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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (117)All
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By Natalie Brown
Verified -
Well I just got the it’s nice and true to the length. The hair is soft and have a little weird smell,but I believe that’s from shipping.The seller was being very helpful on how to take care of the hair.So I appreciate it but after I’ll installed in my head I’ll leave another review
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By frena kifle
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Shipping was really fast. The hair has a lot of thick and has little to no shedding. Holds curls well. When wet natural curls comes back. So far there as been no shedding and I’ve had this in for 3 weeks. Will diffidently be ordering again. LOVE THIS HAIR !!
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By Krystal Johnson
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I received my hair very fast. I think I ordered late Thursday night and I got it on Tuesday morning. I got it sewn in a week later and I love it! Sheds a little but not a lot but the bundles are thick and I didn’t even need to use all 4. Will definitely buy again!
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By Caroline
Verified -
It is beautiful hair, also have wonderful communication from the seller. Fast shipping, no smell, no shedding.Hair has great quality and is soft doesn’t she’d will send pictures once it’s installed.I recommend it to the whole world! I definitely will be ordering again!
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By Aja Saverson
Verified -
This was my first time using this company and I love this hair! The customer service for this company is amazing, they have excellent communication skills and really care about your satisfaction with the product.
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By Thembani Ngcobo
Verified -
Very well deserved 5 stars. The hair and the Frontal Closures are beautiful. I don't have any complaints. Will definitely purchase again.thank you.
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By Tremeshya Eurings
Verified -
Received hair fast, customer service was GREAT! Everything in the description of the hair proved to be true. I am so excited & pleased with my hair. I plan on buying with this company again
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By Natalie Brown
Verified -
Well I just got the it’s nice and true to the length. The hair is soft and have a little weird smell,but I believe that’s from shipping.The seller was being very helpful on how to take care of the hair.So I appreciate it but after I’ll installed in my head I’ll leave another review
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By frena kifle
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Shipping was really fast. The hair has a lot of thick and has little to no shedding. Holds curls well. When wet natural curls comes back. So far there as been no shedding and I’ve had this in for 3 weeks. Will diffidently be ordering again. LOVE THIS HAIR !!
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By Krystal Johnson
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I received my hair very fast. I think I ordered late Thursday night and I got it on Tuesday morning. I got it sewn in a week later and I love it! Sheds a little but not a lot but the bundles are thick and I didn’t even need to use all 4. Will definitely buy again!
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By Caroline
Verified -
It is beautiful hair, also have wonderful communication from the seller. Fast shipping, no smell, no shedding.Hair has great quality and is soft doesn’t she’d will send pictures once it’s installed.I recommend it to the whole world! I definitely will be ordering again!
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By Aja Saverson
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This was my first time using this company and I love this hair! The customer service for this company is amazing, they have excellent communication skills and really care about your satisfaction with the product.
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By Thembani Ngcobo
Verified -
Very well deserved 5 stars. The hair and the Frontal Closures are beautiful. I don't have any complaints. Will definitely purchase again.thank you.
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By Tremeshya Eurings
Verified -
Received hair fast, customer service was GREAT! Everything in the description of the hair proved to be true. I am so excited & pleased with my hair. I plan on buying with this company again
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By Danielle
Verified -
I received my package very quickly the quality is superb. Beautiful hair. Excellent quality and very soft hair, the seller very Nice and listening. I recommend! I came across the good shop. I advise you and I keep it in my favorites for the quality of Are produced and its speed
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By Aliceona
Verified -
The hair is true to length! Definitely human hair. The seller kept in communication the whole way through and the hair is exactly as described and beautiful.I’m literally so obsessed I’m so glad that I purchased this hair. This vendor is amazing!thank you
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By Typrunza
Verified -
Everything is perfect, really pleased with this unit, very accurate description and love the length. the seller kept me up to date with all the progress. Will definitely recommend especially for the good price. it is the best order that I have ever made， I like it very much
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By Dominique
Verified -
Really happy about the quality of the hair. The human hair indeed and lengths are true to the description, the install look extremely natural.Dont waste your time looking and comparing to see which is better ,no shedding, and the hair is very soft. I got a lot of compliments and I highly recommend it
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By Joanna Piphus
Verified -
I really can’t get over how beautiful this hair is no shedding no tangles no smell great communication and wonderful service. Vendor is beyond sweet and even texts your phone as an addition way of communication. I def recommended this vendor to all my coworkers that ask and they love the hair as well.
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By Tremeshya Eurings
Verified -
Received hair fast, customer service was GREAT! Everything in the description of the hair proved to be true. I am so excited & pleased with my hair. I plan on buying with this company again
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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