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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (1437)All
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By Jasaani Miller
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When I first had the hair installed, I was in loooove! It was beautiful, and even straight out the packaging, the hair was so soft and it felt great and didn't have a smell or anything.Will definitely order again.
1
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By RENITHIA WARE
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I ordered a 26 inch 13x4 frontal wig, it took 1 week to get to the UK, I think there were delays. Despite shipping time, at first look the wig is really soft and barely sheds, i’m gonna dye the wig to see how well it performs
1
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By Kianna Wallace
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Beautiful full wig already pre plucked true to length. there is hardly any shedding. the wig came within 4 days. I totally love the hair, best hair vendor. would definitely buy again!
1
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By Juanita Ross
Verified -
I never write a review. This is my second wig online purchase & I'm absolutely in love with this hair. It's very soft & light. The seller is very nice & answer you right back with any questions that you might have. The length is everything that I expected & the hair is perfect. I would buy this product again & in every length.
1
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By Maura Surles
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ABSOLUTELY LOVE THIS HAIRRR ITS SO NICE AND SOFT , THE DELIVERY WAS QUICK TO GET HERE AND THE SELLERS ARE VERY GOOD COMMUNICATORS
1
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By Keairra Ellis
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I got lots of compliments in the 3 days I've been wearing this. It looks like my scalp once I melted this. It came true to length, and smelled great.I'd do reviews on this hair with the confidence that others will like it as well.
1
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By Adasha Nicholson
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Package well received the hair are very pretty and soft fast shipping seller at the top I recommend
1
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By pgmfjkds
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The wig is gorgeous with great Customer Service. Shipping was fast as well. I will definitely make another purchase !
1
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By asadfsf
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Really satisfied with the quality of the hair. The length is real and the lace is really thin, which makes the installation look very natural. It is recommended to buy at this store.
1
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By vfdhss
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10/10 love this hair will definitely be buying again! Shipped fast & was true to length! Barely tangled or shed ! Great lace !
1
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By brianna jones
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Wigs really beautiful, communication nice with the seller, she listens, listens to questions and tries to resolve, regarding the hair, the hair is SOFT! Nothing to say, how much love I feel for this wig.
1
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By Aqeyla Tinsley
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I have been buying this wig. No tangles or shedding were found. This is my birthday present to a good friend. After she received it, she was very satisfied and praised the wig. I highly recommend everyone to buy! !
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By Olivia Creighton
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Seller communication was excellent! The hair came super quick! The hair feels good and looks good. It doesn't have the bad smell. I love the hair, it came out great and I will order from them again.
1
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By Jasaani Miller
Verified -
When I first had the hair installed, I was in loooove! It was beautiful, and even straight out the packaging, the hair was so soft and it felt great and didn't have a smell or anything.Will definitely order again.
1
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By RENITHIA WARE
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I ordered a 26 inch 13x4 frontal wig, it took 1 week to get to the UK, I think there were delays. Despite shipping time, at first look the wig is really soft and barely sheds, i’m gonna dye the wig to see how well it performs
1
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By Ciara Collins
Verified -
This wig is hands down the best wig I've purchased. I was a little skeptical at first. But when I got it, the hair is full, soft and no shedding. I colored it orange and I have to say I am obsessed! will be purchasing another soon!
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By Madie Powell
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I bought one first, and was very satisfied with. because they are really good and soft. Seller is great and thank you. I hope I will be able to buy another one real soon, Its hard to find a good wig believe it or not, lace and cap is great, soft hair
3
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By SaCorquia Johnson
Verified -
AMAZING!!!Very good I love it and it’s not my first time buying a wig from here!!! Very great hair quality and perfect length..I will be purchasing more often & also Love the truth to length… a good HUMAN HAIR WIG ladies!!!!
2
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By GoldenPlugs.
Verified -
This wig is bomb!! Period!! Arrived in less than a week. Shedding is minimal, true to length, and really simple to install. The hair is great 10/10!would definitely keep working with this company!
