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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (56)All
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By Tshauna Jivens
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I just want to take the time out to say thank to my sellers one of the best I appreciate your time very nice Customer service 100000%human nothing fake you get ur money worth I feel comfortable shopping from this seller it not like some of the rest that scams us I can say I will Recommend them to and one
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By Robin Robinson
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Love this hair! I've finally found hair that looks and feels natural! Another thing I love is this hair when wet looks amazing! Will be ordering more!
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By Jennifer Abraham
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I would definitely recommend this hair to anyone, bundles are really soft and has a sort of a natural look definitely a great product for the price the hair is really straight & has no smell. I will be purchasing more from you guys
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By Titilayo Sodeke
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I am so pleased with this hair, i can’t wait till i install it in my head. So soft and true to length and full all the way to the ends with no fraying pieces sticking out. And from the times of me brushing and combing my hands thru i didn’t have any shedding. The package came with a bag. The communication was great as well
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By Tamaria Lemon
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I am excited that my package came! The shipping was super fast and the communication from the seller was great! The hair is very soft and feels amazing. So far so good I am more than pleased!!!
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By Kylie Pesavento
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It arrived in 5 days from when I ordered it. The hair feels pretty good. It’s true to length. I can not wait to install it. I will come back and update my review when I have install it and had it for a couple weeks.
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By Jazmine Riley
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Hair came just in a week, had to sign for package. I had it dyed & it came out really good.Had very minimal shedding. Hair was also nice & thick
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By Erykah Echols
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The Hair Is Really Soft! The Communication With Seller Is GREAT ! They Have The Best Customer Service ! They Never Disappoint Me , This Is My 2nd Time Ordering From This Company ! I Love It
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By Helen Thomas
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Love ordering from this company came in 3days 4 22” inch bundles and 20” inch closure so happy with my purchase always buy from here
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By Chidinma Onuoha
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hair is soft, and seller was very kind definitely would recommend to others and will be coming back for more,
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By Calette Sainvilus
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Love this hair! Bleached well and it blended so well and looks so natural this is my 4th order and my first review lol I’ll do better at leaving feedback
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By Keyaria Robinson
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I love this hair! It’s thick and full and hair is soft, no shedding, no tangle, Will be buying from this company again!
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By Monica Fryer
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Love it , the lace looks so real which was one of my biggest like worry that it will look so crazy because I’ve never done a closure . Such a good amount of hair for such good price yes
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By Dana Cado
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thanks seller it beautiful and fast delivery service is very good and fast the hair is very soft I will buy from them again
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By Ashlee Barnes
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Shipping was fast , communication was great hair is true to length no smell and very go customer service
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By LaToya Webb
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Wig Took about 4 days to make it to me. Very soft, and silky. Overall I do recommend! Lace is nice, but I do wish the wig was a little more full. Haven’t installed yet, but will leave additional feedback once I do.
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By CHLOE Kamba
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Wonderful ! Soft! No shine! Very long,I love this shop and its products thank you very much. I order constantly
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By Kiisi Lee
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Good quality hair. Delivery to Tyumen is exactly 1 week. I am very pleased that quickly and qualitatively. Thank you!
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By Rose Ongeri
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Super. quality is excellent. It came quickly enough, used to them immediately. Fell in love with them. Soft, do not shine.
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By ANUSHKA SINGH
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And very beautiful wonderful I just loved I super recommend super attentive me arrived before time fast sells not wait to install it
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
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Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
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