the hair is worth it. ( no shedding, no tangling, smell funny smell, great price.) The customer service was wonderful & the shipping was super fast I will definitely order again
1
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By melissa marhone
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In loveee with the hair omg, exactly what I wanted and exactly what I asked for, it's so smooth to the touch. I will continue to buy from this store all the time, it's arrived in 4 days shipped from China and the seller communication was a 10/10, they are super nice and they stayed with me until The deal end and I am honestly completely satisfied.
1
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By Brandy
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This hair worth your money! So bouncy and soft, no tangle. Lace is also in good quality, very thin and transparent. I would buy again from here!
1
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By Bella
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Just amazed by this hair quality! Sily and smooth. So far no shedding. Customer service is professional, and shipping is within 4 days. Highly recommend!
1
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By Pam
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Omg I love this hair so much! No bad smell, looks so bomb! They also sent me elastic band, head hand, which would be very useful! Pleasant purchase!
1
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By Brandy
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Hair was in very good quality! It was soft and was not dry. No tangle no shedding. So far the best 613 hair I have bought, will buy again from here!
1
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By Bella
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Hair color is so nice!Hair came in time with a cute eyelashes! Thank you wiggins hair! Can not wait to install for my birthday!
1
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By Brown
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This hair is sooo soft and pretty very little shedding and colors well this how it turned out and I’ll show how it looks once it install in my hair
1
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By Fatim
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This wig is great and very easy to maintain! I dyed this hair twice with adore me dye, the first purple and the second orange. The hair took the dye well! I would highly recommend!!
1
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By Tekhia
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The hair is good quality & real silky , a little thin could’ve been thicker but I’ll definitely buy again !!
1
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By arerah
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Being really honest. This hair is wonderful. Not all the time you'll run into some good 613 hair. No smell. Little Shedding. True to length. I got 180% density and its REALLY SOFT and not thin!! Highly recommend. The customer service is great and took 4 business days to come. I will be a regular customer!
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By lakaylah mason
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I love this hair! The hair shipped pretty quickly. The quality of the hair is amazing. The hair itself is incredibly soft and silky. Definitely will be purchasing again
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By Michelle Gant
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The vendor was really fast with shipping, I received the hair in 6 days. Customer service was on point they was attentive and fast with their responses. The hair is really good quality, soft and easy to maintain.
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By kadiatou diallo
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Love it. The hair is super soft and beautiful. First wig I ever ordered. Cant wait to style and wear! I would definitely recommend. it's a nice wig
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By pgmfjkds
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The wig is gorgeous with great Customer Service. Shipping was fast as well. I will definitely make another purchase !
1
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By Aronele Baldwin
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Can you say...Soft, No Shedding, NO SMELL! Came in time and very nice customer service. I love it!
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By kvfkjdl
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This hair is so natural and gorgeous. Im beyond happy with this wig. It took color well. The hair quality is sooo great no shedding at all and it is also easy to manage. No bad hair smell and the hair is amazing. I will order again soon.
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By Tionna Thompson
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best hair i get it love it so much Fastest delivery EVER! The hair feels so soft, the length is good, i'm very new at installing wigs and this was so easy to work withthe thickness feels good.the hair is super soft and no shedding. So for now I'm very happy with it. Communication with the seller was also great, the helped me and kept contact after ordering too. thanks.
2
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By Aline Cadette
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am very pleased mostly with the seller 's communications and follow up to make sure I get my order in time it came earlier than expected
2
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By Coronda Maxwell
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Love the density and texture..Super pleased with this hair! Ommggg I am shocked! This is my first time trying their straight wig, Loooveee it!! And this shipping is very fast and customer service is great, very friendly!
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By April
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I absolutely LOVE this hair! It is very soft and full, especially for it to be a 26 inch. It did not have any smell at all. There is little to no shedding. Overall, this hair is amazing .I love it!
15
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By knn
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I got my wig. Very beautiful and it’s sooooo soft ! no smell , no shedding , thick & full ! I love it ! Will always shop here !
3
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By tthh
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This is a really good wig! Absolutely no shedding at all. I recommend you buy this hair if you are reading this comment. You won t be disappointed. Communication was great and I definitely recommend this seller to the beautiful women around the world! your beauty baby!
2
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By okdnf
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Hair was great very pretty and soft . Very easy to manage. The seller kept in contact with me the entire time and they were very friendly! Very happy so far!
2
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By jhhujh
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I really love the wig, love the natural look, it's very soft and long too, true to length. it was my first time buy from them I will be buying again, it came so fast, communication was the best from the seller
2
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By Nene
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I love my hair and I also got it colored excited for it to be installed
8
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By Wally
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The wig is exactly as described. Hair that is exactly like the picture. I literally got so many compliments. It’s beautiful and I’m actually happy with the hair.
2
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By Ella combobach
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The seller was in touch with me from the beginning of the purchase until the time I received the hair. It arrived very fast and it soft to the touch.
2
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By Lucy Bryce
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This wig is great dyed well ! No shedding and true to length! No odor and it is beautiful! The customer service was great as well! The seller makes sure your order is taken care of! Shipping was fast especially with everything going on so that was great! I love this hair I love the company I will definitely order again soon!
2
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By Julie baker
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love this hair. thick and very good texture. has no problem installing. true to length. Will buy again
2
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q What’s the difference between 5x5 and 13x4
A By *****
5x5 and 13x4 mean the different lace sizes. You can part your hair within the lace area. Take 13*4 Wig as an example, 13inch is the circumference from ear to ear and it has 4 inch deep parting. You can also ask Wiggins Hair customer service to see the structure image.
13
Q Can I upgrade to HD lace?
A By *****
It can't be made with HD lace, normally with transaprent lace.
12
Q does this hair hold heat & curls really well ?
A By *****
Yes, it holds heat and curl very well. Recommend using high temperatures with caution and highly recommend applying a heat protectant before styling. When using hot tools, suggest temperatures under 300F degrees for colored hair. Do not leave any hot tools on the hair for no more than 30 seconds. As for more details, pls contact with Wiggins Hair Service.
12
Q Can you dye this hair to a grey color ?
A By *****
All of their wigs can be only dyed to # 27 color. Pls use the developer that doesn't exceed 20v. And you can't dye the lighter colore than #613. You can contact WIGGINS HAIR SERVICE to ask more details.
12
Q Can I go swimming in this wig
A By *****
Yes, you can go swimming with the wig.
11
Q Is this a full lace wig or 13*4?
A By *****
You can choose 5*5lace closure wig or 13*4lace frontal wig. Contact with Wiggins Hair Service for more details.
11
Q Is this a full lace wig?
A By *****
It is not full lace wig, there two options you can choose: 5*5lace closure and 13*4 lace frontal wig.
11
Q Can the hair be dyed red?
A By *****
Yes, it can be dyed red.
10
Q Can I customize small size?
A By *****
It can be made in small size. You can leave a note when check out.
10
Q Can I pay extra to get a 13x6 instead?
A By *****
Yes, it can be made with 13*6. Contact with Wiggins Hair customer service to ask more.
10
Q Do you have a transparent lace blonde frontal wig?
A By *****
This 613 blonde wig is transparent lace. You can choose the option of 13x4 lace frontal wig in this link. If you have any questions, you can contact Wiggins Hair customer service.
10
Q What is the the cap circumference of this unit?
A By *****
It is medium cap size 22.5inch( cir)
10
Q Hello, is this wig pre- plucked?
A By *****
Yes, it is pre plucked, the natural hairline is very natural.
1
Q Is this wig pre- plucked?
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