2
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By Tyresha Dean
Verified -
I love it. The wig is exactly what I wanted. The hair didn’t have any weird smells. The hair is super soft, thick and it is the exact length I wanted. It arrived super fast. I got the wig within week after ordering it . I will most definitely buy again. It is worth every penny. I highly recommend you go and buy this wig it is just amazing.
2
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By ytrwye
Verified -
This wig is absolutely beautiful it’s soft and amazing this wig is a must buy I loved it very soft no shedding or tangling and shipping was very fast
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By Afdges
Verified -
The wig came as expected & I’m glad since this is my first wig. The hair is beautiful and doesn’t shed. I only washed the wig. Love it!
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By Shana Antoine
Verified -
I had the most amazing time on my birthday wearing this unit! I hot so many compliments on my whole look!! The unit is very secure, soft and very beautiful!!!
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By gfdhrd
Verified -
Obviously I am in love with this hair. It is so beautiful and has a high level of softness. As described in the picture, the length is very real, really love it.
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By etgryrds
Verified -
I like it! The hair is really soft! Would recommend! The length is accurate! No smell, no tangles. Is a good seller,will be buying again
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By Angela Asiaw
Verified -
I would love to say that This hair is great.. I absolutely love it.
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By Ahjusaf
Verified -
Waauu very very pretty the hair very soft and the delivery very fast thank you very much I recommend again
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By Rgzhbf
Verified -
Love this hair,it's soo soft and true to length ! I m coming back for another one, thank you I'am so happy I ordered this wig I got so many complements. Thank you!
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By bnjkl
Verified -
Hair is so gorgeous soft ! No bad smell as such.The hair is soft and smooth and it came earlier than I expected. I will definitely order from the store because the communication skill was superb.Would definitely recommend and I would be purchasing more hair from this seller in the near future.I will most definitely be ordering againnn
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By qcgff
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Everything is as described. Hair is thick and soft. no Shedding. True length. Fast shipping. Everything is perfect. I will use again!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q What’s the difference between 5x5 and 13x4
A By *****
5x5 and 13x4 mean the different lace sizes. You can part your hair within the lace area. Take 13*4 Wig as an example, 13inch is the circumference from ear to ear and it has 4 inch deep parting. You can also ask Wiggins Hair customer service to see the structure image.
13
Q Can I upgrade to HD lace?
A By *****
It can't be made with HD lace, normally with transaprent lace.
12
Q does this hair hold heat & curls really well ?
A By *****
Yes, it holds heat and curl very well. Recommend using high temperatures with caution and highly recommend applying a heat protectant before styling. When using hot tools, suggest temperatures under 300F degrees for colored hair. Do not leave any hot tools on the hair for no more than 30 seconds. As for more details, pls contact with Wiggins Hair Service.
12
Q Can you dye this hair to a grey color ?
A By *****
All of their wigs can be only dyed to # 27 color. Pls use the developer that doesn't exceed 20v. And you can't dye the lighter colore than #613. You can contact WIGGINS HAIR SERVICE to ask more details.
12
Q Can I go swimming in this wig
A By *****
Yes, you can go swimming with the wig.
11
Q Is this a full lace wig or 13*4?
A By *****
You can choose 5*5lace closure wig or 13*4lace frontal wig. Contact with Wiggins Hair Service for more details.
11
Q Is this a full lace wig?
A By *****
It is not full lace wig, there two options you can choose: 5*5lace closure and 13*4 lace frontal wig.
11
Q Can the hair be dyed red?
A By *****
Yes, it can be dyed red.
10
Q Can I customize small size?
A By *****
It can be made in small size. You can leave a note when check out.
10
Q Can I pay extra to get a 13x6 instead?
A By *****
Yes, it can be made with 13*6. Contact with Wiggins Hair customer service to ask more.
10
Q Do you have a transparent lace blonde frontal wig?
A By *****
This 613 blonde wig is transparent lace. You can choose the option of 13x4 lace frontal wig in this link. If you have any questions, you can contact Wiggins Hair customer service.
10
Q What is the the cap circumference of this unit?
A By *****
It is medium cap size 22.5inch( cir)
10
Q Hello, is this wig pre- plucked?
A By *****
Yes, it is pre plucked, the natural hairline is very natural.
1
Q Is this wig pre- plucked?
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