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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (191)All
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By The Hair Gawds
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The description on the hair is true. There was no shedding with the hair from coming right out the pack. There was no harsh smell. Seller has great communication and ships quickly.
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By Miriam Smith
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Hair and packaging is gorgeous and a little gift Communication with seller is great.. hair Arrive fast thank you :)
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By Darla Gentry
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The pattern is beautiful no matter if it’s dry or wet, came packaged really nicely and the seller was very sweet and updated me the status order every time it moved. Hair is soft with no tangles.
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By Sharay Copeland
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Bundles came quick and on time I love the curl pattern I will be shopping again
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By Kryssa
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This is my second time ordering this hair and I can still say it’s one of best hair I’ve gotten on here. It comes really fast and with great packaging. I am not disappointed.
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By Bianca Joseph
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I’ve been buying hair from this company for years! Never had any problems, the seller has great communication, and the hair never fails to look amazing!
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By angela edwards
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I love this hair especially the texture of it . It's sooo soft. I will be ordering again , I promise you that. The customer service and communication is A1. They keep you updated from the time your order to the time it arrives and that’s what I like .... I got 3 24” bundles with a 20” closure; I can’t wait until I install. I will post more pictures then....& I GOT MY HAIR IN 4 days
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By Lawrianna Brooks
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i received my bundles today, the hair is extremely soft. i won’t be installing it until a few weeks for my birthday. ill update you guys then!
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By Trisha Joseph
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This hair is one of the best hair i've ever bought.and is very natural looking. it's very silky and didn't have a smell and has minimal shedding.
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By Tiffany Alexander
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I can say the hair is super soft with no smell!! I love it! So glad i ordered from here after seeing all the good reviews! Also when i was brushing it out there was no shedding so far! The communication was also good!
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By The Hair Gawds
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The description on the hair is true. There was no shedding with the hair from coming right out the pack. There was no harsh smell. Seller has great communication and ships quickly.
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By Miriam Smith
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Hair and packaging is gorgeous and a little gift Communication with seller is great.. hair Arrive fast thank you :)
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By Darla Gentry
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The pattern is beautiful no matter if it’s dry or wet, came packaged really nicely and the seller was very sweet and updated me the status order every time it moved. Hair is soft with no tangles.
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By Sharay Copeland
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Bundles came quick and on time I love the curl pattern I will be shopping again
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By Kryssa
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This is my second time ordering this hair and I can still say it’s one of best hair I’ve gotten on here. It comes really fast and with great packaging. I am not disappointed.
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By Bianca Joseph
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I’ve been buying hair from this company for years! Never had any problems, the seller has great communication, and the hair never fails to look amazing!
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By angela edwards
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I love this hair especially the texture of it . It's sooo soft. I will be ordering again , I promise you that. The customer service and communication is A1. They keep you updated from the time your order to the time it arrives and that’s what I like .... I got 3 24” bundles with a 20” closure; I can’t wait until I install. I will post more pictures then....& I GOT MY HAIR IN 4 days
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By Lawrianna Brooks
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i received my bundles today, the hair is extremely soft. i won’t be installing it until a few weeks for my birthday. ill update you guys then!
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By Trisha Joseph
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This hair is one of the best hair i've ever bought.and is very natural looking. it's very silky and didn't have a smell and has minimal shedding.
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By Tiffany Alexander
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I can say the hair is super soft with no smell!! I love it! So glad i ordered from here after seeing all the good reviews! Also when i was brushing it out there was no shedding so far! The communication was also good!
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By Ashley
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Items shipped very fast. I just ordered it a few days ago. Length and softness as desired. I will definitely be re ordering from this seller, and might I add the customer service is excellent. I highly recommend this hair , it's definitely worth every penny. i got the hair in time. Thank you so much!
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By Cheyenne
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I am so happy received my hair it's so beautiful, quality is great. This hair is amazing and I definitely recommend it 100% , Thank you I will definitely order more from you in the future. This store sells good quality hair please do not hesitate to buy,
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By Janaisjah
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The hair is beautiful and soft true to length, Love the hair. The quality of the hair is awesome, I loved how the seller communicated with me through out till I got my order, it’s full and easy to manage no tangles or shedding I will be buying from this store again. I recommend this Hair and seller
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By Dreamer
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Over all I loved the hair. it’s very soft minimum shedding but bundles are are thin so you my want a fourth bundle if you like you hair on the thicker side. I order a 20,18,16 & 14 in closure
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By Nearra
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Hair was ordered on a Thursday, arrived Wednesday. I sleep in my curls and they look the same. A little spray bottle of water goes a long way.
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By Serena Toe
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My bundles came in 2 days I order them on Friday in got them on that following Monday the seller was very helpful in my ordering process this is my very first time ordering form them or anyone I got 4 bundles a 28 30 32 32 for graduation Plus they came with a gift some free lashes will definitely shop with them again
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By Shawanda
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I purchased this hair March 9 and I received this hair on March 13th. After Co-Washing the hair and bleaching the knots on the closure the hair was already gorgeous. Since having the hair the hair has been colored and still reverted back to its natural texture.
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By Rikki
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This is the best hair ever!!!! This is my second time ordering I️ ordered 10,12,14 and 10inch closure . It was made into a wig and the closure is thick and there same texture and the loose was bundles. Not only is the hair affordable but it’s also so thick and nice.
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By Wanda
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Beautiful hair and closure. The picture is in the hairs natural state and holds a curl very well. Amazing luster and super soft. The hair sheds a bit nothing crazy though.
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
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Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
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Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
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Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
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Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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